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Hilton Garden Inn Richmond South/Southpark

3.0 star property

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Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Fitness facility
Minibar

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪10 min walk‬
  • Virginia State University
    ‪5 min drive‬
  • Rogers Stadium
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

TV

Deluxe Room, 1 King Bed, Jetted Tub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $157 total
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About this property

Hilton Garden Inn Richmond South/Southpark

3-star Colonial Heights hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Richmond South/Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 897 reviews
Rating 8 - Good. 214 out of 897 reviews
Rating 6 - Okay. 87 out of 897 reviews
Rating 4 - Poor. 39 out of 897 reviews
Rating 2 - Terrible. 49 out of 897 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: most personable and friendly; made my stay better. Room temperature: not satisfactory, too warm. Breakfast: highly enjoyable.
Stayed 1 night in Apr 2025

2/10 Terrible

alan

Stayed 1 night in Apr 2025

4/10 Poor

Joanna

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff was not helpful at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling home from Florida

Great location for my overnight stay
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service

Richmond and Smooth

Very helpful staff. Easy checkin and friendly front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi, Mansfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off 95 with plenty of restaurants in the area. Rooms are spacious and clean. Staff is very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Elevator and lighting issues

The elevator (1of 2) was out of order and on occasion, the only one working sounded over loaded and was “jumpy”. The lighting in the bathroom was insufficient and we’re asked by staff to move a floor lamp from the bedroom into the bathroom when more light was necessary. Otherwise, all was good
Stayed 3 nights in Mar 2025

2/10 Terrible

Kwanza

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rye staff were so very pleasant and I appreciate it being pet-friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very informative about restaurants in the area and flower 🌼 shops. I needed blue roses for my daughter and the lovely lady, recommended a great florist near by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maurice

Stayed 1 night in Mar 2025

10/10 Excellent

Charlene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be staying here in the future!

Clean, quiet, safe, friendly, welcoming.
Stayed 3 nights in Mar 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness
very disappointed that the fitness center was not available. was not told prior to reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

Hotel was being renovated but the room and common areas were well maintained. The staff and service were great!
Stayed 2 nights in Mar 2025

8/10 Good

George

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access not bad for being under construction
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. I paid full price to stay in a hotel that was completely being remodeled. Dust, dirt, construction everywhere. There was no breakfast, even though it was advertised and they said there would be. There was a homeless man sleeping in the downstairs “what used to be their dining area”. The cover to the AC unit was laying on the floor when we returned from an outing. The toilet ran all day and all night. There was no mention of the hotel being under complete construction and the nightly full rate of almost $200 was charged. We expected to use the pool and gym….not even sure those exist currently. I am sure this will be a beautiful hotel, when the construction is complete, but currently….it is a wreck and full price is ridiculous.
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the room was spacious and clean, the lighting was just fair. The hotel is doing renovations so it was noisy, even at 7:00am on Saturday morning. Lobby was nice but entrance and elevator messy with construction dust.
Stayed 1 night in Feb 2025

10/10 Excellent

David, Baltimore

Liked: Staff & service
Disliked: Property conditions & facilities
Location of property and room is great, but when I arrive, there is a major construction project being done on the property from the main floor to 3rd or 4 flr. I was disappointed because there is no mention about construction on Expedia about it.. Elevators are being occupied by the construction work as well to get to your room.. Once you get pass that, the room great.. If I would have know of this, I might have stayed at a different location for the money spent per night.
Stayed 2 nights in Feb 2025

4/10 Poor

Calvin

Dont have the whirlpool anymore
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice rooms but no toiletries.

The room was clean. There were renovations going on on the 4th floor but I was given a room on the 6th floor and didn’t hear anything. The room is reasonable but there are no toiletries ever except for the shower. This is my 2nd time staying there. I thought it was a miscommunication last time since I booked the room last minute but no, same problem again. Last time they brought me body wash instead. This time even the front desk barely had anything. I was given a bar a soap and mouth wash. Then eventually asked if I needed toothpaste so then I was given a tooth brush and toothpaste. I don’t get it.
Stayed 1 night in Jan 2025