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Hyatt Place Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Place Richmond/Chester

Seasonal outdoor pool
Restaurant
Down comforters, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪6 min drive‬
  • Southpark Mall
    ‪13 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds (High Floor)

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Fairfield Inn By Marriott Richmond Chester

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (740)
The price is $103
per night
$121 total
includes taxes & fees
Apr 16 - Apr 17
Fairfield Inn By Marriott Richmond Chester

About this property

Hyatt Place Richmond/Chester

3-star Chester hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Chester features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2164 square feet (201 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hyatt Place Richmond/Chester is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1036 reviews
Rating 8 - Good. 301 out of 1036 reviews
Rating 6 - Okay. 115 out of 1036 reviews
Rating 4 - Poor. 62 out of 1036 reviews
Rating 2 - Terrible. 45 out of 1036 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Terry

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Could be nice after construction ends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Bert

Traveled with partner
Liked: Property conditions & facilities
Very nice help by check in Nice quiet place. Great breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Jane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under construction and is FAR BELOW Hyatt standards. This hotel should be closed while under construction. Website description is completely false. The room is good size-very old and outdated. Carpets are gross, stained/dirty and completely worn out. Bathroom is awful. Bathroom is so small you can’t sit on the toilet and close the door. Toilet was clogged when we arrived. Manager came up to unclog. Shocked the on duty manager checks you in, cooks your food, makes your drinks and came up and unclogged our tiolet. If you have a pet, request not to be put near the elevator. Every time someone got off the elevator our dog barked because the door to our room had a large gap at the bottom. Skip this hotel!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. The staff was so knowledgeable, accommodating and friendly. Especially Karen. I saw her each morning and she was always warm and greeted us with enthusiasm. Breakfast was hot aplenty and area clean and well maintained throughout the meal and stay. Hats off to all at this location. Happy Holidays!
Stayed 7 nights in Dec 2024

10/10 Excellent

LaKeisha, South Chesterfield

Stayed 1 night in Dec 2024

10/10 Excellent

Diala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great
Stayed 3 nights in Dec 2024

8/10 Good

Terry

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Shawanda

Stayed 1 night in Dec 2024

8/10 Good

OLGA

Stayed 1 night in Nov 2024

8/10 Good

Phyllis

Stayed 1 night in Nov 2024

10/10 Excellent

Chastity

Stayed 1 night in Dec 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and they are in the process of renovating it to update and make it even better!
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service
The
The hotel rooms really need to be updated, fortunately they are remodeling now. The hotel lobby is very nice, but the rooms and the elevators need that remodeling done. The staff was very nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just like I remembered years ago when I was on travel. I love the upgrades they have done to the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaesean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of the room
Stayed 3 nights in Nov 2024

8/10 Good

Rushil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lobby area is very nice but once you get off the elevator to your room the carpet is very dirty , the halls are not very well lit and hopefully you enjoy the smell of weed because it reeks of weed . Will not be returning. The only nice thing is the staff who work there.
Stayed 1 night in Nov 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
It good we enjoyed our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms bed was super comfortable. Great staff easy check in.!
Stayed 2 nights in Nov 2024

10/10 Excellent

angela, Chester

Stayed 1 night in Nov 2024