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Comfort Suites Salem-Roanoke I-81

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Salem-Roanoke I-81

Front of property
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
100 Wildwood Rd, Salem, VA, 24153
  • Roanoke College
    ‪5 min drive‬
  • Moyers Sports Complex
    ‪6 min drive‬
  • Salem Civic Center
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Inn at Ridgewood Farm

Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (1002)
The price is $71
per night
$80 total
includes taxes & fees
Feb 12 - Feb 13
Comfort Suites Inn at Ridgewood Farm

About this property

Comfort Suites Salem-Roanoke I-81

Salem hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Comfort Suites Salem-Roanoke I-81 offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Suites Salem-Roanoke I-81 provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Salem-Roanoke I-81 is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8 AM to 10 PM

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Salem
Comfort Suites Salem-Roanoke I-81 Hotel Salem

Comfort Suites Salem-Roanoke I-81 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1007 reviews" "
Rating 8 - Good. 337 out of 1007 reviews" "
Rating 6 - Okay. 105 out of 1007 reviews" "
Rating 4 - Poor. 63 out of 1007 reviews" "
Rating 2 - Terrible. 52 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating! Breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for business trip
It was a great room for a business trip. The only complaint was that breakfast was only OKAYISH.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
DEE was AMAZING! We had 8 baseball kids stay at the hotel & she made sure we were all satisfied during our stay. The hotel was clean, & breakfast was fresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Close to I81, friendly staff, large clean rooms. Will be staying there again. Reasonable rates.
Stayed 1 night in Oct 2024

10/10 Excellent

C Elaine, Chesapeake Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been checking info this properly every 4-6 weeks for nearly 3 years, the young lady who checked us is was incredible!! Dee, apparently she's only been there a short time but she made our stay feel like we were with family
Stayed 2 nights in Oct 2024

6/10 Okay

Jimmy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were given a room right next to the hotels commercial laundry for the facility. So we are awaken by an abundance of noises starting at 7:00 a.m. when the staff started doing laundry. This room should not be for the public. It is very loud and annoying. If it is used, you should at least be advised that there will be a lot of noise in the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Jimmy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot tight
Stayed 1 night in Oct 2024

4/10 Poor

Drew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason this place is getting 2 stars is because Dee at the front drag was amazing during our entire stay. The hotel itself was dirty. There was mold in our bathroom, the pool and other various places They breakfast and breakfast area was terrible. With the limited options the popular item was the one waffle maker. There was almost always a line of people to make a waffle because everything else sucks. The seating in the breakfast area was limited and usually crowded. The pool and hot tub almost always had a bunch of people in there, some of the people I think were locals that weren't actually staying at the hotel. I would not stay here again. While it's a cheaper option in the area there are better options. I didn't think I ever saw a hotel with so much black mold. The rooms didn't seem very clean either taking the black mold out of the picture. The towels and bed sheets had some stains. The way the lights work is stupid. Some of the lights use the light switch some you have to do manually all over the room. One of the light switches didn't seem to do anything. The door handle to the bathroom was falling off where sometimes the door wouldn't start shut well. Just do yourself a favor and stay somewhere else. This place needs a lot of work done.
Stayed 3 nights in Oct 2024

8/10 Good

Shashi

Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Pembroke

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly friendly & personable, the property was clean & quiet, there was walkable choices for dining & shopping, enjoyed the pool & hot tub.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee at the front desk was great. She was the epitome of calm as she juggled taking care of a crew of electrical workers and managed to meet our access and pet needs for a room. Absolutely a wonderful employee!
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
Terrible service
Arrived on check in day approximately 4 hours before check in. I didn’t expect a room to be ready but I noticed only 2 other vehicles in the large parking lot. The front desk employee was extremely rude and told me under no circumstances could I check in before 3pm. I asked if I could use the pool before the 3pm check in and she told me I wasn’t allowed to use the pool either. There was no one in the pool as I viewed from the lobby. Room was fine but the employee was extremely rude.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went way above, making us feel welcome. Also freindly and willing to nake our stay awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room, great breakfast, excellent staff/owners. I left my retainer in the room and the owner got it back to me at home! Above and beyond! Highly recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Good overall experience.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Good Value
Older property in decent shape. Room was clean and spacious. Bathroom was updated and bed/pillows were comfy. Appears to be an older part of town but was quiet and safe. Many conviences/stores/food close by. Good value for money
Stayed 1 night in Sep 2024

4/10 Poor

Casey

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom. Bugs in the carpet. AC did not work properly. Outlets did not work properly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

RAJIV

Stayed 1 night in Aug 2024