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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Welcome to our lobby, featuring a spacious reception area with a wooden counter, coffee dispensers, and a selection of snacks.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and dining space.
Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.
Relax in a spacious room with a large window offering a view of the surrounding green landscape. The room features a sofa, two chairs, a small table, and a desk with two computer monitors.
Welcome to tru by Hilton, featuring a sleek, contemporary design with a clean facade and inviting entrance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(95 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1012)
$103 nightly
The price is $103 total
includes taxes & fees
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About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1163 out of 1772 reviews
Rating 8 - Good. 321 out of 1772 reviews
Rating 6 - Okay. 156 out of 1772 reviews
Rating 4 - Poor. 64 out of 1772 reviews
Rating 2 - Terrible. 68 out of 1772 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room did not have a coffee maker or microwave. Some equipment for breakfast food was broken, the waffle maker and the yogurt machine. Room was very noisy from the traffic all night on Rt 95 Room was clean and nice. Staff very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice But Needs Improvement

The room is tight. Have to move the desk chair to sit in it to watch TV and then back again to sleep. No real place to put your luggage and open it. The luggage shelf is too narrow and sits underneath the TV cabinet so you can't open your luggage. Breakfaat on our last day was terrible. Seem there was only one person working and they had to cover the front desk. No coffee cups, egg and cheeze omelot was out and when more were brought out they ere ice cold. Had to microwave them to make them edible. Breakfast selection is very small. No donuts, limited amount of fruit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure and relief to check in after a somewhat harrowing drive from Savannah. The hotel is quiet, friendly, the front desk staff person is kind and relaxed. A bonus to have a little beverage and snack shop available, as well as a pool table! Very welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Susanne M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room!

Loved the huge room! Front desk people were very helpful and friendly! They recommended the restaurant we ended up going to and it was perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda Erin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

?????

Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Stayed 2 nights in Apr 2025

2/10 Terrible

Sean

Stayed 1 night in Apr 2025

8/10 Good

Rami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access room for mobile, Clean property, looks brand new and modern
Stayed 1 night in Apr 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Feb 2025

8/10 Good

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant 2 night stay. Room and bathroom were clean. Elevators were a bit slow moving and would have been nice to have a microwave in room but over all pleased with stay. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept and a good breakfast. No frills,, but great stay for overnight
Stayed 1 night in Mar 2025

6/10 Okay

Sherene

Traveled with family
Liked: Staff & service
Checked in late, was a long road trip. Stephan was awesome, understanding and warm and efficient. Made a long day end nicely. Thank you Stephan!
Stayed 1 night in Apr 2025

6/10 Okay

Ronnell

Liked: Cleanliness, property conditions & facilities

Not sure how to feel…

I’ve stayed here several times, one of my go to stays when I’m in the area for work or pleasure. This experience was different, had been a few other situations during past stays but this one let me know I need to consider other places. Was told I would hear from management but q day shy of a week at this point and we will just let things be.
Stayed 1 night in Apr 2025

8/10 Good

Linda, Liverpool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our television didn’t work. Could not adjust the thermostat. Fan kept running on high all night.
Stayed 1 night in Apr 2025

6/10 Okay

Felicia

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel, Sandy Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for water pressure. When taken shower, no water pressure for hot water cold showers.
Stayed 1 night in Apr 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Room had an issue with TV and hot water that couldn’t be fixed until second day. Apparently our room 124 is thought to be haunted by staff there according to front desk person. Need signs for do not disturb as well.
Stayed 2 nights in Apr 2025