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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Seasonal outdoor pool
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪3 min walk‬
  • Salem Civic Center
    ‪5 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Salem-Roanoke I-81

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (1003)
$111 nightly
The price is $111 total
includes taxes & fees
Comfort Suites Salem-Roanoke I-81

About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an absolute delight! If you are expecting the Four Seasons, this is not for you. It is outdated and barebones. However, what it lacks in frills, it makes up for in hospitality. The breakfast was a great addition. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

amy

Business traveler
Liked: Cleanliness, staff & service
Quiet and convenient
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Broken lamp
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very clean.
Stayed 1 night in Feb 2025

8/10 Good

Akio, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable staying
Stayed 1 night in Feb 2025

10/10 Excellent

Akio, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a convenient location
Stayed 1 night in Feb 2025

6/10 Okay

Sumner

Liked: Room comfort
Disliked: Property conditions & facilities

Serious improvements suggested

Front desk not very welcoming. Building seemed clean. Asked to be put on 1st floor due to mobility issues. Room amenities need serious attention. Loose/missing fixtures on tub. No safety features. No racks or place to put towels except floor. Loose electrical outlets for c-pap. No outlets available when sharing a bed for 2 c- pap machines.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st of all everytime I come to VA, this is my hotel… Staff excellent customer service, breakfast 5 star, Cleanliness, everything is totally professional!!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

james, centennial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Good beds. Good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Staff & service
For a one night stay it was tolerable. The bed was great but I really don’t understand the 5 tiny pillows for a king bed. At least put 6 so each person has a chance! I realize there are guests who can nihilate a room but generally I feel most people are respectful. Invest the time and money and refresh your rooms and then train housekeeping on how to maintain We really won’t stay there again. Sorry Comfort!
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional clean room service impeccable quiet friendly
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness
Ice machine 1st floor does not work. Lots of trash around the building exterior when walking in and out. Same trash there for 2 days....i'm sure you are understaffed, everyone is. Good overall.
Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Feb 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cynthia W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only concern is the bathrooms don't have high t

Stayed 1 night in Jan 2025

8/10 Good

Divinity

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfy, ice machines did not work, breakfast was ok, had rotten milk one morning, overall did what it needed to do for this stay
Stayed 2 nights in Jan 2025

6/10 Okay

Katlin

Traveled with family

Good space but need all heavy duty cleaning

Stayed 1 night in Jan 2025

8/10 Good

Britnee

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
For one, the front desk staff seem to just be at a job and lacked knowledge or interest in helping the customers. Many simple questions that I had was postponed for me to be given the answer later or even and answer that they felt made sense but was not necessarily a part of your policy. When I entered my room I could tell it was not thoroughly cleaned. The tissue roll in the bathroom was almost empty from previous guest. The coffee machine was disgustingly dirty and when I took it to the front desk the response was to just put it back and they will have someone change it out. There was also just a verbal statement of how she couldn't believe they did not clean it. No one ever came to change it and I personally had to retrieve dish soap to clean it myself. The entrance that I was told was more convenient for where my room was, lacked Lighting, cameras or any type of site from the front desk to make me feel secure. It felt very unsafe and I could not even go that way with my children after dark. One time I used it and used my flashlight and still Felt very unsafe. There are large trucks, Random men Active at all hours, and truly just a lack of lighting to give some sense of being seen. The pricing at that time was the reason for my choice but please know that that is no longer a factor. With my choice in the future I will not come here
Stayed 3 nights in Jan 2025

8/10 Good

Karin

Stayed 1 night in Jan 2025

8/10 Good

Steven A, Roanoke

Stayed 1 night in Jan 2025

8/10 Good

Danielle

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, close to everything. Clean rooms and space, and quiet.
Stayed 2 nights in Jan 2025