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Hampton Inn Richmond West Innsbrook

2.5 star property

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Photo gallery for Hampton Inn Richmond West Innsbrook

Relax by the serene pool surrounded by lush greenery and comfortable lounge seating.
Hotel entrance with covered area and sign above, offering convenient parking with designated handicapped spaces.
Relax in this inviting space with a large bed, a comfortable sofa, and a stylish picture frame.
Enjoy cooking in this well-equipped kitchen with stainless steel appliances, a refrigerator, microwave, and coffee machine.
Two sofas flank a central table, with a bedside table and lamp on the right.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Classic Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Classic Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.

Hilton Garden Inn Richmond Innsbrook

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1005)
$118 nightly
The price is $118 total
includes taxes & fees
Hilton Garden Inn Richmond Innsbrook

About this property

Hampton Inn Richmond West Innsbrook

Glen Allen hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Richmond West Innsbrook features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in March 2021.

Hampton Inn Richmond West Innsbrook is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Business traveler, Traveled with partner
The breakfast was not good. Bed was hard
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Stayed 1 night in Apr 2025

10/10 Excellent

Lesly

Stayed 1 night in Apr 2025

10/10 Excellent

brent

Stayed 1 night in Apr 2025

8/10 Good

Ramakrishna, Mansfield

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lynijah

Stayed 2 nights in Apr 2025

10/10 Excellent

ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

junius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come here quite a bit, perhaps once a month. Nice hotel
Stayed 1 night in Mar 2025

6/10 Okay

michael

Stayed 3 nights in Mar 2025

6/10 Okay

Karl, Washington

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The young man who checked us in was quite pleasant and efficient. The room was large and clean, and the shower was fully functional with sufficient water pressure. It was quiet throughout the night, but that may have been because there were so few guests. The 06:00-10:00 breakfast was terrible. We arrived at approximately 09:15, but we had to wait over 30 minutes to get anything that wasn’t full of sugar (yes, there were sugary yogurt cups, blueberry muffins, and danishes that were stuck together along with a communal fork to tear them apart, but we weren’t going to eat those). The eggs, sausages, and potatoes bins were empty, and the cook seemed to be in no rush to refill them. While we waited, we sipped very weak Dark Roast coffee. When the eggs finally came, they were extremely low quality (powdered or the product of some other unappetizing processing method), and the sausages were too disgusting to touch. At least the cook tried to apologized for her ineptitude. Except the young man who checked us in, every other staff member we met was robotic, unsmiling, and unwelcoming. Perhaps the upper management should consider sending the staff to an Asian hotel for hospitality lessons, or perhaps these staff members should look for different employment if they’re so unhappy at this hotel. In summary, the evening experience was pleasant; the morning experience was not. We may or may not stay here in the future, but if we do return, it won’t be for the hospitality or breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rajesh

Stayed 1 night in Mar 2025

8/10 Good

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Terry

Traveled with family
Liked: Staff & service, room comfort
Hotel needs a lot of renovations. Suppose to supply free water bottles but they ran out for 2 days. Our shower leaked continually and was not repaired. All the sanitation devices mounted in the wall were not working. The auto fill water bottle unit also did not work. I can see why we got a great rate compared to the other Hampton Inn. Would not stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

4/10 Poor

Meredith

Traveled with partner
We were given a room where the shower wasn't draining properly, so the room smelled like a sewer. We reported this to management, and the maintenance person arrived promptly and made some remediation. We appreciated his efforts; however, there were no other rooms available to which we could be moved. Bottom line- this room should not have been put into service to begin with.
Stayed 2 nights in Mar 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have loved our stay here each time.
Stayed 2 nights in Feb 2025

8/10 Good

Gajanan

Stayed 1 night in Mar 2025

6/10 Okay

Alasia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hair was every where all over the floors and on our new towels.
Stayed 1 night in Mar 2025