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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Indulge in a diverse breakfast spread with scrambled eggs, biscuits, turkey sausage, and more.
Welcome to Holiday Inn Express, featuring a flat facade with a mix of brick and stucco, and a covered entrance.
Relax in a stylish room with a comfortable bed, headboard light, and convenient kitchenette.
Relax by the pool surrounded by lounge chairs and a shaded area.
Check-in at our welcoming reception desk, where friendly staff are ready to assist with your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.0 out of 10
Good
(2 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Richmond hotel with free breakfast
This hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in December 2021.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1020 reviews
Rating 8 - Good. 266 out of 1020 reviews
Rating 6 - Okay. 89 out of 1020 reviews
Rating 4 - Poor. 25 out of 1020 reviews
Rating 2 - Terrible. 23 out of 1020 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jessie

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good but not Good!

The staff was very friendly during arrival and departure. The breakfast was great! After waking up, I found ants all over my headboard. I have been scratching my head all morning thinking that ants are in my hair. This is unacceptable and I would like a refund
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Stayed 1 night in Apr 2025

4/10 Poor

Sydney

Traveled with group
Disliked: Property conditions & facilities
Room we booked didn’t have working AC. We got another room but we did not get the double beds and had to share a king. It was very inconvenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa and Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern facility with a good breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Makenzie

Traveled with partner
Liked: Cleanliness
The hotel was nice, complications with check in due to the computers.
Stayed 1 night in Apr 2025

6/10 Okay

Spencer, Washington

Liked: Cleanliness
Clean room. Had an animal odor
Stayed 1 night in Mar 2025

10/10 Excellent

Kellieann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff! The area is quiet and safe, easy to find too! Breakfast was fresh and large variety too! One of my best stays, I will definitely stay again!
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ahri

Stayed 1 night in Apr 2025

6/10 Okay

Abdul

Stayed 1 night in Apr 2025

10/10 Excellent

Lakisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful
Stayed 1 night in Apr 2025

8/10 Good

Donald, Truro

Stayed 1 night in Apr 2025

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Parking, room and bathroom were clean
Stayed 1 night in Mar 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awesome but parking was tricky. I think it was because of the construction.
Stayed 3 nights in Mar 2025

8/10 Good

Vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Construction
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Bryan

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel for the price point and location.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Stayed 2 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff at the desk. She was nice and informative
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Stayed 3 nights in Mar 2025