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Theartemis Palace

4.0 star property

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Exterior
Exterior
Lobby
Premium Suite, Jetted Tub (Outdoor-Family) | Desk, blackout drapes, soundproofing, bed sheets
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • All inclusive
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Markou Portaliou 26, Rethymno, Crete Island, 74100
  • Blue Beach
    ‪3 min walk‬
  • Town Beach
    ‪3 min walk‬
  • Rethymnon Town Hall
    ‪17 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪64 min drive‬

Room options

View all photos for Premium Suite, Jetted Tub (Outdoor-Family)

Premium Suite, Jetted Tub (Outdoor-Family) | Desk, blackout drapes, soundproofing, bed sheets

Premium Suite, Jetted Tub (Outdoor-Family)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Jetted Tub (Outdoor)

Superior Room, Jetted Tub (Outdoor) | Desk, blackout drapes, soundproofing, bed sheets

Superior Room, Jetted Tub (Outdoor)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Maisonette

Maisonette | Desk, blackout drapes, soundproofing, bed sheets

Maisonette

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Side Sea View)

Suite (Side Sea View) | Desk, blackout drapes, soundproofing, bed sheets

Suite (Side Sea View)

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Desk, blackout drapes, soundproofing, bed sheets

Superior Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, Jetted Tub (Outdoor)

Terrace/patio

Premium Suite, Jetted Tub (Outdoor)

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Offer Room

Offer Room | Desk, blackout drapes, soundproofing, bed sheets

Offer Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Swim up Suite with Private Heated Pool

Swim up Suite with Private Heated Pool | Desk, blackout drapes, soundproofing, bed sheets

Swim up Suite with Private Heated Pool

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, soundproofing, bed sheets

Family Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, soundproofing, bed sheets

Standard Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Desk, blackout drapes, soundproofing, bed sheets

Superior Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | View from room

Standard Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Theartemis Palace

4-star Rethymno hotel with 2 outdoor pools
2 outdoor pools, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Theartemis Palace offers 245 air-conditioned accommodations with bathrobes and slippers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Some rates at Theartemis Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Theartemis Palace features 2 outdoor swimming pools, an indoor pool, a hot tub, and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 2422 square feet (225 square meters) include conference space. This eco-certified hotel also offers a children's pool, spa services, and a terrace. Parking is available onsite for a surcharge.

Theartemis Palace has designated areas for smoking.

Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 8 per day)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chloe
  • Daphnee

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,422 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 115.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Theartemis Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 137 reviews
Rating 8 - Good. 38 out of 137 reviews
Rating 6 - Okay. 4 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 0 out of 137 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique Joanne

Stayed 5 nights in Oct 2024

10/10 Excellent

Matthew, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful facilities just great hotel. Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Armida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good breakfast Safe is 3 euro charge per day
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Stayed 14 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Linda, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 7 nights in Jun 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute choice but comfortable and quality room and breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Stayed 3 nights in Oct 2023

10/10 Excellent

Polimnia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 1 night in Sep 2023

10/10 Excellent

gal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Stayed 4 nights in Aug 2023

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Stayed 6 nights in Aug 2023

8/10 Good

randee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No gift shop. Food at pool was not good. Took a long time to receive order.
Stayed 6 nights in Jul 2023

10/10 Excellent

frederic

Stayed 4 nights in Apr 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Half board food hit or miss but usually enough decent options. Alcoholic drinks a little pricey. Most of the staff very friendly and professional. Walk to Rethymno town center 15 to 20 minutes.
Stayed 6 nights in Apr 2023

8/10 Good

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

arash

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay!
We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
Stayed 7 nights in Sep 2022

10/10 Excellent

Ren

Stayed 7 nights in Aug 2022

10/10 Excellent

Minas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Stayed 4 nights in Aug 2022

10/10 Excellent

Richard J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute wonderful stay at the Theartemis Palace - Such lovely staff through out the building - especially Marianna/Sofia who was working the pool side most days - Nothing was ever a problem and she was incredibly friendly. Beautiful comfortable rooms - Lovely view of the Pool which I was so kindly given on arrival. Being a single traveller it was so nice to accommodated for. Lovely quiet pool - perfect for relaxing by and soaking those rays. Also Perfect location - 15mins from the old town which is a lovely walk with all kinds of restaurants along the way and 3min walk to the beach. I will definitely be back at some point to this gorgeous hotel.
Stayed 6 nights in Jun 2022