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Balneario de Retortillo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balneario de Retortillo

Indoor pool
Front of property - evening/night
Reception
Coffee shop
Couples treatment rooms, sauna, steam room, hot springs, Turkish bath

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Spa
  • Breakfast available
  • Pet friendly

Explore the area

Map
Ctra, SA-322, km 29, Retortillo, Salamanca, 37495
  • Ciudad Rodrigo Walls
    26 min drive
  • Siega Verde Archaeological Area
    42 min drive
  • Sierra de Pena de Francia
    47 min drive

Room options

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony | Free cribs/infant beds, bed sheets

Double or Twin Room, Balcony

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Terrace

Double or Twin Room, Terrace | Free cribs/infant beds, bed sheets

Double or Twin Room, Terrace

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Free cribs/infant beds, bed sheets

Junior Suite, Terrace

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Balneario de Retortillo

3-star Retortillo hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Balneario de Retortillo offers 147 accommodations. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an indoor pool and a sauna.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Balneario de Retortillo features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Balneario de Retortillo is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Balneario - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:00 AM for a fee: EUR 6 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Balneario

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

Balneario de Retortillo Hotel
Balneario de Retortillo Retortillo
Balneario de Retortillo Hotel Retortillo
Balneario de Retortillo Hotel
Balneario de Retortillo Retortillo
Balneario de Retortillo Hotel Retortillo

Balneario de Retortillo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay and the staff were very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad, precio muy bien
Stayed 2 nights in Aug 2024

6/10 Okay

Xabier

Disliked: Property conditions & facilities
El lugar es espectacular. Tienes spa no incluido en el precio y me pareció algo caro (16€ -1H). La habitacion muy antigua, y nos pusieron en 1 habitación de cama matrimonio, pero apañada. Eran 2 camas unicas por un trozo de viscoelastico y la verdad se notaba. Hacia muchisimo calor dentro de la habitación y no tenia Aire acondicionado. La habitacion necesita una remodelacion. El baño muy simple, con 1 bañera que cada vez que te metías sonaba como si fuese a romperse, además, la mampara que tenia no mantenia el agua dentro. La ultima noche se me cayó una tulipa de 1 lampara y pusimos una reclamación por todo en general. Para aparcar excelente, mucho espacio. Para comer y cenar pues no merece la pena pagar ahi.
Stayed 1 night in Aug 2024

6/10 Okay

MARIA DOLORES

Liked: Amenities
Las instalaciones están obsoletas. En las habitaciones no hay ningún tipo de aire acondicionado. Los huéspedes hacen tertulias hasta altas horas y no te dejan descansar. El desayuno no es nada variado. Lo único bueno los baños.
Stayed 2 nights in Aug 2024

4/10 Poor

Tere

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No vale más de dos estrellas. El baño es una pena. Camas incómodas, tele diminuta.. y la atención en recepción una pena.. nos tuvieron 30/40 minutos hasta qe nos hicieron el checkin, y eso que estaban dos personas
Stayed 1 night in Aug 2024

6/10 Okay

amparo

Liked: Cleanliness, staff & service, room comfort
Descuida
No está mal. Pero las instalaciones están descuidas
Stayed 1 night in Jun 2024

10/10 Excellent

Vicenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

4/10 Poor

Virginia Stefania

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Josefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
it was a beautiful place, the staff were helpful and the food was fine. especially loved the location
Stayed 1 night in Jun 2023

10/10 Excellent

Inmaculada

Stayed 2 nights in Jun 2023

4/10 Poor

Javier

Disliked: Staff & service, property conditions & facilities
como lugar de retiro genial, como balneario no hice uso de el, por nada personal por lo tanto no puedo opinar pero seguro que bien, para dormir el mejor lugar en el que he estado ni un ruido y la persiana totalmente hermetica oscuridad total, pero el colchon por dios¡¡ de la epoca de Franco o los mas baratos de la tienda.
Stayed 2 nights in Apr 2023

8/10 Good

Susana

Stayed 1 night in Apr 2023

8/10 Good

dorian

Stayed 1 night in Apr 2023

6/10 Okay

Yolanda

Disliked: Cleanliness, amenities, property conditions & facilities
El entorno no está mal, suficiente para personas mayores pero caminar más allà es complicado. El spa al verlo lo anule, tres chorros y en mi turno ya íbamos al menos 7. Y el desayuno...la gente lo toca todo y lo vuelve a soltar, olvidaron ya el tema covid. Y hay tan poco personal que estàn reventados y te atienden como buenamente pueden. Huele a ciénaga y parece que eso tampoco lo arreglan. Me parece incoherente que un espacio de salud se muestre así. El IMSERSO se ve que no evalúa estos espacios. Eso sí el que lo lleva debe estar forràndose. Q les salga barato a los mayores no significa que se paque poco, pq el resto sale de las arcas en las que todos contribuimos.
Stayed 4 nights in Aug 2022

10/10 Excellent

Ana angeles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantástico
Sitio perfecto para desconectar, puesto que no hay ni cobertura... Lo que buscábamos
Stayed 4 nights in Aug 2022

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A conseiller
Très bonne étape de retour du Portugal. Heureux d'avoir trouvé cet hôtel car une réservation était prévue au Portugal le même soir mais la chambre n'était pas réservée mais payée !!!
Stayed 1 night in Aug 2022

4/10 Poor

EDWIGE

Stayed 1 night in Jul 2022

2/10 Terrible

Mikel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El personal muy correcto, amable y profesional, las cosas como son, pero el sitio es deprimente. Parece un convento o un hospital. Tengo mis dudas de que cumplan los requisitos para tener 3 estrellas. Habríamos dormido mejor en el coche.
Stayed 1 night in Jul 2022

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Juan

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El río que se ve desde las ventanas de las habitaciones, es la depuradora del balneario... Para ser un balneario, deja mucho que desear en cuanto a limpieza se refiere. Las tarifas del agua termal, son aparte de los paquetes de alojamiento, a pesar de ser balneario
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019