See all properties

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Meeting facility
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
$97
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
107 Carter Rd S, Ashland, VA, 23005
  • Randolph-Macon College
    ‪17 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Additional Living Area)

Room amenity

Studio Suite, Multiple Beds (Additional Living Area)

8.4 out of 10
Very good
(39 reviews)
  • 385 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

7.8 out of 10
Good
(7 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Tru by Hilton Ashland

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,853 reviews
Tru by Hilton Ashland

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Ashland hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1250 square feet (113 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 143 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The keys don't work in the doors. It is an aggravation.
Stayed 1 night in May 2025

4/10 Poor

Roberto

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall bathroom was not very clean & room was 80% clean
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kellie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Meagan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was moving from Florida to NYC & I needed a hotel asap for some rest. This hotel was so clean, room was bigger than expected & staff were friendly. It was a smooth process I’ll always recommend this place!
Stayed 1 night in May 2025

6/10 Okay

Destiny

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The room was not the cleanest. There was a piece of the carpet that had been pulled up, there was mold on the shower head, and the carpet was soaked in one area upon arrival. It was definitely an okay place to stay for the weekend but wouldn't be back .
Stayed 2 nights in May 2025

2/10 Terrible

elizabeth

They made me aware the morning of check in that they did not have the type of room that I had reserved and left me in a very tough position. No apologies and little compensation for the impact.
Stayed 2 nights in May 2025

6/10 Okay

Erica

Stayed 1 night in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Stayed 1 night in May 2025

10/10 Excellent

Lynne

Stayed 1 night in May 2025

2/10 Terrible

Prashant

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got assigned a room with air conditioning not working, no bedding for sofa come bed, no phone in the room to call the front desk, no batteries in tv remote. After calling front desk from our personal cell phone, they told us that they cannot provide the bedding because they do not have any more. When we reserved the room, we had indicated number of guests so that should have not be surprise for the hotel staff. After calling corporate and spending an hour with customer service, we were assigned a different room. That room did not have hand soap in the dispenser and the drain in bath tub was clogged and slow to drain. Overall it was a pathetic experience for us. We trust Holliday Inn Express brand and this experience will make us think twice before making the reservation for future travel. We will definitely not be coming to this HIE property again.
Stayed 2 nights in May 2025

10/10 Excellent

Adul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly. Just get your breakfast before 9:30. Pool is closed always too
Stayed 1 night in May 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kristen

Traveled with family
Disliked: Amenities, property conditions & facilities
Hate writing a negative review. But we would never stay here again. Only reason I gave them 2 stars is because the beds were comfortable and it was clean in our room. But the TVs in our room didn’t work, there was only one remote for 2 TVs (which didn’t matter since they didn’t work), the handle was falling off the bathroom door, linens for the pull out couch weren’t ready until 10pm and the pool was closed the whole 3 day weekend. Also, our room phone didn’t work so we couldn’t call the front desk. One front desk employee was nice and gave us a small discount for all the inconveniences. Breakfast was ok. The whole place needs to be remodeled. Can’t recommend this place.
Stayed 2 nights in May 2025

10/10 Excellent

Tomika

Stayed 1 night in May 2025

10/10 Excellent

jessica

Stayed 2 nights in May 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel experience we have ever had. The vents were dirty, tub backed up when showering, pull out sofa mattress had stains, only one person working at the front desk and she acted put out when asked for anything, the carpet was pulling up from the floor exposing wires, there was trash in the closet and under the sofa. The coffee maker didn’t work and there was no mini fridge…just an empty dirty space where it should have been. Disgusting experience, which was sad because we were there for our son’s college graduation.
A/c vent
Other a/c vent
Broken closet mirror
Carpet in corner
Stayed 1 night in May 2025

6/10 Okay

Marvin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to Randolph Macon College. There was no shower curtain in the bathroom.
Stayed 1 night in May 2025

8/10 Good

BRYCE, Lucea

Stayed 1 night in May 2025

6/10 Okay

Kathryn M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, delightful, and helpful! But the hotel property wasn't in great shape. Room was fine, comfortable- but most of the electrical outlets in the room did not work. None of the water dispensers in the lobby worked, none of the toilets flushed properly. Lobby women's bathroom had no paper towels & a communal bath towel on the counter instead.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Very friendley staff, working on renovations but clean in the chaos. Should be a beautiful hotel when done
Stayed 1 night in May 2025

6/10 Okay

Julio C

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

kirk

Business traveler, Traveled with family
Staff was friendly and room was clean. Pool was not open.
Stayed 2 nights in May 2025