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Holiday Inn Express Richmond by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Richmond by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6000 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Indiana University East
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (442)
The price is $139
per night
$158 total
includes taxes & fees
Mar 29 - Mar 30
Comfort Suites

About this property

Holiday Inn Express Richmond by IHG

3-star Richmond hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Richmond by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Richmond by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Express Richmond by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express Richmond by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 712 reviews
Rating 8 - Good. 207 out of 712 reviews
Rating 6 - Okay. 98 out of 712 reviews
Rating 4 - Poor. 34 out of 712 reviews
Rating 2 - Terrible. 31 out of 712 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, recently renovated. Average for a HI express. Unfortunately part of our booking was because it said it had a restaurant and bar. However, when we arrived that was no longer the case. Interstate is next to the hotel and gets noisy. Nice staff, decent pool for kids, clean rooms.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shane

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our second time to stay at the Richmond, IN location. It was very clean; the bed was very comfortable; the bathroom was spotless and a nice size. I would have given the highest rating but on the morning we left there was no hot water. It was a cold morning and we really could have benefitted from hot water.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the cleanliness, super comfortable bed and easy checkin.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms great staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheri

Stayed 1 night in Nov 2024

6/10 Okay

John

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon, Palm Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like being at home. Everyone treated us like family. The new renovations are superb.
Stayed 4 nights in Oct 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent traveler hotel
The desk attendant was friendly and courteous. The room was clean, roomy and comfortable with a spacious bathroom and shower. Breakfast was terrific! The only downside is the location next to an interstate highway, but car travel is why we and most other guests were there for the night.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
The heater fan made a weird sound every time it went off
Stayed 1 night in Oct 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Hotel looked new. Very clean and new.
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Hotel Stay
Nice stop. Excellent staff and good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Home away from Home
Always enjoy Holiday Inn Express and the breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the check-in staff awhile to register me, probably due to 3rd party reservation glitch. This was by far the best Holiday Inn Express I have had occasion to use. Felt like I was in at least a 3 star hotel - the property must be on the new side. Did not sample food for breakfast but did have coffee (OK) and some ice water to go. I would certainly patronize this property again.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Quornelleus

Stayed 4 nights in Aug 2024

10/10 Excellent

Peyton

Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park with trailer. Clean, modern room, comfortable bed, decent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

4/10 Poor

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
BOOKED 3 ROOMS ONLY BECAUSE THEY SHOWED A BAR AND RESTAURANT INSIDE THE HOTEL. ARRIVED AND WAS TOLD THEY'D BEEN REMOVED MONTHS BACK. VERY DISSAPOINTED.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Aug 2024