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Martin's Château du Lac

5.0 star property

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Interior
Executive Double Room, Lake View, Lakeside | Minibar, in-room safe, desk, blackout drapes
Indoor pool
Lunch and dinner served, international cuisine
Couples treatment rooms, body treatments, hydrotherapy, body scrubs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
Avenue du Lac 87, Genval, Rixensart, 1332
  • Genval Lake
    ‪1 min walk‬
  • Sonian Forest
    ‪8 min drive‬
  • Walibi Belgium
    ‪10 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪41 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, Lake View, Lakeside

Executive Double Room, Lake View, Lakeside | Minibar, in-room safe, desk, blackout drapes

Executive Double Room, Lake View, Lakeside

  • 366 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, Bathtub

Superior Double or Twin Room, Bathtub | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room, Bathtub

  • 323 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Dolce by Wyndham La Hulpe Brussels

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (869)
The price is $166
per night
$179 total
includes taxes & fees
Feb 26 - Feb 27
Dolce by Wyndham La Hulpe Brussels

About this property

Martin's Château du Lac

5-star Rixensart hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Martin's Château du Lac offers 122 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Rixensart hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
In addition to an indoor pool, Martin's Château du Lac provides a health club, a hot tub, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Martin's Château du Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Genval les Bains - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Genval les Bains

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to April 30:
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip)
  • Rollaway bed fee: EUR 40.0 per night
  • Facilities fee: EUR 30 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Chateau Du Lac
Chateau Du Lac Hotel
Chateau Du Lac Hotel Rixensart
Chateau Du Lac Rixensart
Chateau Lac Hotel Rixensart
Chateau Lac Hotel
Chateau Lac Rixensart
Chateau Lac
Martin's Château Lac Hotel Rixensart
Martin's Château Lac Hotel
Martin's Château Lac Rixensart
Martin's Château Lac
Martin's Château du Lac Hotel
Martin's Château du Lac Rixensart
Martin's Château du Lac Hotel Rixensart

Martin's Château du Lac Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 428 reviews
Rating 8 - Good. 163 out of 428 reviews
Rating 6 - Okay. 54 out of 428 reviews
Rating 4 - Poor. 23 out of 428 reviews
Rating 2 - Terrible. 12 out of 428 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Deepak

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Don't really know what to say
Location and common dining areas were good.Giving it an Average rating - could have been excellent f the hallway carpets did not look dated. Further when booking a cab - we were given some pushy drivers trying to charge us the same price as big lux car and actually driving us in a small car. Had to speak to reception again to sort it out. some Food ran out at breakfast with no refill for 30 minutes had leave and had a lovely little hair in the scrambled eggs - we joked it was Vitamin H. Did not bother showing it to the staff - what would they do besides apologise.
Stayed 1 night in May 2024

10/10 Excellent

Haibin

Stayed 2 nights in Apr 2024

6/10 Okay

THIERRY

Traveled with family
Liked: Cleanliness
Hotel was decent and clean. We used it as a stay over for a trip back to the UK.
Stayed 1 night in Jan 2024

6/10 Okay

Frano

Business traveler
Disliked: Property conditions & facilities
My Review
Despite its 5-star rating, my recent stay at Hotel Martin Chatou left much to be desired, aligning more closely with what one might expect from a 3-star establishment. Service: The service at Hotel Martin Chatou unfortunately did not meet the high standards one would anticipate from a hotel of its purported caliber. Interactions often felt lackluster, lacking the attentiveness and detail-oriented approach synonymous with luxury accommodations. Breakfast: The breakfast offering was another area where the hotel did not live up to expectations. The variety and quality of food did not reflect the 5-star experience, with options feeling limited and somewhat uninspired. Room Quality: The room itself, while adequately furnished, fell short of the comfort and luxury one looks forward to in such a reputed hotel. The aesthetic and amenities provided did not match up to the usual 5-star room experience, with elements of wear and a need for refreshment apparent. Comfort and Cleanliness: On the front of comfort and cleanliness, there again was room for improvement. The overall cleanliness did not reach the meticulous standard expected, and the comfort level of the lodging experience was underwhelming. This detracted from the overall sense of luxury and relaxation that should define a stay at a hotel of this standing. In conclusion, while Hotel Martin Chatou boasts a 5-star rating, my experience suggests that the services, amenities, and overall guest experience align more to 3 star
Stayed 1 night in Mar 2024

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2024

10/10 Excellent

Gert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Disney like fairy tale chateau
Love this hotel, location amazing, rooms big, beds the best, breakfast amazing. And the nicest staff you could wish for
Stayed 2 nights in Nov 2023

10/10 Excellent

Chidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Laurentiu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with fantastic people
Stayed 1 night in Oct 2023

10/10 Excellent

Maricarmen, pembroke pines

Liked: Cleanliness, staff & service, property conditions & facilities
Unforgettable stay. Breathtaking view. Loved everything about it.
Stayed 1 night in Sep 2023

8/10 Good

Katherine

Stayed 1 night in Sep 2023

8/10 Good

Clifford

Traveled with partner
Liked: Cleanliness, staff & service
The AC in the room did not work properly. The Internet Wi-Fi were intermittent and slow.
Stayed 4 nights in Jul 2023

4/10 Poor

Michele

Stayed 2 nights in Jul 2023

8/10 Good

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion this is not a true 5 star hotel., 4 star is more appropriate for it. The rooms are average, the breakfast is nice. There is a spa in the hotel, but it's not included and it's only an Extra. Description says free parking- they mean you should look for a parking near the hotel. The hotel has no designated parking. The shower in the tub is not holding itself in place, you have to hold it. Everyday had to go back to reception to get the key card coded again. Many small things are not working properly!!! This is why they don't deserve to be 5 star hotel.
Stayed 5 nights in Jun 2023

8/10 Good

ARIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A relaxing and pleasant stay at a well located hotel. A really big and modern hotel located in a a really quiet and peaceful lakeside setting.
Stayed 2 nights in May 2023

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spa treatment! Unfortunately, the mattress on our bed was like sleeping on the floor I still have not recovered from it
Stayed 1 night in May 2023

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Breakfast is normally excellent but on Sunday choice was great but the hot food was only warm at 0845. No bar on Sunday evening. Constant hum with airco off. Fantastic decor, lovely staff and amazing lakeside location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff and food. Amazing experience

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Kemal Guechan

Stayed 1 night in Jul 2022

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Get Away
Friday to Monday stay. Room very comfortable and exceptionally large. Lovely hotel and situ is 5*. I only have two issues, one being the hot breakfast ie bacon, sausages eggs etc were cold on each morning so on the third day chose another option which there is plenty. The other being waiting time to receive drinks when ordered. We waited nearly 15 minutes for 4 drinks and there was only one other customer! Other than that we found the hotel very pleasant and will definitely go back but please sort out the hot food.
Stayed 3 nights in Apr 2022

10/10 Excellent

EDISON

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2022