Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool
Lobby
Coffee service

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Dorey Park
    6 min drive
  • Broad Street
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    4 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1197 reviews" "
Rating 8 - Good. 335 out of 1197 reviews" "
Rating 6 - Okay. 168 out of 1197 reviews" "
Rating 4 - Poor. 115 out of 1197 reviews" "
Rating 2 - Terrible. 100 out of 1197 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

REGINA

Disliked: Property conditions & facilities
I disliked the phone being broken. I disliked they didn’t have basic car tools.. aka jumper cables- I didn’t like the fact that the night desk person was never there. They didn’t clean my room until after I left. I was there for two days.. it should have been cleaned. I did like the shuttle service to the airport. She was very pleasant but I will not be staying nor would I recommend this hotel. Considered how close it is to the airport, it was very disappointing.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is dated, however the staff from the front desk to cleaning staff members were Outstanding!
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

welford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and run down
Old and rundown, in need of a major facelift. Cracked paint, stained carpets, broken elevator. The whole thing smelled of stale cigarettes and broken dreams. Wouldn’t stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pet-friendly stay. Every employee was kind, the hotel was clean, and the room was comfortable.
Stayed 1 night in Aug 2024

8/10 Good

James, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A bit of older hotel, but move and clean, very warm and friendly staff and great service, Best breakfast!
Stayed 3 nights in Aug 2024

6/10 Okay

Ted

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Front Desk posted a sign that states this is a non-smoking property. There are similar signs in the room as well. However, there was a strong what seemed to me to be marijuana smell throughout the hallways that lead to the guest rooms. Our room itself was smoke-free, but getting to our room meant that we had to walk through the common hotel corridors that smelled like marijuana. I brought this to the attention of the front desk clerk at checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation
Stayed 1 night in Aug 2024

4/10 Poor

Kristina A

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of smoke indoors/lobby area. Just needed a last minute place to rest for an early morning flight. Would go elsewhere next time. Had to request a different room, due room having so much moisture in air and on floor and walls. Not sure what was going on there. I will say the beds in new room were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Vaidyanathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Alisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this hotel to anyone. It was very dated and had an old musty scent. There were plenty of unwanted guest roaming outside the parameter. I was there with my family and the kids were not happy about the esthetics and they are toddlers!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lora

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was good but the smell was horrible. Smelled like mold. Then the remote didn't work so they brought up a new one and my husband had to get a hairdryer..it was in a box...
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to RIC
Stayed 1 night in Aug 2024

10/10 Excellent

Tzlil

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrese

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt safe & quite
Stayed 1 night in Aug 2024

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024