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Sheraton Richmond Airport Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Richmond Airport Hotel

Exterior
Terrace/patio
Lobby sitting area
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • Air conditioning

Explore the area

Map
5501 Eubank Rd, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Dorey Park
    5 min drive
  • Broad Street
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    16 min walk

Room options

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 Queen Bed

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed | Living area | 40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott Richmond Airport

Pool
Free airport shuttle
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1055)
The price is $122
per night
$142 total
includes taxes & fees
Dec 11 - Dec 12
Courtyard by Marriott Richmond Airport

About this property

Sheraton Richmond Airport Hotel

Sandston hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
Sheraton Richmond Airport Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a garden. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

Sheraton Richmond Airport Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gate 55 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks Market Place - Onsite coffee shop. Open daily.

Languages

Arabic, English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 592 reviews" "
Rating 8 - Good. 92 out of 592 reviews" "
Rating 6 - Okay. 36 out of 592 reviews" "
Rating 4 - Poor. 30 out of 592 reviews" "
Rating 2 - Terrible. 43 out of 592 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

It was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! The staff were kind and personable. We were very well taken care of. Grateful for the very late night shuttle.
Stayed 1 night in Aug 2024

8/10 Good

Erika Garcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Thurman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is super convenient to the airport. I didn’t get to enjoy many of amenities as it was a quick trip. The people were friendly. And only suggestion I would make would be too have actual pool towels and upgrade the furniture. I do agree with some people that the snacks were way overpriced. Three dollars for a bottle of water is pretty excessive for anywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 1 night in Aug 2024

8/10 Good

Carl

Stayed 7 nights in Aug 2024

10/10 Excellent

Robert, Staunton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure if you are needing an early morning shuttle they put your name on their list. I told registration specifically at check in that we would be leaving at 3 am for a 5 am flight the next morning and would need the shuttle service. Then when we were ready to leave, we weren’t on their list on a clipboard they have behind the counter, which we didn’t even know about. So I caught some attitude at the front desk like it was my fault. But they sent one over straight away. So it wasn’t a big disruption to our stay and our driver was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 3 minutes from the rental car return, the restaurant has excellent food, there was plenty of available parking and the rooms are large, comfortable, and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View with a view
The stay was nice and service was great, View of the airport was good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Norma

Stayed 1 night in Aug 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was safe, quiet, convenient! Prices for some snacks were extremely expensive. Overall excellent service!
Stayed 1 night in Aug 2024

10/10 Excellent

Carol, lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight had been canceled and when I your hotel the young man was so nice and helpful. Shuttle was fast. Room was great.
Stayed 1 night in Aug 2024

2/10 Terrible

LISA MARIE, FPO

Disliked: Cleanliness, staff & service, amenities
I was erroneously charged a second time for the room then charged an additional $800 for no reason plus an additional $50 in the middle of the night. I had to make time in my morning after a terrible night’s sleep with a horribly loud room due to the AC and fridge to speak to the management to fix the billing charges. This place is convenient to the airport but not worth it for the lack of sleep or peace of mind.
Stayed 1 night in Jul 2024

10/10 Excellent

Kurshanna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

James, Maplewood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 5 stars but the airport shuttle was late (reserve early because it goes to several hotels in the area which can alter the schedule) and the water in the sink was lukewarm at best. Otherwise, this is a great, but high priced, hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn, DPO

Stayed 1 night in Aug 2024

8/10 Good

Rafael A

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stephani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service
Clean facility, food, bar and professional staff
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024