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JW Marriott Hotel Riyadh

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December 2024
January 2025

Photo gallery for JW Marriott Hotel Riyadh

Exterior
View from room
Restaurant
Royal Suite, 1 Bedroom | Living room | 55-inch LED TV with satellite channels, TV
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Spa
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
7647 King Fahad Road, Riyadh, 13315-2174
  • Kingdom Hospital
    5 min drive
  • Riyadh Park Mall
    5 min drive
  • Azizia Mall
    5 min drive
  • Riyadh (RUH-King Khaled Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, City View

  • 1012 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View | Living room | 55-inch LED TV with satellite channels, TV

Presidential Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, City View

Suite, 3 Bedrooms, City View | Minibar, in-room safe, desk, blackout drapes

Suite, 3 Bedrooms, City View

  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Living room | 55-inch LED TV with satellite channels, TV

Royal Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, View

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Riyadh Olaya

Pool
Spa
Pet friendly
Parking included
4.5 out of 5, Wonderful, (35)
The price is $204
per night
$246 total
includes taxes & fees
Dec 12 - Dec 13
Hilton Riyadh Olaya

About this property

JW Marriott Hotel Riyadh

Hotel in As Sahafah
6 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
JW Marriott Hotel Riyadh offers 349 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

JW Marriott Hotel Riyadh features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. This hotel offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers spa services, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

JW Marriott Hotel Riyadh is a smoke-free property.

Kitchen On 3 - Onsite restaurant.
The Capital Lounge - Onsite coffee shop. Open daily.
Fork and Pipe - Onsite restaurant. Open daily.
JW Steakhouse - Onsite restaurant. Open daily.
Glass Garden - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fork and Pipe
  • Glass Garden
  • JW Steakhouse
  • Kitchen On 3
  • The Capital Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 66 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SAR 160 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Burj Rafal
Burj Rafal Hotel
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Kempinski Riyadh
Burj Rafal Kempinski Hotel
Kempinski Burj Rafal
Kempinski Burj Rafal Hotel
Kempinski Hotel Burj Rafal
Rafal Hotel
Rafal Kempinski
Burj Rafal Kempinski Riyadh
Burj Rafal Hotel Hotel
Burj Rafal Hotel Riyadh
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Hotel Riyadh
Burj Rafal Hotel Hotel Riyadh

JW Marriott Hotel Riyadh Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 83 out of 186 reviews" "
Rating 8 - Good. 59 out of 186 reviews" "
Rating 6 - Okay. 15 out of 186 reviews" "
Rating 4 - Poor. 14 out of 186 reviews" "
Rating 2 - Terrible. 15 out of 186 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yatra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Samir

Stayed 1 night in Feb 2024

8/10 Good

Mark, Oxford

Business traveler
Liked: Cleanliness, property conditions & facilities
Need better transport options
Stayed 3 nights in Mar 2023

4/10 Poor

Nasser

Stayed 4 nights in Feb 2023

10/10 Excellent

Musaed

Stayed 3 nights in Aug 2022

8/10 Good

Ali

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very nice and helpful, hotel room was nice. Unfortunately the time I went they are undergoing construction so I didn’t get to enjoy the full experience of the hotel.
Stayed 2 nights in Jan 2022

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Saudi Staff and extremely polite. well done.
Stayed 4 nights in Dec 2021

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

faisal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Amer

Liked: Cleanliness, property conditions & facilities, room comfort
خدمة الغرف كانت فقط سيئة ولا يتجاوبون ولا يردون واذا ردوا كل معلوماتهم غير صحيحه
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Amgad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I don’t enjoy
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Jul 2021

4/10 Poor

Ridha

Disliked: Property conditions & facilities, room comfort
Inconvenience
Hotel should not be open for business during remodeling
Stayed 2 nights in Jun 2021

10/10 Excellent

Hussam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

Firas

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
One-Night Business Trip Disappointment
I had high-expectations for my one-night stay at the hotel. but my overall experience was a disappointment. To list a few unpleasant surprises: - No one helped me with my bags (or attempted to) upon arrival or check-in. - mini bar was empty, no snacks or fruits in the room. called the room service and reception multiple times and they promised to fill the mini bar up...it took 4 hours. They sent me a complimentary basket of fruit and desert as an apology (that was nice but it came at 1 am in the morning!) Overall, it was overpriced with below average service and experience.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is a good hotel that used to be run by Kempinski. I’ve stayed here more than 5 times. Now after being run by Marriot, the experience changed in a negative manner.
Stayed 1 night in Mar 2021

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O ahead
Amazing place with good view
Stayed 1 night in Jun 2020

10/10 Excellent

Suliman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Everything was wonderful
Stayed 3 nights in Mar 2020

4/10 Poor

Abdulaziz

Stayed 2 nights in Feb 2020

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quite.
Stayed 2 nights in Jan 2020

10/10 Excellent

FAB

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check in in RYD so far! Fast, took less than 4 min Upgraded Cheerful professional staff No hassle
Stayed 1 night in Feb 2020