Holiday Inn Express Richmond - Midtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond - Midtown, an IHG Hotel

Exterior
Interior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Shops at Willow Lawn
    11 min walk
  • Carytown
    4 min drive
  • Science Museum of Virginia
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room (Bed type assigned at check in)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Richmond - Midtown, an IHG Hotel

3.5-star Richmond hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Holiday Inn Express Richmond - Midtown, an IHG Hotel offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Richmond - Midtown, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite uncovered self parking is complimentary.

Holiday Inn Express Richmond - Midtown, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Holiday Inn Express Richmond - Midtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1113 reviews" "
Rating 8 - Good. 311 out of 1113 reviews" "
Rating 6 - Okay. 114 out of 1113 reviews" "
Rating 4 - Poor. 81 out of 1113 reviews" "
Rating 2 - Terrible. 72 out of 1113 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

karen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Elevator is broken, needs to switch up the breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Lisha

Business traveler
Liked: Cleanliness, staff & service
None
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Natural Bridge Station

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

Jackson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Arifeen

Liked: Cleanliness, staff & service
Great staff, good breakfast, good gaming area, nice room.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UR parents
We love using this hotel when we travel to see our child who us at Univerity of Richmond. Great staff, easy parking, close to so many great Richmond places.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had to retrieve the desk clerk from outside having a smoke to check in. The pool was dirty and green. I told the desk clerk but nothing was done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good business trip
Room was extremely clean, comfortable spacious for business amazing accommodations left-hand side of the bed was broken in and horribly uncomfortable. I had to sleep on opposing side of bed.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David, Richmomd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted by friendly person, check in was very quick. The common area is very nice with amenities for work or leisure. My room is great, very comfortable and bed and pillows are excellent.
Stayed 1 night in Aug 2024

2/10 Terrible

Dragi

Stayed 2 nights in Aug 2024

2/10 Terrible

Hyangmi

Stayed 1 night in Aug 2024

10/10 Excellent

Kimani, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, if you can afford a better hotel, you should avoid this one. Security was the major issue. Was not particularly clean nor comfortable either. For example, most people park in the rear. There is a main entrance in the rear as well. You can enter and not be seen by the front desk due to the organization of space. You also dont need to run your key to use the elevator so anybody could walk off the street and go directly to any floor unnoticed. I am almost certain people Came from the street for the free breakfast in the lobby as well as I saw them coming and. Going.
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth, Los Angeles

Liked: Staff & service
This place is a little shabby, I had to change rooms because the first room had an air conditioner that sounded like a Harley. Both rooms were not very clean, a little mold in the bathrooms. Staff were nice, bed was comfortable. Also not in a great neighborhood.
Stayed 1 night in Aug 2024

8/10 Good

Brad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super fast and easy. Breakfast was an impressive array.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Comfy beds !
Stayed 1 night in Aug 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nicely kept property. Surprisingly large lounge and the game room was a bonus.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024