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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Seasonal outdoor pool
Lobby
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
$86
includes taxes & fees
Sep 22 - Sep 23

Explore the area

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2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪3 min walk‬
  • Salem Civic Center
    ‪5 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

4/10 Poor

Budd, ruskin

Disliked: Amenities, property conditions & facilities
Elevator didn't work. Hot tub didn't work. Rooms need a refresh. Paid extra to have the amenities.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Excellent on site breakfast. Many choices available. Great location.
Stayed 1 night in Jun 2025

4/10 Poor

Jim

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Golden

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Carolyn

Liked: Room comfort
When we were there in March, we had a nice room. May have been updated. This past weekend was not as satisfactory. The carpets were filthy. My white socks were black after walking on the carpet in our room. Couldn't let water run in bathroom sink. It would fill up and take 30min. to drain. Toilet flushed slow and the TV selections were boring. Elevator not working, pool was not cleaned No lid for ice bucket. For an accessible room, the tub sides were so high it was hard for me to get my leg over the side to take a shower. Have back and leg issues and was inconvenient. Some staff was friendly and some barely spoke to you. Not as impressed this time as we were the last.
Stayed 2 nights in Jun 2025

6/10 Okay

Gregory

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The stay was okay for the price
Stayed 2 nights in Jun 2025

4/10 Poor

Kathy

Traveled with partner
Not very clean, old linen, old and soiled carpeting. Definitely needs improvement.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Stayed 2 nights in Jun 2025

6/10 Okay

Arielle

Liked: Staff & service, room comfort
Disliked: Cleanliness
It's an older property, and it shows. Elevator was broken. Staff was mostly great, though.
Stayed 2 nights in May 2025

4/10 Poor

Dana

Stayed 1 night in May 2025

10/10 Excellent

Tonia

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised they didn't have wifi, and the pool wasn't opened.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sticky carpets
Stayed 2 nights in May 2025

4/10 Poor

Marjorie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was apparently being renovated although I saw no evidence of this. The carpets are incredibly old, worn out and stained. The phone in our room did not work, the elevator did not work, and the shower head only had about 3 streams of water coming out. The toilet seat was not stable and the doors and walls were in terrible condition. The photos are not from this hotel. Had I known this place was in such terrible shape I never would have paid to stay there.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the beds comfortable. The staff were courteous and helpful. The free breakfast was okay but not up to the standards of other similar hotels.
Stayed 4 nights in May 2025

8/10 Good

Katarina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The desk was helpful and friendly. We felt well taken care of. The physical building could use some TLC. The elevator was not working and the electrical plugs in the room could be changed out due to when we attempted to plug in our chargers, the outlet was loose and stretched out.
Stayed 6 nights in May 2025

6/10 Okay

Ricardo

Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Elliott

Disliked: Cleanliness, property conditions & facilities
Very outdated and uncleanly. Our towels had yellow and brown stains, it smelled musty and damp in our room, and the couch didn’t look like it had been cleaned in years.
Stayed 1 night in May 2025

6/10 Okay

benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Went to check out at 5:00 am and no one was at desk or near lobby. Called the phone number three times trying to get someone to come to the desk. No results. Left the card keys on the desk at 5:20 and left. Called the hotel at 6:00 am and 7:00 am to explain what I did. No answer. Not a secure place!
Stayed 1 night in May 2025

6/10 Okay

Hannah

Stayed 1 night in May 2025

10/10 Excellent

Nicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very clean and pleasant for the price. Happy with the stay.
Stayed 1 night in May 2025

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay , it was busy at breakfast time, increased holiday travel
Stayed 1 night in May 2025

2/10 Terrible

Srinivasa, New Jersey

Stayed 3 nights in May 2025