Sonesta ES Suites Reno

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Reno

Courtyard
Aerial view
Full-size fridge, microwave, stovetop, dishwasher
Reception
Free daily self-serve breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Meadowood Mall
    5 min drive
  • Reno-Sparks Convention Center
    6 min drive
  • The Summit Reno
    6 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    8 min drive

Room options

Deluxe Room, 1 Twin Bed

  • 569 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Sonesta ES Suites Reno

3-star hotel in Reno/Tahoe Airport
A 24-hour fitness center, a 24-hour business center, and an outdoor tennis court are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Sonesta ES Suites Reno provides an outdoor tennis court and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

Sonesta ES Suites Reno is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 694 reviews" "
Rating 8 - Good. 190 out of 694 reviews" "
Rating 6 - Okay. 92 out of 694 reviews" "
Rating 4 - Poor. 67 out of 694 reviews" "
Rating 2 - Terrible. 66 out of 694 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 1 night in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness
Didnt like that they didnt offer any turn service. Only after 1 week.
Stayed 4 nights in Aug 2024

10/10 Excellent

Pratik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Randy

Liked: Cleanliness
Jacuzzi was down, cones are on the fire pit. No barbecue island. Overgrown the grass. The room was clean for the most part. The female staff at reception were super and welcoming and not accommodating for early check-in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.cleanroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendlt
Stayed 3 nights in Aug 2024

4/10 Poor

Maria

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My only complaint is the room was very dirty. My baby was crawling around the floor and her hands and knees were black from how dirty the floor were. Upon entering there was a cigarette smell but would fade off once in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shirley, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and very helpful. Room was clean, air conditioning thermostat would not stay at temperature we set. Landscape could use a little improvement. Overall I would stay again!!
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, amenities
Woke up with spider infestation. No return call from a manager who was conveniently unavailable
Stayed 1 night in Jun 2024

8/10 Good

Maria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was quiet, clean. It's pet friendly and was convenient for my small dog.
Stayed 2 nights in Aug 2024

6/10 Okay

almira

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Business traveler
Liked: Cleanliness, staff & service, room comfort
I got 2 rooms for my drivers and myself I got the keys to both rooms gave one set of keys to my drivers and I took the other stuff went to my room and it had not been cleaned or made up yet to front desk. She immediately gave me a new room so life is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Landis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will come again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than I was unable to check in at 4pm due to staff unable to have room ready - everything else was PERFECT! The room Was clean and good size very comfortable for my two night stay - I will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
good value, clean modern and convinient.
Stayed 2 nights in Aug 2024

10/10 Excellent

L.A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Business trip nice accommodation and near airport.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kristie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024