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Hyatt Place Richmond/Arboretum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Lobby
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    4 min drive
  • Chesterfield Towne Center
    5 min drive
  • Chippenham Hospital
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1299)
The price is $88
per night
$105 total
includes taxes & fees
Dec 11 - Dec 12
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Arboretum features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 744 square feet (69 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and express check-in. Onsite parking is available (surcharge).

Hyatt Place Richmond/Arboretum is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1090 reviews" "
Rating 8 - Good. 274 out of 1090 reviews" "
Rating 6 - Okay. 164 out of 1090 reviews" "
Rating 4 - Poor. 78 out of 1090 reviews" "
Rating 2 - Terrible. 75 out of 1090 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Way better choices in the area, pass this one up.
Overall, it's dated, in need of some maintenance (water stains on the ceiling, tired furniture, microscopic bathroom, no complimentary toiletries, fairly spartan breakfast provided. Wouldn't stay there again. last but not least, you have to pay for parking?? They don't mention that until AFTER you've booked a room!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ahmed

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Clean, the shampoo and body wash were empty
Stayed 1 night in Aug 2024

6/10 Okay

Kerri

Traveled with family
Liked: Cleanliness
Our room was walked into twice by staff without anyone knocking. They claimed both times our room was marked as unoccupied. We have 3 children with us. Very unsafe. Also, the breakfast had limited selections compared to the pictures shown. Paying for parking on the hotel's property is also ridiculous.
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking Joke/Price gauge
They charge for parking ! not cool !
Stayed 2 nights in Aug 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing worth staying here. Room was dirty. NO resturant. NO bar. Worn out. Pay to park yourself in an open parking lot woth no security. EXPENSIVE. What a waste of money. Will stay next door at the Extended Stay for ALLOT less money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mélanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

sukhjit

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

New housekeeping policy for cleaning every other day needs to be more prominent and verbal at check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Friendly staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Paying for parking a night on top of $160ish a room is absurd. Rooms are decent and clean. Hallways get super loud at night like a party is going on.
Stayed 3 nights in Jul 2024

8/10 Good

James, Parrish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
There was an additional fee to park in the parking lot that I was not aware of - this is not acceptable. Second there was very limited food and drinks and no afternoon staff to serve drinks or prepare food as was customary at Hyatt Places.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Dirty
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Awful stay - would not recommend
Took front desk almost an hour to check us in/give us a room key. They put us in a room on the first floor that was in the service corridor so it was noisy all day and much of the night. Bathroom was so small you could hardly shut the door while you were standing on the inside of it. Also, checkout was listed as 12 noon but the house cleaners were beating on the door at 9 am.
Stayed 1 night in Jul 2024

8/10 Good

Shania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue with the property was the parking situation. You have to pay for parking which is fine but they make you pay in 24hr increments meaning if you stay for 2 night you have to pay for 48hrs. Check out is at 12noon so the second day of parking you’re only able to utilize the parking until 12noon but you’ve already paid for the full 24hrs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben

Stayed 3 nights in Jul 2024

10/10 Excellent

Vuochnea

Traveled with family
Highly recommended
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Desk folks were very friendly and liked the size of the room. The practice is to only clean the room every other day. Didnt like that. Trash accumulated, only enough coffee for 1 day and if you asked for more you had to wait for it 2 days until they cleaned your room. Breakfast could be improved. Pool tiles needed cleaning. The big bottles of shampoo, body wash, etc need to be checked more frequently and changed. Ours were empty.
Stayed 4 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Twana

Liked: Cleanliness, staff & service, room comfort
Ok stay
The parking cost was outrageous and the rooms could use some updating
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Traveled with family
Liked: Property conditions & facilities, room comfort
I saw the same room on another site for $20 less a night. The so called free breakfast leaves a lot to be desired. The dining area was cluttered with food and debris. The room we stayed in was acceptable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chip

Stayed 2 nights in Jul 2024