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Castillo del Mar Suites

3.5 star property

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Photo gallery for Castillo del Mar Suites

Exterior
Exterior
Exterior
2 bedrooms, minibar, individually furnished, blackout drapes
On the beach, free beach cabanas, sun loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 9a No.15-152, Riohacha, 40001
  • Jose Prudencio Padilla Plaza
    ‪15 min walk‬
  • Cathedral of Our Lady of Remedies
    ‪16 min walk‬
  • Riohacha Beach
    ‪19 min walk‬
  • Riohacha (RCH-Almirante Padilla)
    ‪11 min drive‬

Room options

View all photos for Panoramic Quadruple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Panoramic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Triple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Panoramic Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Comfort Quadruple Room

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Comfort Triple Room

  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Panoramic Double Room

2 bedrooms, minibar, individually furnished, blackout drapes

Panoramic Double Room

  • 44 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Cabin

2 bedrooms, minibar, individually furnished, blackout drapes

Comfort Cabin

  • Beach view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

2 bedrooms, minibar, individually furnished, blackout drapes

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Cabin

2 bedrooms, minibar, individually furnished, blackout drapes

Panoramic Cabin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double Room

2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Castillo del Mar Suites

3.5-star Riohacha hotel with coffee shop/cafe
Spend the day playing on the beach then return to dine at one of Castillo del Mar Suites's 2 restaurants.
Castillo del Mar Suites offers 15 air-conditioned accommodations with private pools and minibars. Each accommodation is individually furnished. Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Riohacha hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Castillo del Mar Suites like an outdoor pool and a children's pool.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Castillo del Mar Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Private pool
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 15000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Free in-room WiFi has a 15-device limit

Property is also known as

Castillo Mar Suites Hotel Riohacha
Castillo Mar Suites Hotel
Castillo Mar Suites Riohacha
Castillo Mar Suites
Castillo del Mar Suites Hotel
Castillo del Mar Suites Riohacha
Castillo del Mar Suites Hotel Riohacha

Castillo del Mar Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 22 out of 117 reviews
Rating 4 - Poor. 13 out of 117 reviews
Rating 2 - Terrible. 11 out of 117 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Good enough
It’s okay place for the area but you cannot run the Air conditioner while you are out of the room as the electric is operated by only 1 key card. They will not issue 2 cards 😳
Stayed 3 nights in Aug 2024

10/10 Excellent

John, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good stay, very tasty food
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner need to appreciate repeat guests.
we are repeat guests for one reason. we like the restaurant and the staff there. there are limited options in this town. however the hotel overall. its a mess. not managed properly.
Stayed 3 nights in Oct 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service
we are repeat guests for one reason. we like the restaurant and the staff there. there are limited options in this town. however the hotel overall. its a mess. not managed properly, everytime we book, there are extra charges, its a long process to check in because they accept bookings for pool or beach views, when when you arrive you have to pay extra for beach even if you book beach. even though the place is "renovated", everything was done with such cheap garbage, showers broken, AC broken. most of what they show on hotels.com isn't real. they say 2 restaurants. there is one with limited hours. they say bar... its useless, they have beer. the actual bar with cocktails never has alcohol and when we bother them for drinks, they will order alcohol the next day, but then can't make drinks because they say the staff isn't there. Overall, we have stayed here 6 times, simply because we like the fish and staff at the restaurant PLUS there are LIMITED options to stay at hotels in this region. I will stay here again but my expectations are very limited. Also until the owner recognizes when people come back so many times simply for the fish and not the hotel and repeatedly tell them about the problems with the hotel, you would think they would attend to you a little extra when you actually give them more and more changes.
Stayed 3 nights in Nov 2023

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start. First I booked a room with a full beach view and was given the wrong room and was being charged more than what I booked for. It took over 40 mins for the front desk person to try and correct the issue. Only one key is provided in order to control the air coordinator, it will turn off when leaving the room thus when you return it is very hot. Shower was broken and had to take a shower in a vacant room. They do not provide any kind of toiletries. No refrigerator, blow dryer or iron. The food terrible and cold. If you want ice be ready to pay for it as they will only provide a cup. Will not stay here again..
Stayed 2 nights in Feb 2024

2/10 Terrible

Miguel

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast in the 4 nights stay was the same over and over
Stayed 4 nights in Feb 2024

6/10 Okay

Rodolfo

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place on the beach, but has cold water showers.
Stayed 1 night in Jan 2024

8/10 Good

Luisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice locations, comforable clean rooms, food not so nice and limited offer
Stayed 1 night in Jul 2023

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

MIREYA, BELLEVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't believe my eyes with this beautiful view and well taken facility hotel. Thanks a lot
Stayed 1 night in Sep 2022

2/10 Terrible

Mario

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Yo no me quedo el Sr de la recepción dijo q no estábamos registrado yo viaje de Baranquilla a Rioacha y llegamos y el SR muy mal genio nos dijo q no y q nos fuéramos
Stayed 3 nights in Jul 2022

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is manned by very unfriendly staff. The food in the restaurant is highly misrepresented, and the lacks much un maintenance. Seem that they do just enough to get by. Very sad
Stayed 2 nights in Jun 2022

8/10 Good

Belinda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok for a one night stay
We stayed twice - one night before we went into the desert, and once one the way back. The first night was outstanding. Great service, comfortable rooms and very clean. The second night was not so great. Unhelpful staff, rooms weren't ready (despite arriving 3 hours after check-in) and had ants in them. Not terrible, but the second stay was definitely less than ideal. Pool is good and easy beach access.
Stayed 1 night in Apr 2022

2/10 Terrible

Jhonneidi, philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charge me more than was previously agreed, last minute they send me an email saying my confirmation was not confirmed. ☹️ it was only about $10 dollars of difference, but when you are traveling you are on a budget.
Stayed 1 night in Mar 2022

10/10 Excellent

mariana

Stayed 1 night in Feb 2022

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front ok condition building so so
Stayed 1 night in Feb 2022

10/10 Excellent

Yhudi E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in la Guajira. And I have the best experience ever. The tours and the staff at the hotel was very friendly and helpful, maybe is not a 5 starts hotel but they make you feel very comfortable. I love it and I will comeback again.
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The employees are dedicated and offer an excellent service. The property is showing signs of aging, it looks a bit run down. For the amenities the hotel offer it is a bit overpriced.
Stayed 1 night in Jan 2022

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castillo del mar
The service at this hotel is great. There is an onsite pool and bar service(mainly beer) and the beach is right out back. Thevbreakfast is good and there is also a lunch and dinner menu. The downtown area is about a 10 minute walk.
Stayed 2 nights in Nov 2021

10/10 Excellent

Dervis

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Sep 2021

4/10 Poor

Angel

Traveled with family
Disliked: Cleanliness, amenities
The reservation was done with months in advance but when we reach the hotel the room not was ready, the beds was very bad, refrigerator was dirty, the breakfast was like you can eat what they have in the moment that you go to the restaurant,
Stayed 9 nights in Dec 2019

2/10 Terrible

HOMERO

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible!!! Where to begin...(first time leaving a negstive review - EVER). Place is in process of shutting down. There were only 2 other people there in an adjoining room - rest of hotel was empty! Desolate. Beds uncomfortable, room (especially bathroom), dirty. Shower had NO shower head - just a pipe sticking out of wall! BO HOT WATER!!! When I mentioned it to perdón in charge, he casually dismissed i saying they were ‘remodeling’. I later found out they are closing. Finally, in spite on if being only 3 in dining area, it took forever to get our food! Almost 45 minutes!!! When it came, it was very bad quality and cold. As I said, I’ve never left a negative review but this place was beyond being a total dump!
Stayed 1 night in Nov 2019

8/10 Good

Cindy

Stayed 3 nights in Nov 2019

8/10 Good

Cindy

Stayed 2 nights in Nov 2019