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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Point of interest
Lobby
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪2 min walk‬
  • Salem Civic Center
    ‪4 min drive‬
  • Roanoke College
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $104
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includes taxes & fees
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About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 460 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Feb 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cynthia W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only concern is the bathrooms don't have high t

Stayed 1 night in Jan 2025

8/10 Good

Divinity

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfy, ice machines did not work, breakfast was ok, had rotten milk one morning, overall did what it needed to do for this stay
Stayed 2 nights in Jan 2025

6/10 Okay

Katlin

Traveled with family

Good space but need all heavy duty cleaning

Stayed 1 night in Jan 2025

8/10 Good

Britnee

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
For one, the front desk staff seem to just be at a job and lacked knowledge or interest in helping the customers. Many simple questions that I had was postponed for me to be given the answer later or even and answer that they felt made sense but was not necessarily a part of your policy. When I entered my room I could tell it was not thoroughly cleaned. The tissue roll in the bathroom was almost empty from previous guest. The coffee machine was disgustingly dirty and when I took it to the front desk the response was to just put it back and they will have someone change it out. There was also just a verbal statement of how she couldn't believe they did not clean it. No one ever came to change it and I personally had to retrieve dish soap to clean it myself. The entrance that I was told was more convenient for where my room was, lacked Lighting, cameras or any type of site from the front desk to make me feel secure. It felt very unsafe and I could not even go that way with my children after dark. One time I used it and used my flashlight and still Felt very unsafe. There are large trucks, Random men Active at all hours, and truly just a lack of lighting to give some sense of being seen. The pricing at that time was the reason for my choice but please know that that is no longer a factor. With my choice in the future I will not come here
Stayed 3 nights in Jan 2025

8/10 Good

Karin

Stayed 1 night in Jan 2025

8/10 Good

Steven A, Roanoke

Stayed 1 night in Jan 2025

8/10 Good

Danielle

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, close to everything. Clean rooms and space, and quiet.
Stayed 2 nights in Jan 2025

8/10 Good

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Angela

Business traveler
Requested to move rooms. The first floor room was not clean and dark. Not as well maintained as the upper level. The 2nd room was not clean. The comforter’s on the bed had stains. The floor appeared to have not been vacuumed or poorly so as evidenced by me picking up things off the floor. The bathroom tub had hair in the tub and on the shower walls. The handle on the sink and shower were loose and falling off. On prior stays, the rooms have been in better condition with no complaints with the last stay being in October of last year. Hopefully a fluke, but nonetheless, I checked out early the next morning and cancelled the 2nd night and booked elsewhere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and room was clean and comfortable
Stayed 3 nights in Oct 2024

8/10 Good

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and location
Stayed 1 night in Jan 2025

10/10 Excellent

Renan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Qarahn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, peaceful, easy check in and check out. Parking was easy to do. Very convenient to a little shopping center that’s right next door. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Makayla

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely ADORE CJ. She was the ABSOLUTE best for ensuring the safety of everyone, especially with a mild altercation that took place between my son and his father that caused some fear. She was so quick to handle the situation and get to the bottom of everything to ensure everyone’s safety. She may have just been doing her job, but she’s always been so cheery, and so helpful everytime we come. She is the BIGGEST reason I will always keep coming back (and we take yearly trip that can sometimes be a week long). So long as she is around, so will my business!
Stayed 3 nights in Dec 2024

10/10 Excellent

C Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SALEMSALEMSALEM

THIS WAS A QUICK OVERNIGHT IN SALEM VIRGINIA
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected for the price we paid. We will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Glen Allen

Stayed 1 night in Nov 2024

8/10 Good

Amy

Stayed 1 night in Nov 2024