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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
Lobby
Desk, laptop workspace, WiFi, bed sheets
Lobby
Business center

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    17 min walk
  • Short Pump Town Center
    3 min drive
  • Historic Tuckahoe
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (2550)
The price is $106
per night
$124 total
includes taxes & fees
Jan 9 - Jan 10
Drury Plaza Hotel Richmond

About this property

Hampton Inn & Suites Richmond Short Pump

Richmond hotel close to Short Pump Town Center
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Richmond Short Pump features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a front-desk safe and an elevator. Onsite uncovered self parking is complimentary.

Hampton Inn & Suites Richmond Short Pump has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 212 out of 281 reviews" "
Rating 8 - Good. 43 out of 281 reviews" "
Rating 6 - Okay. 10 out of 281 reviews" "
Rating 4 - Poor. 7 out of 281 reviews" "
Rating 2 - Terrible. 9 out of 281 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hampton Inn. Good staff and facility.
Stayed 1 night in Sep 2024

8/10 Good

Catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Close to shopping, restaurants, coffee, and bars. The fitness center was very clean and had tons of equipment! The only thing I didn’t love were the sheets, they were very scratchy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
the staff was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hampton Inns I have stayed in for sure. Honestly, I would highly recommend dropping the “Our bottled water is only free for Hilton Honors members.” It is so tacky. A 20 cent bottle of water after paying $178 for a room is so pedestrian. I am a Hilton honors member but would almost hate to admit it if I was standing next to someone who wasn’t getting complimentary water because they weren’t a member. Giving complimentary water to any guest would be a nice touch and something they would remember positively. Apart from that I would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Traveled with family and small children
Loved this hotel, very nice people who are very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by Wawa for easy gas and snacks stop.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great and very comfortable stay. I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with family
Liked: Amenities
The staff were extremely friendly and very helpful! Hotel was very clean!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dakota

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great breakfast, clean and nice beds
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Richmond Short Pump
I had a good stay. There was a slight hiccup with my check in, but was quickly resolved by the night clerk. Other than the toilet not flushing, I have no issues. I would visit Hampton Inn again.
Stayed 1 night in Aug 2024

6/10 Okay

Debra

Liked: Cleanliness
Disliked: Staff & service
After reserving a room with 2 queen beds when l arrived we were given a king room. When l questioned why l wasn’t given the room l reserved l was told that they were sold out. My email confirmation that l had printed confirmed that l had reserved a two queen room l was told it was because l booked through Expedia. No im sorry for the inconvenience. The person at the desk said you can just tell me if you would like to cancel or he reservation or not. He did nothing to try to help with my situation. Just that basically l shouldn’t have booked with Expedia. Poor customer service to say the least.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Traveled with family
Comfortable stay. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Dalton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much that we plan to come back again soon!
Stayed 1 night in May 2024

10/10 Excellent

Ann

Great stay! Wonderful bed!
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great, safe location with many good establishments close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Marden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Close to restaurants and shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
The stay was very pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

William M

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024