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Quality Inn and Conference Center

2.5 star property

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
BBQ/picnic area
Lobby
Property amenity
Indoor pool, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Earlham College
    ‪8 min drive‬
  • Indiana University East
    ‪11 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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The price is $89
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$100 total
includes taxes & fees
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About this property

Quality Inn and Conference Center

Richmond hotel with 1 indoor pools, connected to the convention center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn and Conference Center features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 4740 square feet (440 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Quality Inn and Conference Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Julius

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it's purpose! Was disappointed the pool was closed for remodel; it should have been stated on the website
Stayed 1 night in Sep 2024

10/10 Excellent

Eliazar

Stayed 1 night in Nov 2024

10/10 Excellent

Wanda

Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Eighty Four

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to entrance from parking was difficult in snow.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Oct 2024

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very lacking. Coffee in the breakfast area was bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Adelina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bare minimum hotel
Pool, workout room and pool table are not in service as advertised. Rooms were clean but the rest of the hotel was ruff. Multi colored paint patched hallway. Elevator dirty. Breakfast was a waffle maker… a dry cereal.. and white bread wrapped in plastic wrap. If you just need a place to sleep it is fine… not a family getaway type place… i have paid less for more.
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Stayed 2 nights in Oct 2024

10/10 Excellent

Orlando

Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying our room was mostly clean. I have no qualms about the room. The property itself was dated and not so clean looking. When we first checked in I needed to use the bathroom and I was told to go down to the basement to use that bathroom. It was scary and dirty down there. The door to the stairs was locked so I had to use the elevator to go back up. Had there been a problem I would have been stuck down there. The free breakfast was meh… nothing to write home about. All amenities were closed for maintenance - pool, exercise room, pool table and restaurant. I could understand one being closed but all? It worked ok for the two nights we were there but I would not recommend or return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Estefania

Stayed 2 nights in Sep 2024

4/10 Poor

Hugh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t expect much and you may not be disappointed. The place is nearly a tear down. The furniture upholstery had holes in it. The security door lock was poorly installed after the prior one evidently was ripped out, leaving exposed and unrepaired screw holes. The toilet barely flushes due to minimal water flow. Dirt cheap toiletries. Can’t imagine how this ever could have been a “Conference Center”. Pretty grim. 😳 There isn’t much offered for the “free breakfast”. Two tired looking apples were the only fruit on offer. No hot breakfast items other than the waffle maker. As I was checking out at 9:35, I asked the only employee anywhere to be seen (she doubled as front desk and breakfast provisioner) if I could have a little milk for my coffee. She was quite rude and said “no, breakfast ended at 9:30” (five minutes ago). No effort whatsoever to accommodate this very minor request. No apology. So no milk for my coffee today. Single pane glass windows which offer very little thermal insulation. The windows were coated from top to bottom with heavy condensation on the inside in the morning. One positive thing — the room had a decent sized mini fridge.
Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
First the pool closed...then the desk people were not pleasant. The hotel is not for disabled people. Parking is down hill of the front desk. Walking up the hill is extremely difficult. A wheelchair would not be possible. Breakfast was just waffles or hard boiled cold eggs. Very unpleasant stay. Will not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eliazar

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
People at front desk humble
Stayed 1 night in Oct 2024

8/10 Good

M

Stayed 2 nights in Oct 2024

8/10 Good

Glen R

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ednei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
Yhe bed was very comfortable. The Continental breakfast was paltry with not much variety. The curtain was broken in a couple spots. Staff was friendly. There were tiles missing in the bathroom
Stayed 3 nights in Oct 2024

6/10 Okay

Ann

Liked: Staff & service
Walls were very thin. I could hear the person in the next room snoring.
Stayed 4 nights in Oct 2024