4/10 Poor
Michael
Traveled with family
Mar 30, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK to sleep. Not much else.
Roach droppings on the floor, roach found in room. 1 set of towels at check in and still dirty, not cleaned. When asked front desk for more towels I was denied until I persisted. Room services asked for the next day for a new clean set of towels and was never done. Floor was dirty that 2 minutes of walking caused our feet to turn black. Flush lever on toilet falling off. No toilet paper roll holder, roll was ontop of the toilet. Only 1 roll in the bathroom. Toilet seat loose and not correct size. Water pressure was weak and difficult to wash hands. TV is old and antiquated, advertising “HD LED TV” is laughable when the unit is from 2008 and the channels are in standard definition. WiFi too slow to use.
Beds were advertised as queen but very narrow. Electric outlets are lose and don’t hold in chargers very well. Sliding curtains falling off wall and won’t close properly. Bed side lights are just the bulb and no shade or diffuser.
This is not fault of the establishment but tenants are loud and inconsiderate of other guests in the middle of the night.
Positives: cold mini fridge and working microwave. AC heating and cooling works well. Bed reasonable comfortable to sleep on.
Michael
Stayed 2 nights in Mar 2025