Eldorado Resort Casino at THE ROW

4.0 star property

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Photo gallery for Eldorado Resort Casino at THE ROW

Front of property
5 bars/lounges, brewpub
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Theater show
Luxury Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking available
  • Pool
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
345 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    ‪2 min walk‬
  • Reno Arch
    ‪2 min walk‬
  • National Bowling Stadium
    ‪2 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

Premium Suite King Non-Smoking

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite King Non-Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Twenty One Suite King Non-Smoking

  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

PETITE ROOM 1 QUEEN NON-SMOKING

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Corner Spa Suite King Non-Smoking

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

Player Spa Large Suite King Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Player Spa Suite King Non-Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Petite Suite King Non-Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Eldorado Resort Casino at THE ROW

Hotel in Downtown Reno
7 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 5 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Eldorado Resort Casino at THE ROW offers 815 accommodations with safes and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Silver Legacy has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
In addition to a full-service spa, Eldorado Resort Casino at THE ROW features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This Reno hotel also offers a casino, a nightclub, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Eldorado Resort Casino at THE ROW has designated areas for smoking.

Roxy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
La Strada - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Brew Brothers - This brewpub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ichiban - This steakhouse specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Millies - This café specializes in American cuisine and serves breakfast, brunch, and lunch. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 7 restaurants

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Things to do

  • 1,000 slot machines
  • 36 gaming tables
  • Casino (81,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook
  • Stereo

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • 4 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 14 to May 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.7 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 14
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Eldorado Resort Casino at THE ROW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1205 out of 2747 reviews
Rating 8 - Good. 709 out of 2747 reviews
Rating 6 - Okay. 390 out of 2747 reviews
Rating 4 - Poor. 233 out of 2747 reviews
Rating 2 - Terrible. 210 out of 2747 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient parking and proximity
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
5 star property
Stayed 2 nights in Nov 2024

8/10 Good

teena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of food options!
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfy mattress had a great weekend
Stayed 1 night in Nov 2024

8/10 Good

Mayling

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

8/10 Good

andrew

Stayed 1 night in Oct 2024

8/10 Good

Keilani

Traveled with group
Liked: Cleanliness, staff & service, amenities
Closer to everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Casino area dated. A bit smokey
Stayed 1 night in Nov 2024

2/10 Terrible

Sara

Horrible stay no management to be found
Our power was out and had to go up to the 7th floor twice up and down in on the first night. There was a fire the second in the hotel and we had to use the stairs once again. Staff wasn’t very friendly considering the circumstances they had no control over the lack of any leadership since they were left to fiend with the customers alone.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abdulrauf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you booked with third party
I stayed with my wife for 5 nights. The request for Microwave was declined with a note that you booked this hotel with a third party, so you do not deserve anything. The room was not well-lighted, the commode was blocked, temp control meter was out of control several times. The technician visited and tried to fix it, but it was out of control all days; even upon request to change the room, another room was assigned with the worst condition.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nataliya, Rancho cordova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay this time. It was our wedding anniversary, so we were hopping on having a great time and we did. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel, reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

BENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and casino. Safe and Secure. All employees are nice and polite..
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
In the dark!
The lights went out in the entire property for approx 6 hours!
Stayed 1 night in Nov 2024

6/10 Okay

Shelly

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the main hotels on the arrow are connected so it is easy to get from place to place.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky, dirty, and dank
The check in process was chaotic. The elevators were absolutely packed and smelled like body odor. The hallway of the hotel was dark and musty. The signage to the rooms was tucked into the hallways instead of in the elevator lobby. The doors do not have a security latch, only a deadbolt. The room reeked of stale Chinese food and it took hours to get housekeepers to come spritz air freshener (no cleaning only a sprit). There was no decoration to speak of (no art or wall color). The furniture was chipped and ripped. The door let a tremendous amount of light in, and the curtains were not blackout. I realize it’s a cheap hotel, but most Best Western hotels are much nicer. Stay at Silver Legacy and avoid the El Dorado
Stayed 2 nights in Nov 2024

6/10 Okay

Joan I

Disliked: Amenities, property conditions & facilities
I was disappointed with this hotel ; I expected more from a Caesars resort. The check in area was confusing and hard to find . The room smelled even though it was a non smoking floor The staff were not very helpful .
Stayed 3 nights in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

2/10 Terrible

Lina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our room was horrible. We got to the room after our day out and it was so hot the ac would not work. The lights wouldn’t work . Will not be booking here again.
Stayed 1 night in Nov 2024