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Get an overview of this hotel4-star Playa del Carmen resort in Playacar

Where You'll Stay

Just steps from Playacar Golf Club, Riu Palace Riviera Maya All Inclusive is in Playacar and within 2 miles of Playa del Carmen Maritime Terminal. Xcaret Eco Theme Park and Yucatek Divers are also close to this all-inclusive resort.

Your Guestroom

Unwind in one of the 400 inviting rooms, where you can take advantage of fireplaces, balconies and minibars. You'll also appreciate the sitting area, 24-hour room service and jetted tub.

Property Perks

This resort has free kids' club, a full-service spa and an outdoor pool. Dining options include 6 restaurants, and the 5 bars/lounges are great spots to lift your spirits. A children's pool, a garden and a hair salon are also available.


Save your money for fun outside the resort with free WiFi in rooms and public areas, as well as buffet breakfast. You'll be glad that self parking is also included.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Fitness facilities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Hotel Amenities

The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex near the convention center and ferry terminal and within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options at this Art Deco-style property includes several restaurants and five bars/lounges with room service available for all meals from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar. Children have their own pool and playground, and a kids club offers daily activities for ages 4-12. In addition, child care can be arranged (surcharge). An on-site fitness room has a spa tub and sauna, and the Renova Spa offers facials, manicures, pedicures, massage, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and guests can take advantage of 90 minutes free wireless Internet access in the lobby. Wireless Internet access is available throughout the property for a surcharge. Concierge services are available.

  • Free WiFi 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Babysitting or childcare 
  • Tennis on site 
  • Number of floors - 3 
  • Number of bars/lounges - 5 
  • Free breakfast 
  • Concierge services 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Pool umbrellas 
  • Children's club 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Total number of rooms - 400 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Number of restaurants - 6 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Outdoor pool 
  • Swim-up bar 
  • Wedding services 
  • Full-service spa 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Free WiFi 
  • Fireplace 
  • Air conditioning 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Ceiling fan 
  • Cribs/infant beds available 
  • Separate sitting area 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Rollaway/extra beds available 
  • Phone 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

Don Manolo - Buffet dining and international and local specialties. This main restaurant with terrace serves breakfast, lunch, and dinner.

Krystal - A la carte restaurant serving gourmet-fusion cuisine for dinner. Reservations not required.

Yashima - Japanese cuisine serving dinner. Reservations not required.

Botafogo - Brazilian cuisine serving dinner. Reservations not required.

Agave - Mexican cuisine serving dinner. Reservations not required.

Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations not required.

La Plaza Bar - Outside lobby.

La Habana - Lobby bar.

LĂ­rico - Lounge bar with terrace.

Daiquiri - Poolside and swim-up bar.

Sports Bar - Snacks and beverages served 24 hours.

Room service - Available 24 hours.

Nearby Things to Do

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • All Inclusive Riu Palace Riviera Maya
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera
  • Riu Riviera Maya Palace

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

USD 35 Spa Credit Offer

Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:

  • USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa
Full details at check-in. Spa credit valid for all adults in room. Not combinable with any other promotions or discounts. Spa reservation may be required; taxes and gratuity may not be included. Credit can be redeemed directly with the spa. Other restrictions may apply.

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