All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 57 out of 326 reviews" "
10 - Excellent
57
Rating 8 - Good. 93 out of 326 reviews" "
8 - Good
93
Rating 6 - Okay. 77 out of 326 reviews" "
6 - Okay
77
Rating 4 - Poor. 46 out of 326 reviews" "
4 - Poor
46
Rating 2 - Terrible. 53 out of 326 reviews" "
2 - Terrible
53
7.0/10
Cleanliness
7.0/10
Staff & service
6.4/10
Amenities
5.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Otisha
Traveled with group
Aug 20, 2024
Disliked: Cleanliness
Rate 1-10
8/10 .. great for a two -three day trip
Otisha
Stayed 1 night in Aug 2024
6/10 Okay
Munesh
Aug 19, 2024
Disliked: Staff & service
I like that when i arrive i got a nice room with a view
But on my second i went to the receptionists for 2 more towels as there were only 2 in the room
She was not pleasant and she did not tend to my needs in a courteously mannner.
Accept able I love everything about the property, the staff was so accommodating we wanted fried fish that wasn't on the menu and the coke accommodated us. We were here during a tropical storm, they brought us food for lunch because every place was closed in town
The room I was given on arrival had a beautiful view of the sea, but it was poorly maintained. It had mould which got me sick. I complained to the front desk about the poor condition of the room. The woman at the front desk was very rude to me. I had to nsist that I wouldn't remain in the room and that I should be given another room. After some hard talks they gave me another room which was cleaner.
Because of unclenliness and poor customer service I would not stay at Fort Burt again.
Helen
Stayed 3 nights in May 2024
8/10 Good
John
Traveled with family
Jun 2, 2024
Liked: Cleanliness
Hotel and staff were great! Busy part of town so there was noise from the road! Over all, it was a nice place to stay and we’d do it again!!!
John
Stayed 2 nights in May 2024
10/10 Excellent
Tracey
May 17, 2024
Liked: Cleanliness, staff & service, amenities
Get the room with private pool. All the staff were super nice. Tabitha and Alia went out of their way to make us have an excellent experience. Will stay here again every time in town.
I’ve never written a review before as we are very easy-going travelers, but this hotel was absolutely awful. Roaches all over the bathroom, not even a coffee set up, just appalling for $250 a night.
The hotel was good. Nothing fancy everything worked. There was not a coffee maker in the room or a microwave. Some of the lights did not work and opening the sliding door to the balcony was hard. Wanted breakfast they had eggs a sausage at $15 and cup of coffee was $5.
Stayed here and I just want to warn others DONT!!!!! The pics are misleading. The hotel is old and falling apart. Cracks in the wall. Scarce, dirty, mismatched and leaning furniture, water pressure non existent, mirrors dirty, tv doesn't work, no internet, nothing!!! I wont even bother to go to the pool area or inquire about food because I'm legitimately afraid. The audacity of this establishment to charge $250/night with false pictures needs to be reported!!! I repeat do not come here!!!
I thought that the welcome was poor. Only rudimentary information given on chech in. Our room was shabby and badly in need of refitting and decoration. Staff appeared uninterested and poorly motivated. Meals seemed to be provided but there was no menu or timings evident. We thought also that the rates were expensive relative to comparable hotels we had stayed in on our trip to the Virgin Islands. Not great value for money, sadly
The maintenance on the property was quite dismal to the point where it did not look clean.
Cleaning was a minimum just a quick brush up.
The internet was very poor and often off, mine was missing for four days.