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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Microwave
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
$117
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(57 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Roanoke Airport/Valley View Mall features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and express check-in. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site.

Hyatt Place Roanoke Airport/Valley View Mall has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Conchata

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No microwaves
Stayed 3 nights in May 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to airport. Comfortable room.
Stayed 5 nights in May 2025

10/10 Excellent

Lauren, Cleveland Heights

Stayed 1 night in May 2025

10/10 Excellent

EMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
My son used this place before his flight when returning home from school. The staff were nice, access was easy, and it was very convenient — including a free shuttle to the airport and complimentary breakfast. The only downside was the elevator, which was quite slow, but it was manageable. We will definitely use this place again. Thank you!
Stayed 1 night in May 2025

8/10 Good

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property exaggerated the square footage of the room. It stated that the room is over 800 square feet but it’s not. It may not be more than 450 square feet
Stayed 1 night in May 2025

8/10 Good

Wesner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sharmila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott, Platte Center

Stayed 1 night in Feb 2025

6/10 Okay

Ralph

Liked: Cleanliness, staff & service

No Hair Dryer, no furniture!

We had a double queen room that was large and clean. However, this room was strangely designed with a tiny room for tub and toilet that was hard to maneuver in. You had to move need the tub to close the door when using the tub. There was another area in the room that had no real purpose where the refrigerator, microwave and safe were kept. Also the safe was not bolted down and can be carried away. This room had no real furniture but 3 boxes used to hold the safe, microwave and refrigerator. And lastly the room didn’t had a hair dryer and none was available at the front desk.
Stayed 1 night in May 2025

10/10 Excellent

Holly, Hingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with a free breakfast. We loved our living room with sofa and large tv.
Stayed 1 night in May 2025

6/10 Okay

Anna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in a location where there was plenty of shopping and restaurants. However, the bathtub would not drain, bed sheets were ripped/torn, and the restaurant was not open except the continental breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay, Hannah, at the fron desk was so very kind and went out of her way to make me feel special as she learned that my husband had just died.
Stayed 1 night in May 2025

10/10 Excellent

Rick Van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice room, adequate breakfast, somewhat noisy traffic in area.
Stayed 1 night in May 2025

6/10 Okay

Fiona

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

JANE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mark, Apex

Liked: Cleanliness
Needs benches outside to sit down. Room lacked a desk and desk chair although there was room for them.
Stayed 4 nights in Apr 2025

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt is the only place I stay.
Stayed 1 night in Apr 2025

8/10 Good

Dwight

Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: hotel was clean, staff friendly. Walking distance to a mall and other stores and dining. Quiet area, and within like 10 minutes of anywhere we needed to drive. Cons. I requested a room with a king sized bed and bathtub. The first room they placed me in, where fairly spacious, had full sized bed. Maybe it was a queen at best, but absolutely wasn't a king, not even a California king. The bathroom was a handicap accessible bathroom where there was no separation of shower and the rest of the bathroom. So I went down, let them know I didn't think it was the right room, explained why it wasn't correct and showed them what I requested in my receipt. Told them it didn't matter what floor it was on. Kept me on the same floor, said the only other room was by the elevator, which really didn't bother me. This room was half the size as the first, same sized bed and still no bathtub. It did have an actual shower with sliding doors, but the bathroom was maybe only slightly bigger than the elevator itself. I didn't care to keep going up and down to get this resolved so I gave up at this point. I was down there to visit a good friend and attend her wedding and didn't want to waste time getting this fixed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels location was near shopping mall and restaurants. I appreciated that it was so clean in the lobby and my room. Would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Stayed 1 night in Apr 2025

10/10 Excellent

Omid

Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Clean room close to the airport. Not noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Clean and polite staff.
Stayed 2 nights in Mar 2025