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Holiday Inn Express & Suites Salem, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Salem, an IHG Hotel

Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Salem Memorial Football Stadium
    ‪5 min drive‬
  • Roanoke College
    ‪6 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Roanoke Salem

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1094)
The price is $85
per night
$96 total
includes taxes & fees
Jan 26 - Jan 27
La Quinta Inn & Suites by Wyndham Roanoke Salem

About this property

Holiday Inn Express & Suites Salem, an IHG Hotel

Salem hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem, an IHG Hotel offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Salem, an IHG Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express & Suites Salem, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 79 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kerrilynn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe reviews
Do not believe the review rating. Very outdated, front desk girl was either very new or just didn’t really care. Put 2 of 3 rooms on 2nd Fl and 3rd room on 3rd floor when requested to be together. Asked if we could be together, head shake no, nothing verbal. 3rd floor upon exiting elevator reeked of cigarette smoke. Room smelled just as bad. Then go into bathroom and there’s peeled up wallpaper with about 2 feet of fuzzy mold. Housekeeping doesn’t see this is my question. Go back to desk to request room change, tell desk about mold, she asks did you leave the room clean? HUH ?!? What part of 2 feet of mold didn’t you hear?. Get room change to literally next door to our party, that couldn’t have happened 5 minutes earlier. New room, smelled of marijuana. Went to store to buy spray because it wasn’t getting better. Breakfast in the morning had long waits for food to be replenished, it was just ok. Only bright side was bed and pillows were comfortable but seemed brand new. Stinky carpets need to go. Definitely not an excellent rating by any means.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Traveled with family
We were a family with 3 rooms for the 2 nights to attend a family wedding. I asked for rooms on same floor and close together which they did accommodate. We arrived in a Wednesday night and checked out on Saturday. My only complaint would be the breakfast on Friday was very subpar!! The breakfast on Saturday was what we have experienced in the past, so not sure what the issue was but we were not at all satisfied with it on Friday!
Stayed 2 nights in Oct 2024

4/10 Poor

Donald E.

Traveled with partner
Liked: Property conditions & facilities
Mini fridge barely cool with no adjustments for colder. Blinds have remote to raise and lower which didn’t work - took to front desk for them to put new batteries in and they never returned it. Received a handicap room which was not needed or wanted - was not told beforehand.
Stayed 1 night in Oct 2024

8/10 Good

Brian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel stay
Everything was fine, but the pull out sofa had dog hair in it and should have been cleaned. The room also had a pet odor when arrived. It went away once we ran the A/C.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I like the suite rooms with king size beds. The rooms are clean and modern and they do not have that old musty smell that older hotels have. You need to stock over the counter meds like pepto, rolaids , ibuprofen and etc.
Stayed 1 night in Sep 2024

6/10 Okay

charles, Midlothian

Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stay only one night. The room was clean, the staff was friendly and the breakfast was excellent
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sid

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room didn't have a hair dryer in it and the front desk had no combs in stock
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
The blind motor did not work and we had to sleep with the blind open. However, they offered us to change rooms, but as we were settled and it was late, we refused. As this was a known situation, they should not have rented this room.
Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Cleanliness
No pool
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is limited
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Clean and quiet. Helpful staff
Stayed 3 nights in Sep 2024

8/10 Good

Gaurav

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
There was nothing I did not like! Thanks for your kind hospitality!
Stayed 2 nights in Aug 2024

8/10 Good

Larry

Stayed 1 night in Aug 2024

4/10 Poor

Dan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We arrived late around 10 PM and just wanted to go to bed but the key card they provided would not work in our room. We tried 3 keys until they finally had to give us a new room. We had to downgrade from a king bed to 2 queens.
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with partner
Very clean and attractive rooms and common spaces. Reasonable price for the area.
Stayed 1 night in Aug 2024