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Wingate by Wyndham Richmond Short Pump

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Exterior
Fitness facility
Pillowtop beds, in-room safe, desk, laptop workspace
Indoor pool, open 6 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    16 min walk
  • Sheltering Arms Institute
    3 min drive
  • Historic Tuckahoe
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (2679)
The price is $115
per night
$133 total
includes taxes & fees
Dec 11 - Dec 12
Drury Plaza Hotel Richmond

About this property

Wingate by Wyndham Richmond Short Pump

Hotel in Short Pump
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wingate by Wyndham Richmond Short Pump features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Wingate by Wyndham Richmond Short Pump is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1002 out of 1890 reviews" "
Rating 8 - Good. 496 out of 1890 reviews" "
Rating 6 - Okay. 218 out of 1890 reviews" "
Rating 4 - Poor. 102 out of 1890 reviews" "
Rating 2 - Terrible. 72 out of 1890 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Quiet & Safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, had a great time and was close to many different shops and restaurants! Highly recommend!
Stayed 9 nights in Aug 2024

10/10 Excellent

Guru

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the remodeling in some areas, everything else was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Naytza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Holly

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Didn’t start out on the right foot. I ordered and paid for a 1 bedroom suite with 2 queen beds in the bedroom and the sofa bed in the living area. When I was checking in, the lady at the counter tried to tell me it was a room with 1 king bed. She was argumentative about it so I showed her my confirmation. She then told me that they did not have any rooms available that I ordered. I told her that was a problem since we need to sleep 4. She “scrounged up” a king suite for us. I was frustrated that it got to that point. My reservation clearly stated what I ordered. The room itself was ok. The building is going through a remodel so there was dust everywhere (which is to be expected). Breakfast was not good. Eggs were cold and the other options were minimal.
Stayed 1 night in Aug 2024

6/10 Okay

JIN

Stayed 1 night in Aug 2024

2/10 Terrible

rosemary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Stayed 2 nights in Aug 2024

6/10 Okay

Scotty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Francois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the setup of the room, the view, the staff service, the excellent cleaning crew for housekeeping, and front desk, accessibility to several attractions, restaurants, touristic locations, and to the university close by. I did not like the parking situation, when there are events at the pier, such events use the little parking this hotel uses, and leave the guests stranded for half the day, late into 11:30pm. This was a big concern.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays ever
The hotel was really nice. It's in a really area. The rooms are super clean and comfy. We never made it to breakfast which looked nice when we walked by. Only issues we had was the toilet is so low to the floor. And the pool was cloudy. It was nice and warm and you definitely smelt the chlorine. Overall, we'll stay here everything we come back.
Stayed 2 nights in Aug 2024

6/10 Okay

Drew, Charlottesville

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property currently under renovation - the underground garage and some areas within the hotel were covered in drywall dust. Ice machine broken on some floors and others did not have working vending machines.
Stayed 1 night in Aug 2024

6/10 Okay

Karina

Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Pump stay
Comfortable stay with plenty of offerings around the property
Stayed 1 night in Aug 2024

8/10 Good

sean

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like how convient it was to walk to the surrounding food and shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Linda, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Coffee Tea service all day. Delicious breakfast bar Pool Upgraded rooms
Stayed 3 nights in Aug 2024

2/10 Terrible

Caroline

Disliked: Staff & service
Inflexible and Greedy
I stayed here 2x (July 25-26 and Aug 8-9) as my family is making a cross country move and this is the halfway point. The 2nd time, I booked the wrong dates, which was my fault, so when I arrived I paid for a new booking. I still had the reservation for the wrong date, so I tried to change the date to when we would be coming down to close on our old house (Aug 27-28). I did book 3rd party, but I called both the hotel and the 3rd party to try to change the dates. 3rd party spoke to someone named Quay who said they changed the dates with no additional charge. I called the property the next day and they were unaware of the change. 3rd party site reached out on my behalf and they refuse to make the change without additional payment. They also refuse to refund me, even though I stayed twice and made payment for my mistake already.
Stayed 1 night in Jul 2024

8/10 Good

Michael, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional.
Stayed 2 nights in Aug 2024

6/10 Okay

Adriana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff were ok super serious. I asked to switched my room for 2 queens and she laughed and said...impossible! The machine for the keys didn't work, breakfast was ok, same thing every day. Room were clean but some mold in the tub. Room attendant was super nice and sweet. Construction noise from 9 to 5pm, not pleasant!
Stayed 3 nights in Aug 2024