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Garden Palace Hotel

4.0 star property

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Photo gallery for Garden Palace Hotel

Minibar, in-room safe, desk, iron/ironing board
Balcony view
Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board
Royal Suite | Living room | TV
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
28 Grecinieku Street, Riga, 1050
  • St. Peter's Church
    ‪1 min walk‬
  • Riga Cathedral
    ‪4 min walk‬
  • Riga Central Market
    ‪9 min walk‬
  • Riga (RIX-Riga Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Living area | TV

Luxury Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Triple Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room

Room | Minibar, in-room safe, desk, iron/ironing board

Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, iron/ironing board

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, iron/ironing board

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, iron/ironing board

Basic Double Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Royal Suite

Royal Suite | Living room | TV

Royal Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Garden Palace Hotel

4-star hotel in Old Town Riga
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Garden Palace Hotel offers 59 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Garden Palace Hotel features a terrace, tour/ticket assistance, and a garden. A computer station is located on site and wired and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Garden Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English, Latvian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 20.00 per vehicle (roundtrip)
  • Nearby parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Garden Palace
Garden Palace Hotel
Garden Palace Hotel Riga
Garden Palace Riga
Hotel Garden Palace
Palace Garden Hotel
Garden Palace Hotel Riga
Garden Palace Hotel Hotel
Garden Palace Hotel Hotel Riga

Garden Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 206 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment- tired smelly hotel

Strong smell of sewage throughout the reception area and corridors. Mould in bathroom. No kettle or tea and coffee. Mini bar over priced. Out dated rooms, broken tired furniture and decor. Big yellow stains on bed. Remote control for TV filthily disgusting. Major issue with access to hotel as there is a locked gate which requires a security guard to open to allow entry/exit. Found had to wait multiple times to get into the courtyard area .
Stayed 1 night in Dec 2019

4/10 Poor

Per Ragnar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and satisfactory

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. The hotel is quiet with great decor. It is also conveniently close to all the sites in Old town.
Stayed 3 nights in Oct 2019

2/10 Terrible

Douglas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful experience.

Seldom have I encountered a more drab and cheerless hotel experience. The staff were surly, unhelpful and uncommunicative. The predominant colour everywhere was a poorly lit dark brown. My bed was bigger than the sheet was and as a result it couldn't be tucked in so I woke up both mornings on the mattress. The pillow was a joke like an old bag of marshmallows. All the bed linen should have been pensioned off long ago, there was no smell of fresh linen, or fresh anything for that matter. The wardrobe door didn't fit and wouldn't close, the curtains wouldn't run on the rails and the stains on the carpet were many. There wasn't even a picture on the wall to make life any brighter. All the furniture was in need of renewal. This hotel harked back to bygone era and not modern Europe. From the security gate manned by someone who could only grunt to the receptionist whose default was to shrug her shoulders by any standards this was poor. It's a pity as it does no justice to the vibrant, energetic city in which it sits. I would never stay here again.
Stayed 2 nights in Oct 2019

4/10 Poor

Sanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no cleaning of room - only making of bed. Very run down facilities.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless the staff excellent.The hotel is very out dated no kettle to make tea etc.But it was grand othee than that.
Stayed 3 nights in Oct 2019

8/10 Good

E F

Liked: Cleanliness, room comfort

OK

Not 4 star. Perfectly clean but clearly had seen better days. Comfortable enough but not if you wanted to spend a significant amount of time in your room. Convenient location to get to where you wanted to go but quiet so not disturbed by street noise.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice entrance, tv didn't working, but thats ok
Stayed 2 nights in Sep 2019

8/10 Good

Bernard

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The rooms were not cleaned every day, and when they were it was not during the times stated. Staff were not unpleasant, but neither were they very friendly, and weren't helpful without extra prompting
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
At first the reception girl would not get me a glass of water for me to take my tablets. I was early so could not get into my room. The shower was coming off the wall. Breakfast was a bit cool to say least. A huge line up for coffee or tea. Most of the staff were good apart from the receptionist. No tea or coffee in the room. Could not find a glass in the room until the last day as it was hidden behind the head board of the bed. Location is fantastic.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for tourists. Staff helpful and efficient.
Stayed 3 nights in Jul 2019

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
The staff were struggling to cater at breakfast, so the breakfast experience was disappointing. Only one coffee machine, so there was a constant queue. It was self service, when I went for coffee my table was cleared on my return and another person was sitting in my place. The waitresses were under pressure and could not really do anything to help as the room was not big enough to cater for all the guests. It has a good location as it is alongside the old town. :) My room was good, quiet and clean. :)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is maximum 2 star hotel. The best thing is the location.
Stayed 2 nights in Jul 2019

8/10 Good

Joona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel in central Riga

The hotel is very centrally located in the old town of Riga and easy to find. The staff are very helpful and polite. Our room had a double bed but as we were travelling with a child, we needed to ask for an extra bed, which cost about 30 € extra per night. However, the quality of the bed was not very good - the frame of the bed actually broke down during the last night. The hotel has its own bar but I found out that it closes very early. I would have expected it to be open at least until midnight. On the first night, the bar had already closed when I was just starting to go out for a beer. The only way to actually get in to, or out of, the hotel is through a metal gate that is constantly kept locked. You have to call the hotel staff by pressing a button so they can open the gate for you. Luckily the staff always came within a couple of minutes. The room was very spacious, clean and comfortable. There was even a mini-bar full of alcoholic and non-alcoholic drinks but we didn't drink any as it would have cost extra.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Locagion Is great An old hotel from the soviet era
Stayed 1 night in Jun 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast, the is very clean, you can catch the bus to airport just around the corner. You can walk to main attractions in 10 min. very good location, even to the market is another 5 min. i would recommend
Stayed 1 night in May 2019

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run away Fast and book elsewhere

Don't book, staff will try and charge you extra fees, the hot breakfast is very cold, you need to queue for tea or coffee as they use a coffee machine which is far too small, 10 mins wait just for coffee. You need to be let in and out of the hotel by the security card as they will not give you a key to the main hotel door which is kept locked 24/7. Sometimes you need to wait as the guard is not around.
Stayed 2 nights in Apr 2019

6/10 Okay

Anne

Liked: Cleanliness, staff & service, room comfort
The room was clean, but shower should be renovated.
Stayed 3 nights in Dec 2018