Hilton Garden Inn Richmond South/Southpark

3.0 star property

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Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Living area | TV
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪12 min walk‬
  • Keystone Antique Truck and Tractor Museum
    ‪3 min drive‬
  • Virginia State University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Premier Suite, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Room, 1 King Bed (With Drinks-Snacks)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Accessible

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Richmond South/Southpark

3-star Colonial Heights hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Richmond South/Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 866 reviews
Rating 8 - Good. 210 out of 866 reviews
Rating 6 - Okay. 86 out of 866 reviews
Rating 4 - Poor. 37 out of 866 reviews
Rating 2 - Terrible. 47 out of 866 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Baltimore

Liked: Staff & service
Disliked: Property conditions & facilities
Location of property and room is great, but when I arrive, there is a major construction project being done on the property from the main floor to 3rd or 4 flr. I was disappointed because there is no mention about construction on Expedia about it.. Elevators are being occupied by the construction work as well to get to your room.. Once you get pass that, the room great.. If I would have know of this, I might have stayed at a different location for the money spent per night.
Stayed 2 nights in Feb 2025

4/10 Poor

Calvin

Dont have the whirlpool anymore
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice rooms but no toiletries.

The room was clean. There were renovations going on on the 4th floor but I was given a room on the 6th floor and didn’t hear anything. The room is reasonable but there are no toiletries ever except for the shower. This is my 2nd time staying there. I thought it was a miscommunication last time since I booked the room last minute but no, same problem again. Last time they brought me body wash instead. This time even the front desk barely had anything. I was given a bar a soap and mouth wash. Then eventually asked if I needed toothpaste so then I was given a tooth brush and toothpaste. I don’t get it.
Stayed 1 night in Jan 2025

8/10 Good

Kevin, Manhasset

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Nice hotel in a broadly commercial area so there are numerous chain dining options, but not much else. The hotel is under construction so the elevators are dirty and unfinished but the lobby and our room were very clean. Overall a very nice stay in a comfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Gaila was an excellent front desk attendant! She was friendly and very accomodating
Stayed 1 night in Dec 2024

2/10 Terrible

Jerrel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First room was dirty second room heat didn’t work
Stayed 1 night in Dec 2024

8/10 Good

Valencia

Stayed 1 night in Dec 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Serge

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for my nephew graduation and as always the customer service is impeccable
Stayed 2 nights in Dec 2024

10/10 Excellent

Jodi, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Valdete, Downingtown

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It looked very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, enjoyed the fact that our rooms looked exactly like the pictures. Friendly sfaff
Stayed 1 night in Nov 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Stayed 5 nights in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Stayed 2 nights in Jun 2024

10/10 Excellent

Lytrina, Rockingham

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff. Everyone is professional. Favorite place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas B Jr

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to Virginia to see Family and Friends

Good Service, friendly and attentive staff Room and bath for clean and accessible Restaurant gave us a choice of buffet or order. We did both. Property was convenient and close to all our needs. Would highly recommend and plan on staying again on future trips.
Stayed 2 nights in Oct 2024