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Courtyard by Marriott Richmond Airport

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Airport

Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby
Breakfast and dinner served, American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Laundry

Explore the area

Map
5400 Williamsburg Rd, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Richmond Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.6 out of 5, Wonderful, (1003)
The price is $130
per night
$151 total
includes taxes & fees
Apr 17 - Apr 18
Fairfield Inn & Suites by Marriott Richmond Airport

About this property

Courtyard by Marriott Richmond Airport

Sandston hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond Airport offers 142 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott Richmond Airport features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1300 square feet (121 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Courtyard by Marriott Richmond Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond Airport
Courtyard Marriott Richmond Airport
Courtyard Richmond Airport
Marriott Courtyard Richmond Airport
Marriott Richmond Airport
Richmond Airport Courtyard Marriott
Richmond Airport Marriott
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Marriott Richmond Airport Hotel
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Courtyard
Sandston Marriott
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Airport Hotel
Courtyard by Marriott Richmond Airport Sandston
Courtyard by Marriott Richmond Airport Hotel Sandston

Courtyard by Marriott Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service
Easy check in and check out
Stayed 1 night in Dec 2024

6/10 Okay

SAFIYA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Glad it was just one night
We stayed one night since we had an early flight. Looks like they tried to do some renovations which is why the pictures appear good, but they didn’t renovate everything, the tub was old, luckily we only took showers. The carpet had a smell, I sprayed some Lysol to try to help that. Guess I expected better from Marriott.
Stayed 1 night in Dec 2024

8/10 Good

Floyd

Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

10/10 Excellent

Shamelle

Stayed 1 night in Dec 2024

10/10 Excellent

Staci

Stayed 1 night in Dec 2024

2/10 Terrible

Sanjeev

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

Molly

Disliked: Property conditions & facilities
The condition of the property was below Marriott standard. Furniture in the room was stained. Overall property was dated and dingy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the outstanding customer service when I checked in.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I need my refund
I was unaware of the 21 years age limit and was not allowed into the hotel, I was at the hotel due to a flight rebooking and they turned me away. I called customer support multiple times but they “couldn’t find me in the system” to give me a refund for my booking.
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been a Marriott member for over 20 years. When my daughter got stuck in Richmond, I made a reservation at the Courtyard but they would not let her check-in as she is not 21. They would not make an exception and recommended I call hotels in Richmond until I found one that would take her. However, they gladly kept the prepaid booking fee.
Stayed 1 night in Dec 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and left early but I have stayed prior in which I was comfortable with reserving again.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Very nice airport hotel. Clean and comfortable with updated features. Better than most sirport hotels Ive stayed in.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mallory

Staff is friendly and check in was a breeze. The bartender was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, Evington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely updated hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Auneaka

Good front staff
Stayed 1 night in Dec 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Front attendant was so nice
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Amenities
Disliked: Staff & service
The lady at check-in seemed to have an attitude and wasn't very helpful. The room was adequate, but wasn't as clean and refreshed as you would expect from a Marriott room and there also were light bulbs that were blown out.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything .... especially as it is close to the airport and Park N Go. I like Shauna because she is efficient and remembers me. Sometimes travel thru RIC every other month. I live in Charlottesville and taxis are not reliable here.
Stayed 1 night in Dec 2024