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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Seasonal outdoor pool
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪3 min walk‬
  • Salem Civic Center
    ‪5 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Salem-Roanoke I-81

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (1002)
$135 nightly
The price is $135 total
includes taxes & fees
Comfort Suites Salem-Roanoke I-81

About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Mar 2025

2/10 Terrible

Harsh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a business district, away from busy streets.
Stayed 3 nights in Mar 2025

6/10 Okay

Jerry

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Stay at your own risk

The hotel was a bit out dated and the rooms where somewhat clean. The curtains where ripped and there was blood on the white comforter. The restroom exhaust fan didnt work. It didnt even have a switch to turn it on. I wont ever stay at this location again. I thought about finding a new place. But decided to give it a try. Im just thankful there wasnt bed bugs. The breakfast was mid and we decided to go out for breakfast. You should do yourself a favor and dont stay here. If your reading this. You were warned. Stay at your own risk.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

One and done

The stay was ok. Check in guy did not greet nor did he seem friendly. Actually no one at the front desk greeted as I went in and out over the course of 4 days. Hotel may have been a prior nursing home. Elevator makes a lot of noise. Definitely an older hotel. Shower was very squeaky. Rooms were clean. Didn’t feel safe at first and was thinking about changing hotels. After the first night, I decided to hang it out. Was close to hospitals so I assume people stay long term when having procedures. Was very quiet. Would not stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a nice stay. Just overnight. Quiet and our room had a beautiful view. Everything was clean and neat. Everyone we met was friendly and made us feel welcome. Breakfast was good. We would recommend this hotel to friends and family. Would stay again if we are back in the area. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice employees
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Wilmington

Stayed 2 nights in Mar 2025

8/10 Good

Helene

Traveled with partner
Liked: Amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

2/10 Terrible

Madhian

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad costumer service
Stayed 1 night in Mar 2025

6/10 Okay

Megumi

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Suraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Frustrated

I arrived at 2:20 pm, which I didn't realize was a little too early. I waited over 5 minutes to be spoken to due to the young lady printing off copies of pictures of baby shower games for another customer. Once I finally got helped, I returned to my car to get my daughter, park and bring our luggage in. As we are walking past the check in desk we are told that our room "might not be clean" for about 5 - 10 minutes. Now, I have my hands full, as does my daughter and we have been up since 6 am for a volleyball tournament. I was shocked! She told us to go and see if our room as available. Once we go to our room we saw the entire room torn apart and were told it would be 20 minutes. We put our belongings in a safe place and had to sit in the car for 20 minutes. Please tell me that A) we couldn't have been told at check in that the room wasn't ready? B) that there wasn't a clean room available? C) she could have offered us a place to sit and wait or something?? and the fact that she couldn't be bothered to help me while she was printing was also frustrating.
Stayed 1 night in Mar 2025

6/10 Okay

Jess

Stayed 1 night in Mar 2025

8/10 Good

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

10/10 Excellent

LANETTE, Lake Orion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This room is amazing. Clean, fully stocked, and plenty of sleeping space for everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with family
Beds clean and comfortable. Room was outdated, stains on carpet and bathroom could have been cleaned better
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Willie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not that friendly. We got to our room #124 and one window screen is missing. one has a hole on it. The sheer curtain was so wrinkled one has a very big hole on it. Looks like a cow went through it. I showed a picture to receptuon when we checked out. I know they dont clean rooms daily any more. At least check if we need fresh towels.
Stayed 3 nights in Mar 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very slick shower

We have stayed here many times with no negative issues in an accessible room. This time however, the shower floor was extremely slick as if the cleaner was not rinsed off, causing a very hard fall. Still in pain several days later. Front office staff was very concerned and apologetic. An accident report was filled out but their insurance company has not reached out like we were advised.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, Essex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice customer service, loved the room and the view! Breakfast could be a bit better in terms of variety, but everything else was awesome
Stayed 1 night in Mar 2025