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Echo Suites Richmond West

2.0 star property

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Lobby
Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars) | 1 bedroom, desk, laptop workspace, free WiFi
Lobby
Suite, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
9940 Independence Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪5 min drive‬
  • University of Richmond
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Restaurant

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
$236 nightly
The price is $236 total
includes taxes & fees
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

About this property

Echo Suites Richmond West

Richmond hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine. Weekly housekeeping is available.
Echo Suites Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Echo Suites Richmond West features a fitness center, a vending machine, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site, along with a car charging station.

Echo Suites Richmond West is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Wyndham Key mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Echo Suites Richmond West Hotel
Echo Suites Richmond West Richmond
Echo Suites Richmond West Hotel Richmond

Echo Suites Richmond West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 68 out of 118 reviews
Rating 8 - Good. 16 out of 118 reviews
Rating 6 - Okay. 13 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 13 out of 118 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent.

New hotel. Clean. Bed felt like a budget choice. Walls seemed thin and we could hear adjoining room conversations. Staff was nice but guests were a little loud and the inconsiderate.
Stayed 1 night in Mar 2025

10/10 Excellent

Aman

Stayed 3 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Echo yes!

Booked the Echo while we were in town for a soccer tournament. Location was great. Check in was quick and easy. Room was very nice.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service

This was low-income housing, not a hotel.

Staff was rude. Internet did not work. I did not feel safe. Quiet hours were not observed nor were they enforced by staff. No amenities in lobby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnzell

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, but very comfortable, and the place was spotlessly clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike C.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

6/10 Okay

Ellen

Liked: Property conditions & facilities
The property seems fairly new. The acoustics are awful--the noise from the people above us was unusually loud well into the night and again in the morning. We were surprised that hand towels and kleenex were not available at this establishment. It was a fine experience for three nights.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

2/10 Terrible

Barbara

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hair dryer, no 110/USB plugs for charging phones, no Keurig coffee maker, shower floods - 2 nights with no shower, no hand towels available, 3 hours waiting for room to be cleaned at check in.
Stayed 3 nights in Mar 2025

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, our unit had a stove and refrigerator
Stayed 2 nights in Mar 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Josiah

Stayed 3 nights in Mar 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Was ok, but going downhill fast

The first week was great, staff was helpful and friendly. The second week revealed the issues, lack of general cleaning in public areas and very limited staff present. Broken card reader at entrance for 2 weeks. This place is going downhill fast.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 6 nights in Feb 2025

8/10 Good

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved our stay here! I loved the full fridge, little kitchen area in the room, plenty of outlets, large bathroom with plenty of places to hang your towel, the shower was great/plenty of hot water, and I felt extremely safe because you had to have your room key to enter the hotel at all times. My only wish is that there was a full length mirror in the room, but there is one in the hallway. All in all it was a great stay! I was impressed with it being a newly open hotel for it to be very well organized and staffed well with professional staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Prosperanta, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cole

Stayed 1 night in Feb 2025

2/10 Terrible

Trevaughan

Liked: Cleanliness
Disliked: Room comfort

Gave someone my room key

Some how yall gave somebody else the key to my room and they walked in on my girlfriend naked this was and she really feel very violated and uncomfortable this happened 2-14-25 and she still keep saying something about it,lady at the desk did help after the incident happened gave me a free night but we don’t think that’s enough
Stayed 20 nights in Feb 2025