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Courtyard by Marriott Richmond Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Downtown

Situated in a bustling urban environment, this hotel features a striking brick facade and large windows.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair, offering a view of the surrounding buildings and greenery.
Relax in our inviting lobby, featuring a large TV, comfortable seating, and a beautiful abstract art piece.
Stylish corridors lead to a welcoming lobby area.
Relax in our spacious lobby with a central bar and seating area, featuring tables and bar stools.

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
1320 East Cary Street, Richmond, VA, 23219
  • Broad Street
    ‪5 min walk‬
  • Virginia Commonwealth University Medical Center
    ‪8 min walk‬
  • Greater Richmond Convention Center
    ‪13 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 234 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 253 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 253 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 234 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 253 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Richmond Downtown

3-star hotel in Downtown Richmond
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Courtyard by Marriott Richmond Downtown offers 135 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Parking is available onsite for a surcharge.

Courtyard by Marriott Richmond Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Courtyard by Marriott Richmond Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Hotel Richmond Downtown
Courtyard Richmond Downtown
Courtyard Marriott Richmond Downtown Hotel
Courtyard Marriott Richmond Downtown
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Downtown Hotel
Courtyard by Marriott Richmond Downtown Richmond
Courtyard by Marriott Richmond Downtown Hotel Richmond

Courtyard by Marriott Richmond Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 939 reviews
Rating 8 - Good. 204 out of 939 reviews
Rating 6 - Okay. 57 out of 939 reviews
Rating 4 - Poor. 25 out of 939 reviews
Rating 2 - Terrible. 28 out of 939 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Loud

The only good thing about this day was the valley was awesome. We didn’t realize that we were gonna have to pay extra for a parking garage. The entire time that we were there spent over $50 a day in parking and it was loud noises coming through the vents into the rooms in the early morning hours as well as a pub across the street that was so loud that we cannot sleep
Stayed 2 nights in Apr 2025

4/10 Poor

Holly

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No place to park and very uncomfortable beds. There was no breakfast offered and not even water in the room.
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but not $300 a night nice.

The start was a bit rocky. Streets small and very limited space for the valet stand and the valet check in was a bit slow. But the guys were amazing. Check in was a bit slow and there were only 5 people in front of us. However the desk staff was very nice. Rooms were nice and clean my only complaint was it was a bit warm in the room at check in even when the ac was set to 65 and would go no lower. Overall our experience was very good.
Stayed 1 night in Apr 2025

4/10 Poor

Lorene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff upon check in was not welcoming. Little to no information was given to us about the property unlike other Courtyard Marriotts we have visited. This was our first time in Richmond and we did not know anything about the City. The front desk did not offer a map or package about the City which would have been extremely helpful. Other Courtyard Marriots had this service. WiFi was terrible. Room was large and very clean. The valets were professional. Would not stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Yanett

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tristen

Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Easy walk to restaurants and the canal walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Stayed 1 night in Apr 2025

10/10 Excellent

Allyson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

fatou

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Location was great. Hotel was nice. Cons: Valet (no set price), room not cleaned even when requested. Water doesn't get really hot in shower
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 4 nights in Mar 2025

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean, including the carpet and bathtub/shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 3 nights in Mar 2025

2/10 Terrible

John

Parking service was terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

4/10 Poor

Casey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

The staff was the only thing that was great.

Pee stain in bed skirt. We were on 2nd floor and WiFi kept disconnecting, was told there were 2 different servers but neither would work. Breakfast was a joke. It was just very overpriced sandwiches that were provided by Starbucks.
Stayed 1 night in Mar 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025