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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Lobby
Lobby
Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Free WiFi
$113
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1196 out of 1848 reviews
Rating 8 - Good. 340 out of 1848 reviews
Rating 6 - Okay. 169 out of 1848 reviews
Rating 4 - Poor. 69 out of 1848 reviews
Rating 2 - Terrible. 74 out of 1848 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SUE, HONEOYE FALLS

Clean, friendly, barebones!!
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

8/10 Good

Debora

Prefer having coffee and ice bucket in room. Would like yogurt and granola options at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great as usual. The staff are super friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Malgorzata, Edmonton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy heating/cooling system, very loud fan was running constantly; I was not able to shut it down. Asked for another room and the same problem.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was politie, room and.hotel was clean and comfy and breakfast was decent
Stayed 1 night in May 2025

8/10 Good

Jowie

Stayed 2 nights in May 2025

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness, room comfort

DISASTER IN 517

I wasn't happy, no blackout curtain, AC wasn't working. The room stayed at 76 degrees. My son slept on the floor for coolness. Room 517 should be repaired before any other guest checks in there. I should receive some type of retribution for this awful night.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

New, modern hotel. Very clean. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Luz, Hartsville

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean rooms
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover to NJ

Friendly staff! Lovely lobby with amenities and breakfast. Quiet halls, comfy bed and great room. The lighting in the bathroom is really dim and you don’t get many towels but overall it was a great stay.
Stayed 1 night in May 2025

8/10 Good

Rina

Traveled with family
Liked: Staff & service, amenities
It was a nice place to stay, my biggest down side was the bathroom cleaning
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was extremely friendly. The property is really well kept. The room was very nice, and had all the essentials. I would definitely recommend staying here.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

10/10 Excellent

R Scott, Seattle

Stayed 1 night in May 2025

6/10 Okay

Suzann

Liked: Cleanliness, staff & service
We were there the weekend of May 16th with high 80 degree weather and the pool was not open yet. One elevator was broken for the first 24 hours and the second elevator was not working well. The temperature I the gym was kept at 75 degrees and the thermostat was locked. That is way too hot for a gym. Breakfast was good and room was clean/well maintained.
Stayed 3 nights in May 2025

8/10 Good

Kaury

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was awful
Stayed 1 night in Apr 2025

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
One of the two elevators was broken down while we were there. Also, the hotel was overbooked and we received a call asking if we would take a double queen room instead of the kind we booked. Not such a big deal, but not deserving of 5 stars either.
Stayed 1 night in May 2025