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Springhill Suites by Marriott Richmond Northwest

2.5 star property

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Free daily buffet breakfast
Property amenity
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
$114
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott Richmond Northwest

Richmond hotel with free weekday breakfast
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 280 square feet (26 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Springhill Suites by Marriott Richmond Northwest is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1017 reviews
Rating 8 - Good. 215 out of 1017 reviews
Rating 6 - Okay. 93 out of 1017 reviews
Rating 4 - Poor. 49 out of 1017 reviews
Rating 2 - Terrible. 51 out of 1017 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had the best nights sleep here after traveling from Jacksonville all day. Would highly recommend this hotel to anyone
Stayed 1 night in May 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Amenities, property conditions & facilities
Exactly what we needed and very kind staff! Pool open late!
Stayed 1 night in May 2025

8/10 Good

Magdy

Stayed 1 night in May 2025

2/10 Terrible

Arthur

Stayed 2 nights in May 2025

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean and well maintained. Friendly staff and good parking.
Stayed 2 nights in May 2025

8/10 Good

Eunwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and let us check in a little early. We were very grateful for that because we were exhausted after taking an overnight flight.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

FELICIDAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay at the hotel. Staff/front desk are very nice and professional. Room was nice and clean. Breakfast was very good. Highly recommended hotel to stay!
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the overall experience with staff and property
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t unique but it was where I needed to be!
Stayed 1 night in May 2025

10/10 Excellent

gary, homer city

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I visit Richmond often and have stayed in many places. This was our second stay at
Stayed 1 night in May 2025

10/10 Excellent

Leabelle

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nina

Stayed 2 nights in Apr 2025

10/10 Excellent

Younes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, fully renovated. Staff is nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Gregory, Isle of Palms

Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Amenities
It was a wonderful experience and good customer service
Stayed 2 nights in May 2025

8/10 Good

Leander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Only thing is AC was not working good/not blowing out good air
Stayed 1 night in May 2025

8/10 Good

Afton

Stayed 2 nights in Apr 2025

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the landscaping and the overall green area of the grounds. The staff was very helpful and friendly. Our only complaint is the bathroom, and the issues are mostly our fault. We should have asked for a room with disability access. We are not "handicapped" technically, but elderly and have problems with getting up and down. So, toilet was too low with no bars to help, and tub was slippery. But.....we'll know what to request next time.
Stayed 3 nights in May 2025