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Best Western PLUS Executive Hotel

2.5 star property

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Photo gallery for Best Western PLUS Executive Hotel

Reception
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
7007 W Broad St, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(42 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(22 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western PLUS Executive Hotel

Hotel in Dumbarton
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and hair dryers. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western PLUS Executive Hotel features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary.

Best Western PLUS Executive Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If I could give a zero star I would

First night was ok. Next morning elevator was broken. Only stayed 2 nights and the morning of checkout realized that my debit card number was stolen. O my person it was given to was the front desk at check in. They charged $130+ dollars on my card. Still waiting to hear the from the manager. Never staying there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Mar 2025

6/10 Okay

serge

Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

HERSHEL A.

Business traveler
Stayed 1 night in Mar 2025

4/10 Poor

Ann, Chincoteague

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the two elevators went out of service within hours of our arrival. The employees NEVER marked it "Out of Order". It was not fix during our 2 day stay. Only 1 ice machine was working during our stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Martha

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Never clean the room
Stayed 2 nights in Mar 2025

4/10 Poor

Christopher, Stanley

Disliked: Amenities, property conditions & facilities
The rooms themselves were clean but did need some touch up, needs some caulk around all areas. The gallways were way outdated, need new carpet throughout. The elevators needs some maintenance, and i also saw no certification on the elevators. The security was very limited both access doors were wide open/unlocked. 2nd day i also did not have hot water in my shower. The in rooms fridge smelled bad after 3rd day. Room setup was standard and fine for just a stay and shower. Breakfast pretty much a low income setup. Cereal, oatmeal, & muffins etc.
Stayed 3 nights in Mar 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive was the reasonable price. Everything else was sub-standard.
Stayed 1 night in Mar 2025

6/10 Okay

Kaydance

The front desk staff were great. The room cleaning was not great. The firealarm would go off when the shower was running we had about 10 minutes for a shower.
Stayed 5 nights in Mar 2025

4/10 Poor

FREDERICK

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent enough hotel. Does need a deep clean. Very disappointed there is no room refresh. Nothing worse after a long day to walk into your room with no new towels, unmade bed etc. The have 2 elevators but only run one. Not very good when busses and groups come intro hotel. Would not go back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 2 Nights

Everyone was nice. Room was well appointed and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla

Stayed 3 nights in Feb 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
I paid nearly 400 for a suite. When i arrived they said there was no suite. But they had a terrible room i could stay in, and to talk to the manager tomorrow about a partial refund. Turns out the employee was lying. There was no manater thw next day. Now experian says no refund because i accepted the room. Had no choice. The room was disgustingly moist. It felt like a sauna. Which was interesting because the hot water barely worked. Regular best western is better. I want a refund.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Good stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

2/10 Terrible

Carole

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not what I am used to getting with Brst Western. The floor was pealing up and the room had not been cleaned well. There was a Burger King bag left in the room from the last person.
Stayed 1 night in Mar 2025

10/10 Excellent

Chyna

Stayed 1 night in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Troy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everywhere we wanted to go, so that was convenient but room service didn’t come clean our room, the floor had some kind of nasty, slippery film on it, they didn’t have the proper remote for the tv, the refrigerator was leaking and the check in process took forever.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Disliked: Amenities
Nice
Stayed 2 nights in Feb 2025

4/10 Poor

Josef

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud. Unable to sleep.
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Stayed 3 nights in Mar 2025