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Novotel RJ Santos Dumont

4.0 star property

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Photo gallery for Novotel RJ Santos Dumont

Exterior
Point of interest
Bar (on property)
Reception hall
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Avenida Rua Marechal Camara 300, Centro, Rio de Janeiro, RJ, 20020-080
  • Flamengo Park
    ‪4 min walk‬
  • Consulate General of the United States Rio de Janeiro
    ‪8 min walk‬
  • National Library
    ‪11 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪8 min walk‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

ibis Rio de Janeiro Santos Dumont

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1001)
The price is $66
per night
$70 total
includes taxes & fees
Mar 6 - Mar 7
ibis Rio de Janeiro Santos Dumont

About this property

Novotel RJ Santos Dumont

4-star hotel in Rio de Janeiro Centro
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Novotel RJ Santos Dumont offers 149 accommodations with minibars and laptop-compatible safes. Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Novotel RJ Santos Dumont features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge. The property offers extended parking privileges to guests.

Novotel RJ Santos Dumont is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Novotel RJ Santos Dumont has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 40 per night)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 65 for adults and BRL 32.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 72.5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 65 for adults and BRL 32.50 for children
  • Valet parking fee: BRL 40 per night
  • Pet fee: BRL 72.5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Rio
Novotel Rio Janeiro
Novotel Rio Janeiro Dumont
Novotel Rio Janeiro Hotel
Novotel Rio Janeiro Hotel Dumont
Hotel Novotel Rio De Janeiro Santos Dumont Brazil
Novotel Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Novotel Rio Janeiro Santos Dumont Hotel
Novotel Santos Dumont Hotel
Novotel Rio Janeiro Santos Dumont
Novotel Santos Dumont
Novotel Rio De Janeiro Santos Dumont Hotel
Novotel RJ Santos Dumont Hotel
Novotel RJ Santos Dumont Rio de Janeiro
Novotel RJ Santos Dumont Hotel Rio de Janeiro

Novotel RJ Santos Dumont Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael Arturo Barrios

Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, easy check in, convenient foot bridge to airport for early AM flight, caught easy after waking up only two hours before the flight. Nice shower, high quality soap and conditioner.
Stayed 1 night in Sep 2024

10/10 Excellent

Damaris Griselle

Stayed 3 nights in Jul 2024

6/10 Okay

Bruce

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Likes: Room and bed was comfortable, nice size. Internet was a good speed. Dislikes: Hair on the shower wall, No adapters availablefor Brazilian electrical plugs, no USB plugs for charging cell phones, Staff was not very helpful - I asked for an iron, it was never delivered. I asked for late check out at 2PM instead of 12 noon and was told I'd have to pay for a half day extra. ( I declined) Property was not fully booked, so asking for a late checkout should not require paying a half day. Staff didn't go out of their way to accommodate, just did the bare minimum, No smiles, just plain faces with no emotion. Very rare to see this in Rio. Overall, it was just a one day layover and place to lay my head, but next time I'd stay at the Prodigy hotel on the other side of Santos Dumont airport where the Customer service is much better and the connected Bossa Nova mall and food options are excellent.
Stayed 1 night in Jul 2024

8/10 Good

Elmer, Miami

Stayed 11 nights in Jun 2024

10/10 Excellent

Rahila

Stayed 2 nights in Jun 2024

10/10 Excellent

Higor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
O hotel é maravilhoso. Novíssimo! O atendimento é impecável, destacando a recepcionista Dandara e Larissa, hiper simpáticas e prestativas. O café da manhã é maravilhoso. Farto em frutas e pães. Recomendo muito!
Stayed 1 night in Jun 2024

8/10 Good

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom let down
One night stopover convenient for SDU airport (although our flight was cancelled suddenly), and our airline took us to GIG. We were given a room that was comfortable but sadly the bathroom had a snag list as long as your arm. 1 no door architrave on inside. 2 Mirror light hanging free suspended by it’s wires. 3 No vent grille on extractor, just a big hole (and the thing didn’t cut out at all. 4 Towel rail so loose we dare not hang a towel on it. 5 Shower soap dispenser completely empty. Avoid end room 470 (4th floor).
Stayed 1 night in Jan 2024

4/10 Poor

Andrea

Stayed 5 nights in Dec 2023

6/10 Okay

Venkatachalam

Liked: Cleanliness, staff & service
Property is in the worst neighborhood. No shopping, cannot walk around, filled with homeless people
Stayed 4 nights in Dec 2023

10/10 Excellent

Ildomar Maforte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, the surroundings not so much, luckyly the hotel restaurant is good. It was a good selection for a business trip.
Stayed 5 nights in Sep 2023

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from SDU Airport. Great for a lay over or 2 days. Clean room. Quality linen, towels. Weekend staff limited English language. Very few eating places nearby. Breakfast price steep. But practical for a few days. Metro not close either … a good 15 min. walk .

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s conveniently located next to main roadways making easy access to almost everything.
Stayed 3 nights in May 2023

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, friendly staff :-) , quiet place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alessandra Soares da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Maria Soledad

Stayed 1 night in Feb 2023

2/10 Terrible

Hugo, Kirkland

Disliked: Staff & service, amenities, property conditions & facilities
It is not safe place I recommend not sleep in this hotel, the security guards, the hotel he was connect with a girl she is a hooked and they try to get money from me at this hotel the security was knocking my door Many time I dint open.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good for 2 days
A fair hotel with very good breakfast but rooms in need of some upgrade.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Jan 2023

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fairly basic hotel hence the price for Rio nicely located close to Santos Dumont airport & the tram network that links up to the Rio Metro hotel is in aquiet & safe area of Rio rooms could do with being modernised but its ok for a nights stay
Stayed 1 night in May 2022

10/10 Excellent

Edite

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022