Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Business center
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1106 out of 1650 reviews
Rating 8 - Good. 287 out of 1650 reviews
Rating 6 - Okay. 139 out of 1650 reviews
Rating 4 - Poor. 58 out of 1650 reviews
Rating 2 - Terrible. 60 out of 1650 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Javod

Liked: Cleanliness, staff & service, property conditions & facilities
Love hotel nice and clean just keep it up
Stayed 1 night in Feb 2025

10/10 Excellent

Alvin C

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Caty

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please teach other hotels how to be as pet friendly as you are! True is the only hotel chain that has beds where cats can’t hide inside the box springs or weird paneling they put under the beds. I have had to pull my cat out of four or five box springs from other hotels and now she is having an allergic reaction to all of the filth under there. I wish they would design beds the way Tru does. Please open hotels in more cities!
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Madonna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice. The location could be better as it’s in the back of a gas station in a darker area.
Stayed 1 night in Feb 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing at check friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely! Staff was friendly, hotel and room were clean!
Stayed 1 night in Jan 2025

6/10 Okay

Jacobi

Traveled with partner
Liked: Cleanliness
!
Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very friendly. Only issues were the tv didn’t work, some live channels which weren’t very good. It had apps on it but was not connected to the internet. I would skip the free breakfast. Obviously they tried to make it nice but the eggs were powdered and the plastic ware was very flimsy.
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for us to stay a night on the road.
Stayed 1 night in Jan 2025

10/10 Excellent

catherine, WESTMINSTER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff, nice amenities!
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2025

8/10 Good

Brandy

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, san jose

Stayed 3 nights in Jan 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
Hotel was nice & the area we were in was clean but the lady at the welcome desk when we arrived was not wearing a bra and in sweatpants. She did not look professional at all although she was very nice. The pillows were terrible and there were not proper curtains on the windows. The truck stop next door lit up our room the entire night and that caused the 3 of us to not sleep well before our 14 hour drive home today.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had such an easy and pleasant check in. Breakfast was surprisingly good. The bed was comfy! No complaints.
Stayed 1 night in Jan 2025

6/10 Okay

Christy

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tru by Hilton Is my top choice when traveling, thanks to All the staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. All staff were very nice. Only issue was there wasn’t any hot water in the shower.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Stayed 2 nights in Jan 2025

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only negative blinds didn’t work and we could have had a few more towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Doris, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Jan 2025