Comfort Inn Roanoke Civic Center

2.5 star property

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Photo gallery for Comfort Inn Roanoke Civic Center

Lobby
Exterior
Lobby
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Center in the Square
    ‪16 min walk‬
  • Berglund Center
    ‪16 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Roanoke Civic Center

Roanoke hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Roanoke hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Comfort Inn Roanoke Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, Robbinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms comfortable and clean. Good breakfast. Close to downtown.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Property conditions & facilities
Every thing was great.
Stayed 1 night in Jan 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate.
Stayed 1 night in Jan 2025

10/10 Excellent

Irna

Liked: Amenities
Very clean and not smelly.. I like it . I will back for sure
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quick Stay

Quick stay close to home to attend a hockey game that night at the Berglund Center.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon Rose, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, safe property, clean & comfy rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon Rose, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet property. Clean, comfy rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff when I arrived very late at night to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon Rose, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean & safe property. Clean & comfy room.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon Rose, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean property, clean & comfy room
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon Rose, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean property, clean room
Stayed 1 night in Dec 2024

8/10 Good

Jana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was very helpful and polite
Stayed 1 night in Dec 2024

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

2/10 Terrible

Courtney

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ann Marie

Traveled with group
Easy to access
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. My family really enjoyed a place where breakfast is served until checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

8/10 Good

CHRISTAN

Traveled with family
Liked: Staff & service, room comfort

Nice

Front desk man was really really nice as well as the check out lady. The loby looked brand new but the hallways and the room looked like it was on its last leg (right before it turns into a "bedbug" hotel.
Stayed 1 night in Dec 2024

4/10 Poor

Leonard

air condition was blowing 30degree air after every start for 20 minutes then would warm up all night very disappoinying.
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024