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Sonesta ES Suites Reno

3.0 star property

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Photo gallery for Sonesta ES Suites Reno

Relax on the patio with a sofa, chairs, and fire pit, surrounded by a lush lawn and trees.
Enjoy a backyard retreat with a swimming pool, tennis court, and covered seating area.
Experience the stylish lobby with a reception desk, seating area, and large flat-screen TV.
Prepare meals with ease in this fully equipped kitchen featuring a refrigerator, oven, and dishwasher.
Modern kitchen with a long countertop, brown cabinets, and a large black-framed artwork above.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Breakfast included
  • Pet friendly
  • Gym

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪5 min drive‬
  • Atlantis Casino
    ‪6 min drive‬
  • Peppermill
    ‪7 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Twin Bed

1 bedroom, down comforters, desk, laptop workspace

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

1 bedroom, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Studio)

8.2 out of 10
Very good
(59 reviews)
  • 569.3 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(16 reviews)
  • 569.3 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

1 bedroom, down comforters, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 569.3 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(14 reviews)
  • 569.3 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

7.6 out of 10
Good
(4 reviews)
  • 569.3 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 569.3 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites Reno

3-star hotel in Reno/Tahoe Airport
A 24-hour fitness center, a 24-hour business center, and an outdoor tennis court are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Sonesta ES Suites Reno provides an outdoor tennis court and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

Sonesta ES Suites Reno is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 782 reviews
Rating 8 - Good. 206 out of 782 reviews
Rating 6 - Okay. 105 out of 782 reviews
Rating 4 - Poor. 78 out of 782 reviews
Rating 2 - Terrible. 77 out of 782 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Short stay.

Comfortable and well kept. Friendly staff. Only downsides were a problematic toilet and weak shower.
Stayed 3 nights in Mar 2025

6/10 Okay

Hsiao-Yun

Traveled with family
Disliked: Staff & service
The floor are very dirty
Stayed 3 nights in Apr 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

David, Manteca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star accommodations at Motel 6 Prices
Stayed 6 nights in Mar 2025

10/10 Excellent

Marcus

Liked: Staff & service
Stayed 6 nights in Mar 2025

4/10 Poor

Sam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Manteca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AWESOME except having to pay for parking of all things in this south reno location was the most absurd thing i ever heard !!!!!
Stayed 6 nights in Mar 2025

4/10 Poor

len

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tired looking. Most of equipment in fitness room does not work. Breakfast offerings are limited.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite place
Stayed 5 nights in Feb 2025

8/10 Good

Jeff, Meridian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways are uninspiring, but the rooms are very comfortable and well laid out. We had a problem with our first room, and staff were extremely accommodating in getting us moved to a different room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here, pet friendly and very spacious hotel room!
Stayed 1 night in Mar 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Colby

Liked: Cleanliness
Disliked: Staff & service

Horrible choice

They charged us multiple times for the deposit on the room. The total for the room was supposed to be 154.00 and we were charged 487.00, long story short it took way to long to get the money back! Wasted time and money, save yourself the stress and stay somewhere different!
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro, Hermiston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Jose A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

This is the second time we stay at this hotel and we continue to love it. Clean, comfortable, convenient, and friendly staff are the reason why we love staying here. Check out girl was super nice and friendly- asked how our stay was and acknowledged us as soon as we walked into the lobby to return our keys. We will be staying here again soon.
Stayed 1 night in Feb 2025

8/10 Good

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice. Lots of good places available and close. The one thing that truly made me rethink staying there was a dog who seemed to be left in the hotel room unattended. The dog barked all day everyday and super early in the morning(5-6 am) . This was awful bc no one wants to experience this especially for those who might have checked in late or people who are driving long distances. That was the only down fall i found which was huge for me and my partner.
Stayed 2 nights in Feb 2025

6/10 Okay

Brandy

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Massiel

Stayed 2 nights in Feb 2025

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Our room 120, the bedroom was adjacent to a non-functioning security door, banging loudly every time someone entered or exit. Sleep was poor quality due to this facilities problem. One would imagine a security issue like this would be fixed overnight. Nope. Anybody could just walk in off the street.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Place was roomie nice, 👍
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Corine

Traveled with partner, Traveled with family
Disliked: Cleanliness
Saw a worker come from outside did not clean her hands and then started to touch the food for guests to check the temperature. She was not wearing gloves. Put food back into the serving trays for the guests to eat. Left after that and did not eat the breakfast again. You could see the dirt lines in the room where the cleaners cleaned and where they missed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 3 nights in Dec 2024