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Courtyard by Marriott Richmond Airport

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Airport

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Lobby
Breakfast and dinner served, American cuisine
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
$156
includes taxes & fees
Sep 16 - Sep 17

Explore the area

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5400 Williamsburg Rd, Sandston, VA, 23150
  • White Oak Village
    ‪2 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪2 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(80 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Richmond Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
Fairfield Inn & Suites by Marriott Richmond Airport

About this property

Courtyard by Marriott Richmond Airport

Sandston hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond Airport offers 142 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott Richmond Airport features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1300 square feet (121 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle (available on request) and an area shuttle are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Courtyard by Marriott Richmond Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond Airport
Courtyard Marriott Richmond Airport
Courtyard Richmond Airport
Marriott Courtyard Richmond Airport
Marriott Richmond Airport
Richmond Airport Courtyard Marriott
Richmond Airport Marriott
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Marriott Richmond Airport Hotel
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Courtyard
Sandston Marriott
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Airport Hotel
Courtyard by Marriott Richmond Airport Sandston
Courtyard by Marriott Richmond Airport Hotel Sandston

Courtyard by Marriott Richmond Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

LISA MARIE, San Marcos

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Amenities, property conditions & facilities
I checked out this morning early. My shuttle was not ordered for me. The gentleman that checked me out, I don’t remember his name but he personally drove me to the airport. Excellent customer service. I will definitely be back. Thank you very much.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

DELMA

Traveled with family
Liked: Amenities
The room was smelled smoke. When I opened the porch door I saw a some cigarettes .
Stayed 1 night in May 2025

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Although the bed was very comfortable, nice and the room was quiet, there were other things that will ensure we won’t return for another stay. We stayed in room 302. There was neglect and dilapidation of parts in the bathroom. Rust and damage as well as a loose shower curtain bar in the shower and the grate covering the intake fan in the bathroom need to be tightened. We reported it to the front desk. The “breakfast” at the Starbucks in the lobby was the deal breaker for us. There was 1 young man working and he seemed like he didn’t really want to be there. We think he was the only person working in the food area. Therefore the service was incredibly slow and the food was not very good. It was also expensive. He kept leaving the front food area and going back into the kitchen. My husband and I had to leave and wanted to wrap up our food. My husband went to the kitchen door to knock and get the man’s attention to ask for a box. The front desk clerk at the front of the hotel saw this and screamed at my husband when he went to the kitchen door to knock and ask for a box. She literally screamed at him not to go back there. He was never planning to enter the kitchen, only trying to get the attention of the 1 staff member working so he could get a box for his food. For as much as a one night stay costs, the least that can be done is have some breakfast items available for no cost. We will not be returning.
Stayed 1 night in May 2025

10/10 Excellent

Joseph, PATASKALA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Nina, Fargo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Little bit working on the dining
Stayed 3 nights in May 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Property is very aged and has not had sufficient investment to keep it up to date. On the outside the grass needed to be cut.
Stayed 2 nights in May 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Monica

Stayed 5 nights in May 2025

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point except for the King Size Bed was too high for me. It took a lot for me to get in it and for my taste it wasn’t to comfortable.
Stayed 1 night in May 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Their Amenities Suit Our Needs

Wherever we go, we'll try to find a Courtyard hotel. They suits our needs quite nicely with all the amenities they offer. Unfortunately with it being off season travel, the pool was closed for renovations so we missed an opportunity to unwind for the day with an evening swim. This particular one is very close to the Richmond Airport and getting there couldn't be easier. The Airport Shuttle option is very easy - reserve your time at the front desk. They were waiting for us and we were at the airport within 10 minutes. If we're in the area again - this is where we'll be staying.
Stayed 1 night in May 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A below average Marriott

It is a courtyard Marriott - but not one of the nicer Marriott’s.. the common areas are small. The breakfast area is crummy. The internet is absolutely terrible. I’m only here 1 night. The bed is comfortable. The room is clean.
Stayed 1 night in May 2025

2/10 Terrible

Albert

Stayed 1 night in May 2025

4/10 Poor

Albert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally express my deep disappointment with a recent stay at your property. Upon arrival, the front desk representative was unable to locate one of my confirmed reservations. Despite showing both confirmation numbers, the representative was dismissive and unprofessional, even turning the screen toward me so that I could resolve the issue myself. Once the reservation was finally located, I was assigned a room in extremely poor condition. The odor was so strong that we had to request a room change. Unfortunately, the second room presented even greater concerns: a large roach was visible, and there were clear signs of neglect including visible mold and bubbled walls. It wasn’t until the following morning that a different staff member—who was both courteous and apologetic—moved us to a room in somewhat better condition. However, the overall experience fell far below the standards I expect from Marriott. For your awareness, I have video documentation of the roach and the bubbled wall and am willing to provide it upon request. This was, regrettably, the worst experience I’ve had with your brand. I hope this feedback is taken seriously and that steps are taken to ensure better training and quality control in the future.
Stayed 2 nights in May 2025

8/10 Good

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Jose

Stayed 2 nights in May 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over Night

Check in was a breeze. Staff was friendly and accommodating. Room was clean. The shower had the best water pressure!
Stayed 1 night in May 2025

6/10 Okay

DEREK

Traveled with partner
Liked: Cleanliness
Property itself was acceptable. Staff were all friendly. There was an issue with breakfast as some breakfast staples were unavailable. Was not explained that you had to pay for breakfast. Other guest had the same impression i.e. no cost. Also has a shuttle for the airport. Overall I'd stay again,
Stayed 1 night in May 2025

6/10 Okay

Germiko, Smiths

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room has spots on closet door mirror and the bathroom wasn't the tidiest. It was an alright hotel not what I normally expect from a Marriott property.
Stayed 1 night in May 2025

10/10 Excellent

Mark D Southall

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025