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Hilton Garden Inn Reno

3.0 star property

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Photo gallery for Hilton Garden Inn Reno

Lobby
Terrace/patio
Exterior
Lobby
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
9920 Double R Blvd, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪6 min drive‬
  • Atlantis Casino
    ‪7 min drive‬
  • Peppermill
    ‪8 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Jetted Tub

Minibar

King Room, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Evolution

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds Evolution

  • Sleeps 4
  • 2 Queen Beds

View all photos for King

In-room safe, desk, laptop workspace, blackout drapes

King

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (With Drinks-Snacks)

Room amenity

Room, 2 Queen Beds, Non Smoking (With Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Room amenity

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

SpringHill Suites by Marriott Reno

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, (957)
The price is $111
per night
$127 total
includes taxes & fees
Apr 20 - Apr 21
SpringHill Suites by Marriott Reno

About this property

Hilton Garden Inn Reno

3-star hotel in Reno/Tahoe Airport
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Garden Inn Reno offers 135 accommodations with video-game consoles and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Reno provides a fitness center and in-room fitness. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in July 2020.

Hilton Garden Inn Reno is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
The Garden Grille & Bar - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 13.95 per person
  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Reno
Hilton Garden Inn Reno
Reno Hilton Garden Inn
Hilton Garden Inn Reno Hotel Reno
Hilton Garden Inn Reno Hotel
Reno Hilton Garden Inn
Hilton Garden Inn Reno Reno
Hilton Garden Inn Reno Hotel
Hilton Garden Inn Reno Hotel Reno

Hilton Garden Inn Reno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital lock didn’t work properly during our stay. We would hear the lock unlock after touching it with the card, but when we would turn the handle, the door wouldn’t open. It took a few tries before being able to open the door. The bathroom ventilation was suboptimal. It took a long time to lower the humidity even with the door open. We stayed for three nights. Housekeeping was supposed to be done every other day. After the second day, we were expecting our room to be clean but it was not done when we came back to the room late in the afternoon. We talked to the agent at the front desk and were told housekeeping reported seeing our “no service at that time” sign. We had the sign on until 8:40am when we left for the day. We expected housekeeping to have come back to check if we left during the time they are supposed to clean during the day but they didn’t.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness, staff & service
I booked here because I wanted a hot tub and a pool. Your hot tub was out of order. I opted for both nights with my credit card. I left ten minutes after check out and your staff tried to charge my card for $270.00 a half hour later. I reported your company for fraud and will probably never stay in any of your establishments again. Your a bunch of lying crooks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
I did not like all the extra charges this hotel tacks on. $ 8 for parking, $50 if we wanted to have the dogs with us, $19 for breakfast.. All these extra charges are not clearly stated on the website so we were not prepared for them. Will be very unlikely to stay here again.
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was wonderful. I was disapointed to find out there was a charge for parking!
Stayed 1 night in Dec 2024

10/10 Excellent

Gater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
It's right next to the independent living apartments.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & easy check-in process.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gloria

Stayed 1 night in Nov 2024

10/10 Excellent

terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jean-Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Hotel close to shops and restaurants. Hotel was busy during a weekend, it’s close to Reno.
Stayed 1 night in Oct 2024

8/10 Good

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Casey

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Got to the Hotel and the main entry was locked and no one was answering the phone . Mind you I did get there late around midnight buyer just had a long trip from out of state and my family and I couldn’t wait to get in our room and we had to wait a little longer because staff lock the doors because they were away from the desk . About less then 10 mins later a gentlemen finally let me in
Stayed 1 night in Sep 2024

8/10 Good

Susanna

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Guadalupe, Union city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

josh

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king bed accessible room reservation that was pepaid but they gave me a double queen standard and said they would not honor my reservation. Then the shower handle came apart when I turned it on. After we cleaned the mess from the shower handle and maintenance repaired it I asked the desk staff for some new towels and she gave me used dirty towels. She was rude about having an animal and she charged me the pet fee twice which I didn't notice until the morning desk lady checked us out.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Susan

Traveled with family
Disliked: Amenities, property conditions & facilities
Spa was closed, lobby had clumps of mud on the floor, breakfast was not included in room rate, Suite had shuttered doors between bedroom and living area with gaps so not really private. Living area advertised as having sleeper sofa did not. Blackout curtains had huge gaps.
Stayed 1 night in Sep 2024