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Tru by Hilton Ashland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    20 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel Richmond North - Ashland, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (732)
The price is $91
per night
$106 total
includes taxes & fees
Dec 11 - Dec 12
avid hotel Richmond North - Ashland, an IHG Hotel

About this property

Tru by Hilton Ashland

Ashland hotel with free self parking
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 933 out of 1390 reviews" "
Rating 8 - Good. 257 out of 1390 reviews" "
Rating 6 - Okay. 106 out of 1390 reviews" "
Rating 4 - Poor. 45 out of 1390 reviews" "
Rating 2 - Terrible. 49 out of 1390 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff are extremely helpful!
Stayed 1 night in Aug 2024

6/10 Okay

Pat

Liked: Cleanliness, property conditions & facilities, room comfort
All was fine.
Stayed 1 night in Aug 2024

8/10 Good

Gail

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Randolph

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the Tru brand by Hilton. Everything was terrific. The only downfall is this property is right beside a truck rest stop..
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, customer service person was excellent. Only downside was that you could here a lot room not very sound proof.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Problem with the air conditioner but they put us in a different room right away.
Stayed 1 night in Aug 2024

10/10 Excellent

Keanan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer support
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Adam

Liked: Cleanliness
Disliked: Staff & service
I had reservations for 2 nights. When I came back on the second night, the bed had been stripped, and the things that I had left in the room were gone. I went to front desk ( about 10:30 st night), they handed me sheets to make my bed. They found my belongings, except for my high speed charger. Apparently, the housekeeper took it home with him.
Stayed 3 nights in Aug 2024

10/10 Excellent

alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was great friendly staff very clean nice little amenities perfect for what we needed to be close to an amusement park
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dreama

Disliked: Amenities
Our room looked like someone had a fight in there.things ripped off the walls and holes n the walls. The floor was filthy. We reported the issues and nothing was done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and location for kings dominion an d Busch gardens
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great stay clean and new
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kylii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Facility was brand new. Shower was great! Bed was hard. Pillows werent great.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new build, clean rooms, friendly staff and a lot of amenities! My mom and I loved the 24 hour coffee bar, they have a water station with free water, game room and free breakfast. I really enjoyed my quick overnight stay. 10/10 highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! My son left his wallet after a stay It was found and shipped to us expediently with all the money still present!
Stayed 2 nights in Aug 2024

10/10 Excellent

Angelina

Excellent service very gracious and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Ilya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024