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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Microwave
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪6 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $127
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$142 total
includes taxes & fees
Mar 28 - Mar 29
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About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Roanoke Airport/Valley View Mall features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Guests are offered a complimentary buffet breakfast.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1009 reviews
Rating 8 - Good. 250 out of 1009 reviews
Rating 6 - Okay. 111 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Henk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
turn off the alarm clock!
Friendly staff, but alarm clock was on the whole night in one of the adjacent rooms, keeping us awake.
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Krista

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

PAUL, SUWANEE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The breakfast sucked. All hot items were cold
Stayed 1 night in Dec 2024

8/10 Good

Bernabe Jesus, reston

Traveled with partner
Liked: Staff & service, property conditions & facilities
Blood stains on wall in bathroom, crown molding falling off next to kitchen alcove.
Stayed 3 nights in Dec 2024

4/10 Poor

Shedderick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Severly Disappointed
The desk leg is bent, the area below the sink is missing, and the top of the room separator has not been dusted. I was given a room that should have been off market. I used to work at the front desk for Days Inn years ago and know the process.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Staff was very helpful and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay! Only there for 1 night but was very impressed with the hotel and the size of the room
Stayed 1 night in Dec 2024

10/10 Excellent

Wynter

Traveled with family
Liked: Cleanliness, amenities
Very clean and comfortable. The staff was very nice and hospitable. My only complaint is that the shower gel bottle was empty in the shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Deasha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grover

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Wilkedra, Pembroke Pines

Traveled with partner, Traveled with family
Liked: Staff & service
Room appeared to be ungraded.
Stayed 2 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very big but looks old. The shower looked unappealing. There was no shower gel and the coffee in the lobby in the early morning was lukewarm.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Nov 2024

8/10 Good

JENIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for big families and furbabies.
Was traveling with 3 kids (2 of them are adults) and a small dog. Hotel room was very nice and spacious. I only wished it had a microwave.
Stayed 1 night in Nov 2024

2/10 Terrible

Gregg

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was a very large group of extremely noisy, drunk people in the lobby who were left unchecked. I would have walked out if we hadn’t already booked online. The hotel is older and not quite kept up as it should be. The bathroom is the tiniest bathroom I’ve ever seen. The room is a strange layout that isn’t very functional. I regret booking this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Ulric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024