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Hampton Inn Richmond West Innsbrook

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    5 min drive
  • Regency Square Mall
    8 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Richmond Short Pump

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1772)
The price is $93
per night
$109 total
includes taxes & fees
Jan 12 - Jan 13
Wingate by Wyndham Richmond Short Pump

About this property

Hampton Inn Richmond West Innsbrook

Glen Allen hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Richmond West Innsbrook features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in March 2021.

Hampton Inn Richmond West Innsbrook is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews" "
Rating 8 - Good. 259 out of 1004 reviews" "
Rating 6 - Okay. 82 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, very helpfull staff, you do need to do something with the pillows and be linens and towels that smell like old sweat. I have stayed there 3-4 times and each time, particularly the pillows stink. You are too nice a hotel for something like that.
Stayed 1 night in Sep 2024

8/10 Good

Richard, Pompano Beach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in this location, we were traveling for work and only needed one night. Could use a little spruce up.
Stayed 1 night in Sep 2024

10/10 Excellent

Gwen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tired and beds were uncomfortable. Staff was friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Traveled with family
Disliked: Amenities, property conditions & facilities
Old, shower shelf broken, no pillow for sofa bed...
Stayed 1 night in Sep 2024

8/10 Good

junius

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here quite a few times when the price is right
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh Anne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with a convenient location to certain business meetings close to Richmond.
Stayed 1 night in Sep 2024

2/10 Terrible

David-Susan

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Elevator was dirty, bathroom could have been cleaned a little better, air conditioning didn’t work good enough, found used dental floss pick in bedding
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Read reviews before I booked here and wasn’t sure if I would feel comfortable here. It was nice and clean which is great. I would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Ellen Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access No bells or whistles Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

galaspa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a great property. Room was very nice. Comfortable bed. Breakfast was very good. The only negative was that the elevators were not as clean as the rest of the property.
Stayed 1 night in Sep 2024

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The exhaust system in the bathroom wasn't working so i didn't shower as the room was already humid. Used the lobby bathroom for the heavy lifting.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

6/10 Okay

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at your hotel, and overall, my experience was pretty good. The staff member who checked me in was friendly and welcoming, which was a great start to my stay. However, there were a few concerns I wanted to mention. When I arrived in my room, I noticed that the bed sheets were dirty. Thankfully, I caught a housekeeping staff member in the hallway, and she was very responsive and changed the sheets immediately, which I appreciated. Unfortunately, I also had an issue with the hot water in the bathroom, as there was none, so I had to take a cold shower the day I checked in and the day I checked out. Another concern was regarding the parking lot. I returned to the hotel late due to attending a concert in DC. I returned to the hotel around 3 a.m. As I was getting out of my car, a man approached me, stood next to my car, and started smoking a cigarette. He asked how I was doing, which initially seemed like he might be panhandling. However, he then asked what I had in my hand, which was food I got from Wawa. Feeling a bit uneasy, I grabbed my bags and headed toward the hotel entrance. The man followed me, which made me uncomfortable. I was unsure of his intentions, but it did make me concerned for the safety of others, especially if a woman were to encounter a similar situation late at night. I am not sure what you all could do regarding the parking lot encounter, but I thought it was worth mentioning.
Stayed 1 night in Sep 2024

8/10 Good

Ann Marie

Traveled with family
Liked: Amenities
Great stay! Only suggestion for improvement would be with the hot breakfast. Not very good. Lacked taste. Otherwise, other continental breakfast options were good.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robin

Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Food was good. Room was clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities
Great room but there was a weird smell. I’ll bring air freshener with me next time.
Stayed 1 night in Aug 2024

8/10 Good

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service
Good location, easy check in.
Stayed 1 night in Sep 2024

4/10 Poor

Lynn

Business traveler
Disliked: Cleanliness
My bathroom had a dirty wet washcloth in the shower and a used towel hanging behind the bathroom door. I changes rooms and the bathroom was “clean” but the shower ledge was falling off and there was red mildew along the edges. There was also a weather leak under the sink.
Stayed 1 night in Aug 2024