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Hilton Garden Inn Richmond South/Southpark

3.0 star property

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Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Living area | TV
Exterior
Daily full breakfast (USD 12.95 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪12 min walk‬
  • Keystone Antique Truck and Tractor Museum
    ‪3 min drive‬
  • Swaders Sports Park
    ‪3 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Separate tub and shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (With Drinks-Snacks)

TV

Comfort Room, 1 King Bed (With Drinks-Snacks)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom shower

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Living area | TV

Deluxe Room, 1 King Bed, Jetted Tub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

Separate tub and shower, free toiletries, hair dryer, towels

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Delta Hotels by Marriott Colonial Heights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (661)
The price is $158
per night
$186 total
includes taxes & fees
Feb 19 - Feb 20
Delta Hotels by Marriott Colonial Heights

About this property

Hilton Garden Inn Richmond South/Southpark

3-star Colonial Heights hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Richmond South/Southpark is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 7 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 839 reviews
Rating 8 - Good. 206 out of 839 reviews
Rating 6 - Okay. 85 out of 839 reviews
Rating 4 - Poor. 34 out of 839 reviews
Rating 2 - Terrible. 44 out of 839 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 5 nights in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Stayed 2 nights in Jun 2024

10/10 Excellent

Lytrina, Rockingham

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff. Everyone is professional. Favorite place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas B Jr

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Virginia to see Family and Friends
Good Service, friendly and attentive staff Room and bath for clean and accessible Restaurant gave us a choice of buffet or order. We did both. Property was convenient and close to all our needs. Would highly recommend and plan on staying again on future trips.
Stayed 2 nights in Oct 2024

10/10 Excellent

Romaine

Stayed 2 nights in Oct 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness
Filthy
Bathroom was filthy with cockroaches.. bugs come and go but not cleaning the bathroom is disgusting
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Enjoyed stay
Stayed 1 night in Oct 2024

2/10 Terrible

Latisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude and unacceptable!
The stay was a nightmare. One of the front desk attendants was beyond rude and dismissive. The pool and hot tub are under construction even though that is the first picture you see. There were roaches in the laundry room and a couple in the room!!! If you ask for extra blankets, they will admonish you and if you tell them that you really need them for your children they will call the police!!! Yes, that actually happened. I am very disappointed that any Hilton would be worst than any hotel that I have ever booked.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristie

Stayed 1 night in Oct 2024

6/10 Okay

Tamra

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were told several times by several different staff members there was a complimentary breakfast. When we went down to eat, they wanted $14 for a cold basic and $24 for a hot meal. Wth? Complimentary means FREE. You need to change your words to continental breakfast NOT complimentary. This is so bait and switch and very much false advertisement. AND TO TOP IT ALL OFF, OUR DEPOSIT WAS NEVER RETURNED.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helena Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located conveniently off the I95 highway
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. The entire staff was very courteous and helpful the entire time. I had some interaction with Asia and Rebecca. They were so nice and very customer service oriented. The room was clean. I may be staying here again in the future. I did not get the explore all of the attractions I wanted to see.
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HGI Colonial Heights
All aspects of human interaction were of superior quality. The room and bathroom were clean and comfortable. Ann (Housekeeping) helped me get into my room as my keys didn’t work, Heather and Rose (Food and Beverage) were very accommodating and pleasant to chat with. The food was prepared very well and was good eating. It is painfully obvious to me this facility is need of upgrading. As I mentioned my keys didn’t work the lock so I had them changed out twice, even then I had trouble opening my door. Additionally, I tried to enter the laundry room and my wouldn’t open this door either. The front desk attendant helped, his key had trouble opening the door as well. My coffee maker was non operational, the power light was on but it wouldn’t brew. These issues should be unacceptable to you. I’ve stayed at HGI on many occasions and have really enjoyed the overall experience. Thank you for listening, please take care of these details, thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
ATTN Management: The staff deserve recognition for their level of customer service and care.
Stayed 6 nights in Sep 2024

6/10 Okay

Gregory

Traveled with partner
Liked: Staff & service
Carpet was dirty
Stayed 1 night in Aug 2024

8/10 Good

Tomechia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place but pool closed
Disappointed to learn the pool was closed for repairs after a long day of driving. Otherwise, a very fine place to stay. Easy access to 95 and lots of businesses and dining in immediate area.
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Facility and room needed some attention w/ repair and cleaning. Staff was excellent
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room didn't have a fan in the bathroom - which seems like it's against every building code... Room was dusty in places and could use updating with decor. Felt old and stuffy, humid even though the air was on. Hotel advertises a pool but it's shut down for renovations, drained and not in service. Front desk staff were excellent, with great attitude and service.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michele, Verona

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, ripped carpets, no AC in halls, filthy rugs, crud on walls, pealing wallpaper, smells like smoke, old furniture, not clean, hair in rug
Stayed 1 night in Aug 2024

4/10 Poor

Michael, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & Safe
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024