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Candlewood Suites Colonial Heights Fort Lee by IHG

2.5 star property

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Photo gallery for Candlewood Suites Colonial Heights Fort Lee by IHG

Exterior
Property amenity
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk
$102
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
15820 Woods Edge Road, Colonial Heights, VA, 23834
  • Keystone Antique Truck and Tractor Museum
    ‪7 min drive‬
  • Southpark Mall
    ‪7 min drive‬
  • Virginia State University
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Bed Type Assigned at Check-In)

9.0 out of 10
Wonderful
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Colonial Heights Fort Lee by IHG

Colonial Heights hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Candlewood Suites Colonial Heights Fort Lee by IHG offers 82 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Candlewood Suites Colonial Heights Fort Lee by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 55 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Colonial Heights
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Fort Lee
Candlewood Suites Fort Lee Hotel
Candlewood Suites Fort Lee Hotel Colonial Heights
Candlewood Suites Colonial Heights Fort Lee Aparthotel
Candlewood Suites Fort Lee Aparthotel

Candlewood Suites Colonial Heights Fort Lee by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 456 reviews
Rating 8 - Good. 126 out of 456 reviews
Rating 6 - Okay. 67 out of 456 reviews
Rating 4 - Poor. 40 out of 456 reviews
Rating 2 - Terrible. 30 out of 456 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Walter J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trains, Trains and More Trains !

The hotel was good as far as the staff being professional and very clean but the main problem with this place its location approximately 50 ft. Or so from railroad tracks. Trains running all through the night didn't go so well for me sleeping good.
Stayed 1 night in May 2025

10/10 Excellent

david

Traveled with family
Liked: Staff & service, room comfort
condition of hitel starting to slip , Not as clean as it could be Shower dispensers all broken. Slippery slope . Peeling paint. bad sign
Stayed 1 night in May 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was more of a place to house disenfranchised locals.
Stayed 1 night in May 2025

10/10 Excellent

Chandelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Tyki

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t bad just right fr
Stayed 1 night in Apr 2025

6/10 Okay

Paul, Lindenhurst

I stay at this hotel often when my travels take me to the Richmond area, due to its combination of convenience and cost. However, on all of my recent stays, I have found things in my room that were broken or not working correctly, or just a bit worn out. These are things that should be noticed by the housekeeping crew, reported, and fixed before putting a customer into the room. The desk always says they don't have maintenance people at the hotel. I have also noticed recently that when I check in, I am assigned to a lesser room than what I selected when making my reservation.
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but it was a pleasurable stay
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean, nice staff. Would encourage manager to add a USB port in the room, but that was the only thing missing. Would recommend.
Stayed 1 night in Apr 2025

6/10 Okay

sylvie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 2 nights in Apr 2025

6/10 Okay

Paul R, Lindenhurst

Disliked: Property conditions & facilities
I have stayed at this hotel many times, but have noticed a gradual decline in the general condition of the property. On this stay, the bathroom sink water only produced a weak trickle when the knob was fully on (took half a minute to fill a small water cup. The shower head was on a hose but the wall bracket was missing. They don't have in-site maintenance, but someone jury-rigged a different fixed shower head but the water sprayed on the ceiling instead of down. The rest of my room was fine, but lobby area has a strong "evil" smell to it.
Stayed 4 nights in Mar 2025

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Refrigerator in room was very loud. Room had a strange smell of either cleaner or room deodorizer spray.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Victor

Stayed 1 night in Feb 2025

10/10 Excellent

Unnati

Stayed 1 night in Feb 2025

6/10 Okay

Donald

Stayed 1 night in Nov 2024

2/10 Terrible

Eliana, lawrenceville

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Impresentable . Las cortinas del baño tienen moho , el sillón todo pelado, el lava plato estaba suelto, enchufes mal puestos ¡peligroso si vas con niños!. El aire acondicionado estaba todo sucio, la sartén era para tirarla a la basura. El olor en los pasillos a mariguana y a sabe que… era insoportable. El precio… sobre valuado. Pague $140 por una noche 😳 pensando que era como otros hoteles de esta misma compañía pero nada que ver.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a great stay.

The first room we were put into had no heat and was 57 degrees. Curtains wouldn’t close, carpet wasn’t vacuumed. Moved to a second room and bathroom toilet dirty and wouldn’t flush in the morning. Sink faucet wasnt cleaned well. Overall felt dingy. Refrigerator made noise through the night and noisy trains through the night. We had a noise app on our phone and still could hear fridge and train. No price listed for dog and they charged $55. Highest ever paid.
Stayed 1 night in Nov 2024

6/10 Okay

Kenyonda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No smoke detector in my room.
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Lindenhurst

Liked: Cleanliness, property conditions & facilities
I have used this same hotel many times over the years when I am visiting and/or working the in Richmond/St. Petersburg area. However, this most recent visit was a disappointing in more than one way. First, the entire lobby area has an overpower acrid odor, like some noxious perfume was splashed all over, or perhaps the residue from some huge application of cleaning chemicals. It was hard to breath. Second, the immediate area seemed to have a lot of vagrants walking around, loitering, etc. The large gas station across the parking lot said they were having to take more security precautions because if it. Third, on my last night of this visit, whoever was in the room above mine was making a great commotion until around 3AM. Sounds like a combination of a loud domestic quarrel and a construction zone. My calls to the night manager seemed to have no effect. I was neatly ready to check out and find a different hotel. I will be looking harder at alternative hotels in the area for my next trip there.
Stayed 5 nights in Nov 2024

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service

Bad customer services

The front desk staff was very rude and will not use this hotel again.
Stayed 2 nights in Sep 2024