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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Snack bar
Lobby lounge
Meeting facility
Seasonal outdoor pool
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
$120
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.0 out of 10
Very good
(9 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(72 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(79 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Arboretum features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 744 square feet (69 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and express check-in. Onsite parking is available (surcharge).

Hyatt Place Richmond/Arboretum is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1013 reviews
Rating 8 - Good. 254 out of 1013 reviews
Rating 6 - Okay. 162 out of 1013 reviews
Rating 4 - Poor. 78 out of 1013 reviews
Rating 2 - Terrible. 77 out of 1013 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

TERRY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was easy to find and attractive. The bed was comfortable. Treadmill in exercise room adequate. Breakfast was predicable.
Stayed 4 nights in Jun 2025

6/10 Okay

Alexia

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer, District Heights

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy, comfy, quiet.
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Stayed 2 nights in Jun 2025

8/10 Good

Jingping

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to switch room due to the first being too small. The staff was very accommodating and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Janet

Traveled with family
Disliked: Cleanliness
Carpets feel dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms, quiet outside
Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property location. The staff was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

kristen

Stayed 3 nights in Jun 2025

2/10 Terrible

Amine

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Cleaness was an issue Beds and carpet had stains Also they wait till cancellation window is up then they send you an email about $9 packing fee per day, I really find it as pure greed as I’m already paying for my room stay
Stayed 1 night in Jun 2025

10/10 Excellent

Niyokwizigira

Stayed 2 nights in Jun 2025

10/10 Excellent

Xavier

Liked: Amenities
The staff is incredibly friendly and accommodating. I will definitely stay here the next time i am in Middlothian.
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Howard W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location on the weekend for a restful stay.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
This Hyatt is nice overall. I think that it is a very traveled hotel and the staff is a low ratio to the amount of guests this hotel accommodates. It is also misleading about the bar and restaurant. There is no restaurant here. You can get a very very small selection of food items. They do have a bar area where you can get wine and beer. But it is really nothing more than a typical market in most hotels. That felt a little disappointing so I just wanna help people realize that with my review.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, high-end furnishings
Stayed 1 night in Jun 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful grounds and building, great staff.
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Was nickel and dimed for $9 to self park my car in a mostly empty parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was engaging and kind. Bed was very comfortable. Room was clean, quiet and relaxing. I was up on the 6th floor, high above the trees! Breakfast was great. I will stay again. My only complaint is that the shower gel liquid soap was empty but I’m sure it’s full by now.
Stayed 1 night in Jun 2025

10/10 Excellent

elmer

Stayed 2 nights in May 2025

10/10 Excellent

Ronnell

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was clean and peaceful. I missed the breakfast but I heard it was delicious so maybe next time. But overall, great hospitality!!
Stayed 1 night in Jun 2025

6/10 Okay

Tomeka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was alright
Stayed 2 nights in Jun 2025

8/10 Good

Song

Stayed 1 night in Jun 2025