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Tru by Hilton Ashland

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Ashland

Exterior
Lobby
Business center
Pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1005)
$160 nightly
The price is $160 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1130 out of 1693 reviews
Rating 8 - Good. 299 out of 1693 reviews
Rating 6 - Okay. 144 out of 1693 reviews
Rating 4 - Poor. 57 out of 1693 reviews
Rating 2 - Terrible. 63 out of 1693 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very nice hotel. Comfortable and very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was excellent, my reservation was all screwed up and the young lady was very polite and worked with Expedia to resolve
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa-Kim

Stayed 1 night in Feb 2025

10/10 Excellent

James, Riverside

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at TRU properties many times and this location did not disappoint. Clean, comfortable room. Lots of updates. Lobby inviting. However, the pet fee advertised on EXPEDIA was $50. Followed by a full paragraph explaining the breakdown. We were charged $75. With a very loose explanation of why. This is unacceptable. They should be governed by published agreements advertised in print online. We were shocked and disappointed. We’ll think twice about staying at TRU or trusting information from Expedia is accurate.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Small but perfect room. Good breakfast! Will seek out Tru again.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Many amenities. Located where I95 can be heard inside the room. The other side of the hotel has a truck stop with over 100 running trucks. Excellent breakfast. Easy access to Richmond.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Great Price

Great hotel. Very clean. Basic room but that is all that is needed. Love the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay.

My stay was clean, quiet, and provided easy to access I95.
Stayed 1 night in Feb 2025

8/10 Good

Chad

Stayed 1 night in Feb 2025

8/10 Good

Doug

Stayed 1 night in Feb 2025

10/10 Excellent

Omeima

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people are amazing very pleasant hospitable and helpful. The property has a decent breakfast and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the quality and smell of the soap in the rooms. The TVs had a welcome message for me.
Stayed 1 night in Feb 2025

8/10 Good

Tina

Stayed 1 night in Jan 2025

2/10 Terrible

Susan

Traveled with partner
Disliked: Amenities
This is Clearly Not a 9 star hotel!!! The blinds didnt work in the room..there was NO WATER PRESSURE OR HOT WATER!!! THE people above us sounded like they were coming thru the ceiling!! My toilet was Dirty when i walked into the room.
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It can be a little confusing to get to the property as the road isnt well marked especially when arriving at night. One of the elevators was out of order and the working one was incredibly slow. Having to pay for wifi access is just insulting. Travelers need to rest and recharge so tacking on a charge for such a basic piece of modern life is low class.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Feb 2025

6/10 Okay

Summers

Liked: Staff & service
good for a a day
Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Traveled with family
Rooms needed sweeping, first room had heat issues but staff promptly moved us to a room that had heat
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convient EV charging
Stayed 1 night in Feb 2025