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Best Western Moreno Hotel & Suites

2.5 star property

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Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Interior entrance
Suite, 2 Double Beds, Balcony | Room amenity
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    ‪5 min drive‬
  • Riverside University Health System
    ‪6 min drive‬
  • Kaiser Permanente Moreno Valley Medical Center
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

7.2 out of 10
Good
(7 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 189 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

jomeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Julie L

Traveled with family
Liked: Cleanliness, staff & service
You choose it for the pool and hot tub then find out they never heat it and give excuses
Stayed 1 night in Nov 2024

6/10 Okay

Jun

Disliked: Property conditions & facilities
Stinky the bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Yahaira

Stayed 1 night in Nov 2024

8/10 Good

Randall

Stayed 1 night in Oct 2024

2/10 Terrible

Donyea

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Raiden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking right next to the room! Easy load/unload. Breakfast was pretty good, i enjoyed the variety. Although a little loud when we first got there due to construction, it was wrapped up pretty quickly. I didnt hear it going on for an extended amount of time. One thing I will say is the TV didnt work which isnt really a deal breaker or anything I just like to watch when staying places. Overall a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and even call you if you forget something . Last 30 days 4 diligent hotels the only one who called me to let me know I missed something when checking out
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosalia, Stockton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet nice area..
Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made me feel like family. To loose almost your entire family in year time you tend to not notice or even want to be reminded of those who use to care about you. I lost my smile and joy but after a few weeks off on and on in my time of need they made me feel like it’s going to be okay and helped me get my smile back m.z I even left some paperwork that were inportant. Instead of house keeping just taking out the trash after a few weeks they called me just to let me know it was left. Genuine on another level of hospitality
Stayed 5 nights in Oct 2024

2/10 Terrible

Jose

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The front desk lady is very very rude! She claimed to be the supervisor and didn’t accept my form of payment. I’ve been going there for 6 years. After the interaction and humiliation I got from her I will never go there!
Stayed 1 night in Oct 2024

2/10 Terrible

Raquel

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It was okay for what we payed. Remember u get what u pay for. the electricity did go out on us twice and it took them ab an hour to get us some towels for room service. it did its jobs to keep us on beds but the electricity going out was inconvenient
Stayed 2 nights in Oct 2024

4/10 Poor

Alicia

Stayed 3 nights in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

2/10 Terrible

MIguel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found bedbugs as we were getting for bed. Staff was helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Traveled with family
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rashawnda

Liked: Amenities, property conditions & facilities
Excellent service, receptionist, polite my room is ready and I got there and absolutely loved. It had a fabulous time. Highly recommended.
Stayed 1 night in Oct 2024

2/10 Terrible

Hedris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the worst experience ever in this hotel not worth it and I called in for house keeping but they came in and put some towels and left the room messy and the floors were dirty , never seen a hotel like this please everyone don’t waste your money there
Stayed 3 nights in Oct 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
This was probably my worst stay at a best western and I stay at best westerns almost exclusively.
Stayed 1 night in Oct 2024