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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Basic Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Point of interest
Point of interest
Daily continental breakfast (USD 5 per person)

Reviews

5.4 out of 10

Popular amenities

  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
$53
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
23500 Welcome Way Dr, Ruther Glen, VA, 22546
  • Virginia Sports Complex
    ‪7 min drive‬
  • Kings Dominion
    ‪9 min drive‬
  • Mattaponi Springs Golf Club
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Business Suite, 1 King Bed, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Non Smoking

Basic Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Basic Suite, 2 Queen Beds, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Parking included
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About this property

Quality Inn & Suites

Ruther Glen hotel with free in-room WiFi
A snack bar/deli, a business center, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Quality Inn & Suites offers 136 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Ruther Glen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center. This Ruther Glen hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary self parking is available on site.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: USD 5 for adults and USD 2 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 2 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

City Studios Inn Ruther Glen
City Studios Inn
City Studios Ruther Glen
Motel 6 Ruther Glen VA Hotel
Quality Inn Ruther Glen
Quality Ruther Glen
Quality Inn & Suites Hotel
Quality Inn & Suites Ruther Glen
Quality Inn & Suites Hotel Ruther Glen

Quality Inn & Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 160 out of 945 reviews
Rating 8 - Good. 138 out of 945 reviews
Rating 6 - Okay. 148 out of 945 reviews
Rating 4 - Poor. 190 out of 945 reviews
Rating 2 - Terrible. 309 out of 945 reviews

5.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had no shower rod or shower curtain, there was a dead rodent on the carpet outside our doorway and the pool was out of commission with no access. Very severe false advertisement.
Stayed 1 night in Jun 2025

2/10 Terrible

Muhammad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely write reviews, but my experience at the Quality Inn in Ruther Glen was so appalling that I feel obligated to share. I had booked two rooms for two nights, but after one terrible night, we checked out early. First, we encountered rats in the room — not once, but twice. I was shocked to see them scurrying around. On top of that, the towels were filthy, and the floors were dirty. It was clear that the room had not been properly cleaned. The room had a lingering unpleasant odor that I could tolerate, but the staff was a whole other issue. When we asked to be moved to a different room due to the rat issue, we were told to come back later after check-out time to see available rooms. I did just that, only to find no one at the front desk. After ringing the bell, a woman came down from another motel room— presumably someone involved with the property. She was extremely rude and unprofessional. She claimed they had already given us keys to a new room, which was a complete lie, and then told us they couldn’t accommodate us. When I pressed further, she rudely told us to stop talking, shushed us with her finger, and coldly stated, “I’m going to check you out.” Out of respect to her as a woman, I didn’t escalate the situation and simply agreed to check out. This was by far the worst experience I’ve ever had at a hotel. I am extremely disappointed and will never stay here again. I do not recommend this hotel to anyone. Do yourself a favor and book elsewhere.
Stayed 2 nights in May 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Very broken down, mold and deterioration on the bottom floor rooms. Very gross would not recommend
Stayed 2 nights in May 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very rundown and bathroom and linen were dirty. Entire place smelled bad. We left without staying there and went to another hotel. Unf, we did not get a refund. The manager did sound ready to help but we didnt think another room wud be better because the smell ws all over.
Stayed 1 night in May 2025

2/10 Terrible

Carol

Disliked: Amenities
The customer service here was the worst. Check in was the worst the guy was rude he said he don’t care if you stay or go he ran off two customers he said his name was PETER PAN such a a$$ Just the worst customer service ever I will report him to a higher person he said he can’t be touch because it’s a private own business I would never stay here again and I would never recommend this hotel to anyone I never felt so disrespected Everything about this hotel was so bad
Stayed 1 night in May 2025

2/10 Terrible

alyssa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling was literally falling down in our one room, the other room had the cost rack hanging off the wall, the toilet lever was broken, there was exposed wires poorly hidden, holes in the walls from makeshift wiring, it smelled bad, the list is endless. I’ve never seen a hotel in such poor condition.
Stayed 1 night in May 2025

8/10 Good

jamshid

Liked: Staff & service, amenities
the management was really good.
Stayed 1 night in May 2025

4/10 Poor

Delphine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ines

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was horrible. It was very dirty and dusty, bed was old. I ended up taking a nap and continuing on with my trip.
Stayed 1 night in May 2025

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know. I couldnt make it there and couldn't get a refund.
Stayed 1 night in Apr 2025

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason I was booked a handicap room and when I arrived, they charged an additional $10 dollars and change to change it to a standard room. Room must have been the worst in the hotel. It was dirty, has foul odor and just not well maintained. If I wasn’t tired, I would have went elsewhere.
Stayed 1 night in May 2025

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty terrible. Cigarette smell everywhere, burns in the sheets, mystery stains everywhere, holes in the walls…the list could go on and on.
Tear in ceiling
Stain on comforter
Scary bathroom situation
Stayed 2 nights in Apr 2025

2/10 Terrible

Lawrence, Somerdale

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very outdated and poorly maintianed
Stayed 1 night in Apr 2025

2/10 Terrible

Lucy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom ceiling was falling, bathtub stained yellow, someone was at my door because the same room was given to them. I don’t think the place is up to be running; too many handyman issues over all and very dirty. The attendant tried to give us another room but it was in worse than my original one. I did not sleep that night!
Stayed 1 night in Apr 2025

2/10 Terrible

Davor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They convinced us that we booked the wheelchair accessible room and not being handicapped we were not allowed to take it. We we moved to another room and charged $20 extra.
Stayed 1 night in Apr 2025

4/10 Poor

Jonathan

Stayed 1 night in Apr 2025

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Veaceslav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rodney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First was friendly! Check in was easy! Everythingthing was great intill we walked into the bathroom. Our children noticed the bathroom was absolutely disgraceful. We noticed that the room wasn’t swept, as there was dirt all over the floor. The bathtub was disgusting. Seemed to have a yellow film all over the bottem of the tub. Bathroom floor was not swept either! The toilet was dirty as well. We where also lied to about an indoor pool to arrive from out of state to there being only a dirty out door pool!
Stayed 3 nights in Mar 2025

4/10 Poor

Roy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was junk around the side entrance door, The sink in our room drizzled water, it took just over a minute to fill the cups provided. Breakfast was a total failure, juices so watered down as to have no flavor, nothing was set up or ready at scheduled time. We wound up going elsewhere for breakfast. It was sad.
Stayed 1 night in Mar 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go there

Not so good, very noisy, Bathroom not clean Will not recommand this Hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Brannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont like this hotel and will never book again. They had food and ashes on the floors this place is disgusting
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Pocono Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Peter was an excellent host and very caring. He made the hotel special
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tub was dirty, the carpet was dirty, and the walls had stains on them. I would not recommend this property.
Stayed 3 nights in Mar 2025