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Aiden by Best Western South Reno

3.0 star property

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Lobby sitting area
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk
Front of property - evening/night
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
5851 S Virginia Street, Reno, NV, 89502
  • Meadowood Mall
    ‪2 min walk‬
  • Reno-Sparks Convention Center
    ‪19 min walk‬
  • Atlantis Casino
    ‪2 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Aiden by Best Western South Reno

3-star hotel in Reno/Tahoe Airport
This smoke-free hotel features a restaurant, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aiden by Best Western South Reno features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in January 2021.

Aiden by Best Western South Reno is a smoke-free property.

Aiden by Best Western South Reno has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1194 out of 1908 reviews
Rating 8 - Good. 451 out of 1908 reviews
Rating 6 - Okay. 151 out of 1908 reviews
Rating 4 - Poor. 48 out of 1908 reviews
Rating 2 - Terrible. 64 out of 1908 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made reservation with wrong date.

I arrived with my confirmation and told the desk clerk(Alex) about my reservation. He checked and wasn't able to find it because i made a mistake and put the wrong date. Super nice and tried to help, but I had to correct it with Hotels.com. I was able get everything corrected in a few minutes over the phone. Room was clean, no carpet, which we liked. The noise in this area is loud with the traffic, and people driving through the parking lot thumping music.
Stayed 1 night in Mar 2025

10/10 Excellent

Yongxin

Stayed 1 night in Feb 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were super friendly. Property was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely remodeled motor inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Erika, Winnemucca

I think the rooms can be cleaner. The bathroom door was dirty the vent in the bathroom was dusty. They can also have better pillows.
Stayed 1 night in Mar 2025

8/10 Good

Nazanin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and friendly. I appreciate the time and effort you take to meet the customer needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well care gives that wonderful feeling of an old motel, but has been freshly remodeled and in great condition front desk clerk at midnight was awesome and super friendly the restaurant adjacent to the front lobby had really good breakfast and was not too unreasonable on the price all around was a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 2 nights in Dec 2024

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and updated. Great for the price. Fridge and microwave. Comfortable bed. Clean, i liked the vinyl floors with area rug, wallpape, Keurig and daybed with a space for my suitcase.
Stayed 1 night in Mar 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomodating and quick to respond to a minor service request we had. Due to winter season some amenities not available but would recommend and will return ourselves next time we have a trip to Reno. We do not generally do breakfast at the hotel so we did not miss that but for folks who want that - only a restaurant option available.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudette

Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Guadalupe

No good no bad
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

2/10 Terrible

Steven

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, convenient for an early flight.
Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

They have bed bugs, don't stay here

I have stayed at this hotel several times and it was always good until this last time. My room had bed bugs and I got biten. I'm so disgusted. I never dealt with this before. It was the most traumatic experience I ever had at a hotel. Just nasty.
Stayed 2 nights in Feb 2025