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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Lobby lounge
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Johnston-Willis Hospital
    ‪5 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

7.8 out of 10
Good
(8 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(64 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(73 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1382)
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The price is $156 total
includes taxes & fees
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About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Arboretum features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 744 square feet (69 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and express check-in. Onsite parking is available (surcharge).

Hyatt Place Richmond/Arboretum is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Channon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
For the price they really cut back on upgrades. Fresh bathroom but old couches was interesting to say the least.
Stayed 1 night in Mar 2025

2/10 Terrible

Anwar

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Went to my room and I found a dirty soap with hair in my room. When I asked to get more towels, I was told to come to the front desk to receive the towels. The receptionist was on her phone not caring for anything around her. Service was terrible. I will not recommend this hotel to anyone. Also was unfortunately surprised to find I had to pay to park, unprofessional .
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

6/10 Okay

Kristine

Traveled with family
Smelled musty, ice machine in hallway was super Noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

A disappointing stay at the Hyatt Place Richmond.

It is unfortunate that I can not give a very good review of Hyatt Place Richmond/ Arboretum. From the front sliding door that squeals as it opens and closes, to the ugs that appear as if it been far to long since it's last shampoo. At first my room 504 appeared clean until I spent more time there with the lights on and then I started to noticed what was and wasn't cleaned or dusted. The switch on the bedside light did not work. So I had to unplug it. The pressure of the shower was non-existant. In other words, if you don’t stand directly under the shower head, you woukd not get wet. I was there for four night and no one ever came into my room to make tge bed, change the sheets or empty the trash. As building policy posted in the elevator. Now for the breafast. Nope, don't do it. The sausage, and eggs are very well over cooked. You're better off eating somewhere else, as I did.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Business traveler, Traveled with family
Liked: Property conditions & facilities
Staff very accommodating, pleasant. Good selection for breakfast. Very quiet at night. The only complaint is the heat/air if you adjusted temperature even by 1 • it was either too cold or too warm
Stayed 4 nights in Mar 2025

8/10 Good

Bonita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was good, paying for parking was not Okay!
Stayed 3 nights in Mar 2025

8/10 Good

Lauren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Paying $9 for parking and $10 to have a microwave makes this hotel a less valuable choice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
First class.
Stayed 1 night in Mar 2025

10/10 Excellent

Leya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel a few times for swim meets. The staff is very friendly and polite. The rooms are clean and nice. The only suggestion I have is the morning breakfast. Maybe have two people help in the morning. That's a lot for one person.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

shaunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter weather stay

Not a bad trip. Only weird issue I experienced was paying for on property parking per night per vehicle. $9 is quite a bit per vehicle per night when you are staying multiple nights. Bed covering has hair but nothing I couldn’t swipe off and away. Breakfast was just ok. I wasn’t hungry. Staff was nice and kind. Building was big.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aislyn

Stayed 1 night in Feb 2025

10/10 Excellent

Aislyn

Liked: Amenities
Awesome place, awesome staff!
Stayed 1 night in Feb 2025

2/10 Terrible

JJ

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not fun

Was absolutely terrible. Took me 40 minutes to check In because of my name on the booking. It was a simple fix but it was demeaning. Had to threaten to call the police because I thought I was being profiled.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Marina

Traveled with family
Liked: Staff & service
The breakfast was excellent. I had an issue with flooding in my room due to rain, but was immediately offer another, which was good, but an inconvenience for me since we were checking out the next morning. The front desk was very helpful and assisted me with all my concerns during check out.
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Jarod

Stayed 2 nights in Feb 2025

8/10 Good

Shevis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious. However, the AC unit itself kept running even though we changed the thermostat. We asked for maintenance,but the never came.
Stayed 2 nights in Feb 2025

8/10 Good

Sanae

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025