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Hampton Inn Richmond West Innsbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    5 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • University of Richmond
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Richmond Short Pump

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1896)
The price is $94
per night
$109 total
includes taxes & fees
Dec 11 - Dec 12
Wingate by Wyndham Richmond Short Pump

About this property

Hampton Inn Richmond West Innsbrook

Glen Allen hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Richmond West Innsbrook features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in March 2021.

Hampton Inn Richmond West Innsbrook is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1083 reviews" "
Rating 8 - Good. 284 out of 1083 reviews" "
Rating 6 - Okay. 83 out of 1083 reviews" "
Rating 4 - Poor. 41 out of 1083 reviews" "
Rating 2 - Terrible. 43 out of 1083 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Super dusty everywhere in my room and I am asthmatic . Didn’t sleep well. Did let know the front desk attendant and asked to speak to a manager /supervisor. He said he was not available. I left my info and asked to be contacted. That was Saturday 8/24. It’s 8/29 and had not been contacted.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, untidy and not well maintained. Will never return nor recommend.
Stayed 6 nights in Aug 2024

8/10 Good

SUE

Liked: Staff & service
The fitness room was kept nicely with wipes, towels, etc. The shampoo, soap, and conditioner bottles were consitently left empty. The pet stations with bags were handy. Odd wall art and a bit dated, but overall, comfortable stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed here two nights, one night on the way to the beach and one coming back. Our first set of rooms were perfect, roomy, clean and comfortable. The second night we stayed, the blinds didn’t work in either room. In my mom’s room, she had to leave the lights off after dark because the pool was right out that window and there were people ‘partying’. Also the light shined in all night. Our room, I woke around 1 am to find water dripping from the bathroom light. We ended up moving to another room. The staff and manager were very friendly, helpful and attentive. The pool area was very nice and we were able to sit out and enjoy the beautiful day. Also we walked to a nearby restaurant as well as a convenience store which was very convenient. Good breakfast, too. We’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here. It’s clean and there are very nice people working there. It was just a little musty smelling but not overwhelming. Great location and close to many conveniences.
Stayed 1 night in Aug 2024

8/10 Good

babwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked how quiet and peaceful the area was. shopping and dining were also very convenient. it felt like I was in the middle of everything.
Stayed 3 nights in Aug 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and clean. Staff are indifferent. No smile, nothing.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina, Ardmore

I was not able to stay there even though I called them and said I would arrive a day late on my prepaid reservation. The person I spoke to followed their protocol but the next person did not and cancelled my reservation. Expedia had to relocate me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

4/10 Poor

Deepika

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There is no phone signal inside the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Tikishia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems during stay.
Stayed 1 night in Jul 2024

4/10 Poor

Brianne

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we got there, we had to wait for over an hour for our room even though i asked for early check in. I called the day before to ask for an early check in and verify the pool was open, when i got there no room and pool was closed. I then got to my room and only had 1 towel for 3 people and our fridge didn’t work. They had prompt service to fix our fridge, but the front desk person basically laughed in my face when i was upset we only had 1 towel. They knew ahead of time there were 4 of us with a 3 year old. Wouldn’t stay there again, for being a Hilton run hotel, i was definitely not impressed!
Stayed 1 night in Aug 2024

4/10 Poor

Angus

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
No signage for the hotel!!
Where is the signage for the hotel! Check in was smooth with no issues. Check in staff polite and friendly. Room clean and tidy. This was the only positive. 130am - someone’s car alarm going off outside my window for 30mins. 200am - door slamming in corridor. 230am - kids/teenagers running up and down the corridor. Breakfast, 100+rooms and only 6 tables to eat at! Wife goes to make coffee, none left! So mentions to front desk and is screamed at, “she is making it already”!
Stayed 1 night in Aug 2024

10/10 Excellent

Traci, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wqa juat an overnight stay while driving form Georgia to NYC. The staff was lovely checking in and out, the beds were comfortable ans the bathroom amenities were unexpected and delightful. We booked this room at the last minute and the value was dtill very good. Area was clean ans safe as well aa the property and the room. The neighborhood seemed very nice and i would definitely stay here again and explore the area more.
Stayed 1 night in Jul 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was down for maintenance
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stay was comfortable
Our stay was comfortable. When we first arrived the TV did not work due to the poor weather in the area days before. I could not call the front desk to bring it to there attention because the phone in the room was disconnected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia Gale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and friendly at the front desk.Noah and his copartner took really good care of me at checkin. Emily was great at check out. I chose this property for the convivence and location. It is right behind my favorite restaurant the Silver diner. I had reservation with another property that called me at the last minute to say no longer had a room they overbooked. Offered no help at all on the closet hotel to them. I remembered this hotel that I had stayed before, so I booked right away. You have won me over; I will stay here again in the future. I am in Richmond 2 times a month on the weekend. I will recommend to anyone looking for a great hotel in a good location. By the way I worked for Marriott for 12 years, so I know all about what should happen at a great property.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel rooms were not terribly dirty, just a little hair in the shower and the corners of the floor were pretty dirty. I checked for bugs and didn’t find any. It’s not the classiest place but completely sufficient.
Stayed 1 night in Aug 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's the least favorite Hampton Inn we stayed at - dark hallways, looks old, our carpet was damp. Not going back here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo night stay
Everything was amazing! Clean room. Nice solo trip. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in short pump/glen allen area
It was a great one night stay. The housekeeping staff knocked 3 times between 9 and 11am which was quite irriwith a 12 noon checkout.
Stayed 1 night in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptionally kind. Room had an odor but loveable, could not adjust heating/cooling well. Room was clean, no outside noise.
Stayed 2 nights in Aug 2024