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Best Western Moreno Hotel & Suites

2.5 star property

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Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Interior entrance
Exterior
Spa
Suite, 2 Double Beds, Balcony | Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • University of California, Riverside
    ‪7 min drive‬
  • Lake Perris
    ‪13 min drive‬
  • Loma Linda University Medical Center
    ‪21 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

7.2 out of 10
Good
(7 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 414 out of 1006 reviews
Rating 8 - Good. 180 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 185 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Salomon

Disliked: Cleanliness, staff & service, property conditions & facilities
El cuarto olía mucho a mariguana
Stayed 1 night in Apr 2025

2/10 Terrible

Glenn

Disliked: Staff & service, property conditions & facilities, room comfort
I have never given a bad review, we did not have any towels in our room. The bed was extremely hard and for three days I could not get caffeinated coffee from my room every day I had to replace the key card because it quit working..
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharnita

Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good value
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

GINA

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother loves this hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nothing worked

Room had tv that didn’t work plug didn’t work and bad AC unit The next room had tv that didn’t work and AC in front room didn’t work Third room had working tv but ac didn’t work. Finally just gave up and slept without tv that I use to help me sleep. Disappointed and sleepless.
Stayed 1 night in Mar 2025

2/10 Terrible

Natalie

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Eh

Beds werent very comfortable, the balcony was really small and has no chairs, the view from the hotel is just fast food places, the screen door on balcony comes off but the shampoo was fire
Stayed 3 nights in Mar 2025

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jomeka

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy Stay

My stay is always excellent
Stayed 1 night in Mar 2025

8/10 Good

veronica

Stayed 1 night in Mar 2025

8/10 Good

Peter

Traveled with partner
Liked: Staff & service, amenities
The room needs more lighting, it was dark
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jerry

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Dylan

Disliked: Staff & service, amenities
The only worker for the front desk took a break and wouldn’t come back and help me and two other customers. Finally came back 15 minutes later.
Stayed 1 night in Mar 2025

4/10 Poor

Patricia-William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Remember when Motel 6 was the pit of a hotel chain? Well Best Western, particularly this one, is a dump and in a dumpy area. Less than a block down the street there were a few homeless. The motel is dirty, run down and scary. There was a loud party going on. Large empty boxes in front of our room; a worn down couch in the room; the toilet is for toddlers…too low to the ground; the bed….is comfortable but the bottom is a metal case that is very noisy and the tv in the bedroom only had 5 channels.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Feb 2025

6/10 Okay

Judith A

Liked: Cleanliness, staff & service
If you plan to watch TV be sure to ask what channels are available. My room, as well as the room to which they were going to move me, did not get ABC, CBS or NBC. Maybe that is the new thing but I had specific shows that I was going to watch. The people I was visiting in Moreno Valley do not watch TV at all which was why I made arrangements to stay in a hotel rather than with them. The ladies at the front desk were very polite and agreeable but the promised "fixes" did not happen. Before taking the hotel up on the offer to move to another room so I would have the TV access I needed I insisted on seeing the room and trying the TV first. The TV didn't even work!! I am glad I did not move. My room was clean and comfortable but the bathroom sure needs upgrading. There were cracks in the tub, a very old showerhead (but it worked), and it needed a grabbar plus a non-slip mat for the tub. The breakfast was average, neither poor nor great. I did not go away hungry.
Stayed 3 nights in Feb 2025

10/10 Excellent

Makyla

Stayed 1 night in Jan 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was surprisingly clean compared to the other nearby Hotels I’ve stayed at. Plenty of fast food restaurants within walking distance. Short drive if fast food isn’t your preference.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben

Stayed 2 nights in Feb 2025

10/10 Excellent

Tamara, cherry valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Denishia

Disliked: Cleanliness, property conditions & facilities
There was only one towel, the ac was dripping down the wall and was hard to work. Doesn’t look like they fully cleaned the room before I arrived.
Stayed 1 night in Feb 2025