Aurora Resort

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aurora Resort

Outdoor pool
Presidential Room, 2 Bedrooms | Individually decorated, individually furnished, free WiFi, bed sheets
Courtyard
Exterior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Outdoor Space
  • Air conditioning

Explore the area

Map
Av. Sol Nuevo 58, Rincón de Guayabitos, NAY, 63724
  • Tianguis Market
    7 min walk
  • El Rodeo Bar & Grill
    1 min walk
  • Puerto Vallarta Bus Terminal
    48 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    57 min drive

Room options

Family Room, 2 Bedrooms

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 4 Double Beds and 1 Double Sofa Bed

Basic Studio, 2 Double Beds

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Junior Room, 1 Bedroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About this property

Aurora Resort

Rincón de Guayabitos aparthotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and a microwave in a common area. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a stovetop, room service, and a rice cooker.
Aurora Resort offers 29 air-conditioned accommodations with rice cookers and ceiling fans. These individually decorated and furnished accommodations have separate dining areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Rincón de Guayabitos aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Aurora Resort features an outdoor pool and a children's pool. The aparthotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This Rincón de Guayabitos aparthotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Aurora Resort is a smoke-free property.

A complimentary manager's reception is offered on select days.
Aurora Resort has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Rice cooker
  • Shared microwave
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Gift shop/newsstand
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In a shopping district
  • In the city center
  • Near the sea
  • On the bay

Things to do

  • Children's pool
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • 5 floors
  • Built in 2017
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 500 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Aurora Resort Rincon de Guayabitos
Aurora Rincon de Guayabitos
Aurora Resort Aparthotel
Aurora Resort Rincón de Guayabitos
Aurora Resort Aparthotel Rincón de Guayabitos

Aurora Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 168 reviews" "
Rating 8 - Good. 46 out of 168 reviews" "
Rating 6 - Okay. 22 out of 168 reviews" "
Rating 4 - Poor. 9 out of 168 reviews" "
Rating 2 - Terrible. 22 out of 168 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar 10/10 solo un pequeño detalle tardan un poco más en entregar las habitaciones. Pero de ahí en más todo muy bien.
Stayed 3 nights in Jul 2024

10/10 Excellent

joanna

Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you everything was good
Stayed 2 nights in Apr 2024

8/10 Good

Grant

Stayed 4 nights in Jan 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, room comfort
Why the smaller towns in Mexico are super.
The hotel is a gem. Great room cleaning daily, friendly and efficient mostly English speaking desk folks. The room was a junior one bedroom suite. Terrific. Great views from the semi private patio. Many, many restaurants close by and taxis are very cheap. We loved our stay.
Stayed 7 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to the beach and great experience overall
Stayed 2 nights in Oct 2023

6/10 Okay

Genesis

Stayed 2 nights in Jul 2023

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, room comfort
Terrible customer service, they cancelled my booking the day I showed up for not leaving a deposit! I was going to pay in full day of arrival like any other booking. Would never book here again
Stayed 2 nights in May 2023

4/10 Poor

Shelly

Traveled with partner
Upon check in no english speaking employees, booked a kitchenette no coffee maker asked for one did get it but also no coffee cups. Had friends visit us on our balcony one evening till 10 pm, was told the next day no visitors were allowed at your room or balcony? Kept getting messages from the hotel saying ,No guest allowed
Stayed 4 nights in Feb 2023

6/10 Okay

Araceli

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The location of this hotel is great. Half a block from the beach and the front of the hotel faces lots of walkable options for eating and shopping. They were very strict on their rules on this hotel that we were even afraid to use the towels and get anything on them because they will charge you a fee. The towels were really old, rough and not even white anymore. The mattresses on the beds were old and hard. Beds were not comfortable at all. It was nice to have a kitchenette if you wish to do some cooking just know there is not many utensils or kitchen items.
Stayed 5 nights in Dec 2022

10/10 Excellent

jose

Stayed 2 nights in Dec 2022

2/10 Terrible

Jose, Glendale

Stayed 1 night in Dec 2022

8/10 Good

JAMES, REGINA

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely pool area
Stayed 9 nights in Nov 2022

6/10 Okay

Cindy

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property was close to the beach with ocean views. We stayed in the penthouse the suite was nice but what we didnt like was there wasnt air conditioning in the living room, the beds were very uncomfortable with only one thin bed sheet. The shower and faucet water had a salty taste And to our surprise one huge roach in the kitchen and one in the bedroom. The location was beautiful but I will be returning to a different hotel next time
Stayed 2 nights in Aug 2022

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness
The hotel was requesting a first nights deposit hours shortly after I booked, but on the app it stated to pay when I arrived at the hotel. Once arrived I had to take inventory of all the items in the room. Our sheets and pillow shams were dirty and stained with oil and blood. I sent them the pictures through WhatsApp, they saw my message and never responded so I had to call the hotel. Once I talked to the receptionist it took them over an hour to bring us sheets and they didn’t have extra fitted sheets which were the ones stained with blood, it was late at night and we were exhausted so we just slept on one bed instead of one on each bed. I asked them the next day if due to the inconveniences I could check out at 1 and was told very rudely no.
Stayed 1 night in Aug 2022

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and pool good elevator access.
Stayed 2 nights in Aug 2022

10/10 Excellent

Estifen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with family. Very clean and safe. Their pool is big and nice all rooms have stove and fridge which helps safe money from eating out if stying multiple days.
Stayed 2 nights in Jul 2022

2/10 Terrible

Enedina

Stayed 2 nights in Aug 2022

2/10 Terrible

Jose, Houston

Traveled with family
Disliked: Amenities, property conditions & facilities
The resort was terrible, it doesn’t deserved to be called a resort. Motel 6 is better. No shampoo, no bottle water, no shampoo, had to request soap. Rented the penthouse what a disappointment. To add insult to injury got charged an addition 600 pesos per person when it was suppose to be for 8 person even when we were 7. Will never stay there again.
Stayed 1 night in Jul 2022

6/10 Okay

Juan Jose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2022

6/10 Okay

Juan Jose

Traveled with family
Liked: Cleanliness, room comfort
Very disappointed.
The hotel staff when we arrived gave us one room as the other was being cleaned. We were early arriving and waited for about 2.5 hours until we got our second room. The reception people were nice and pleasant and said we needed to wait. Maintenance people and the manager Letty were good to provide us what we needed when we told them that our range did not work. Only two burners turned on. It took her a while but we got a new range the next day because they could not fix the one we had. The cleaning people were great, especially Bere the lady that always cleaned our rooms. She was very nice, polite and efficient and always asked if we needed anything. Bere was always the person assigned to clean our room. Then I did a Google review and mentioned her in the review. Next thing she is not our cleaning lady anymore. On the same day that our cleaning person was changed I noticed the manager Letty verbally abusing one of the other cleaning ladies. Something I have not seen done in any hotel I have stayed at. She was mean for the sake of being mean. But I did not interfere as I was just a guest in the hotel and did not know what brought on that type of anger. The rooms were old and in need of repair. The sliding glass doors had broken latches. There were light bulbs missing. The towels were old and ratty. Overall the stay was okay if the rate would have been lower. It was my most expensive hotel during my vacation and not worth the price for what I paid.
Stayed 6 nights in Apr 2022

8/10 Good

Jose de Jesus

Business traveler
Liked: Property conditions & facilities
The crowd outside de facility makes it difficult to acces. Too many street vendors.
Stayed 1 night in May 2022