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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Property amenity
Exterior
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
$97
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Richmond hotel with in-room kitchens
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Richmond - West End - I-64 features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Richmond hotel also offers a front-desk safe and an elevator. Onsite uncovered self parking is complimentary.

Extended Stay America Select Suites - Richmond - West End - I-64 is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.2
Rating 10 - Excellent. 305 out of 1005 reviews
Rating 8 - Good. 134 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 170 out of 1005 reviews
Rating 2 - Terrible. 274 out of 1005 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reservations were canceled because I arrived late and the lobby was closed. However, a front desk clerk opened the door and let me in. He was able to check me in. I am thankful for that person.
Stayed 1 night in May 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Chcecking was faster then i accepted.
Stayed 1 night in May 2025

6/10 Okay

Karin

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The property is very nice and in a nice area. The room rate is reasonable for the purpose. I think the units need some updating (cabinets, towel racks) and definitely need a good scrubbing - especially the floor. For the money, this place suits our purposes perfectly and we'll probably be back.
Stayed 2 nights in May 2025

2/10 Terrible

Jewel

Had bed bugs we couldn't stay.
Stayed 1 night in May 2025

2/10 Terrible

Holly

Traveled with family
Disliked: Staff & service

Wouldn’t recommend.

The room wasn’t at all what I expected. I’m okay with older and simple, but we saw a rat run in front of our room as we were walking towards it. The interior doors of the room looked like they either had damage from water or something had been gnawing on them. The shower did not look clean so we didn’t use it. It’s just not what we expected.
Stayed 1 night in May 2025

10/10 Excellent

Lachana, Hopewell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

10/10 Excellent

Wazhma

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Anna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient with nearby plazas, and loved that it had a full kitchen
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy.The only thing I would say I was disappointed with was my room didn't have an oven
Stayed 2 nights in May 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud "guest",sirens every hour,Broken refrigerator,poor directions,find a opened condom and a pill under the bed,the shower curtain was broken,not 1 house keeper, 2 towels for a 2 day stay,and the door knob fell off.
Stayed 2 nights in May 2025

8/10 Good

Chireen

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Could use a remodel, other than that my stay was ok.
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quit . Didnt find anything. Room was clean and important part is very frindly and professional service. Thanks .
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like home when i visited that property.
Stayed 1 night in May 2025

10/10 Excellent

Charlemagne

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in May 2025

2/10 Terrible

Andrew

Disliked: Cleanliness
Had to call to get in. Room smells like smoke.
Stayed 1 night in May 2025

10/10 Excellent

Wazih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities

Dirty and worn

The sheets were clean, the bed was comfortable, and the shower was warm. Other than that the room was dirty (bathroom, stove, refrigerator, carpet), worn out and smelled.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a late check in and everything went smooth.After our reservations got canceled. The hotel seemed not bad at all and was clean. I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had nice stay at this hotel! It was super easy to access from the road, which made our arrival stress-free. The hotel was clean, and the staff was exceptionally friendly and welcoming throughout our visit. The lady forgot to asked her name , in particular, was amazing she was so friendly and took the time to make sure my family and I had everything we needed for a comfortable stay.. One of the biggest highlights for us was that the hotel is pet-friendly such a big plus for my fur baby! I highly recommend this place and will definitely stay here again in the future!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back after long time . Always received great welcoming. No complain at all
Stayed 1 night in Apr 2025