Atlantis Casino Resort Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis Casino Resort Spa

Interior
Restaurant
Indoor pool, outdoor pool, sun loungers
Front of property
Outdoor spa tub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
3800 S Virginia Street, Reno, NV, 89502
  • Atlantis Casino
    1 min walk
  • Reno-Sparks Convention Center
    7 min walk
  • Peppermill
    18 min walk
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    9 min drive

Room options

Premier King, All New & Non-Smoking

  • 375 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

King Bed, Non-Smoking

  • 375 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premier 2 Queens, All New & Non-Smoking

  • 375 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premier King with View

  • Sleeps 3
  • 1 King Bed

Concierge Tower, 2 Queen Beds

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premier 2 Queens with View

  • Sleeps 4
  • 2 Queen Beds

Concierge Tower, King Bed

  • 450 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking

  • 375 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Atlantis Casino Resort Spa

4-star Reno resort, connected to the convention center in Reno/Tahoe Airport
8 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.
Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

In addition to a full-service spa, Atlantis Casino Resort Spa features an indoor pool and an outdoor pool. Dining is available at one of the resort's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 54 square feet (5 square meters) include a conference center. This family-friendly resort also offers a casino, a health club, and a spa tub. A roundtrip airport shuttle is complimentary to guests during limited hours.

Atlantis Casino Resort Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Atlantis Casino Resort Spa has 8 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:30 AM to 12:30 AM
  • Ski shuttle nearby
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 3 to 25 for adults and USD 3 to 25 for children
  • 2 coffee shops/cafes
  • 8 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 1,391 slot machines
  • 36 gaming tables
  • Arcade/game room
  • Casino (61,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • Sportsbook
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (54 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • Ski storage
  • Spa tub access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 25 for adults, and USD 3 to 25 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
Atlantis Casino Spa Featuring Concierge Tower
Atlantis Casino Spa Featuring Concierge Tower Reno
Atlantis Casino Featuring Con
Atlantis Casino Spa Reno
Atlantis Casino Resort Spa Reno
Atlantis Casino Resort Spa Resort
Atlantis Casino Resort Spa Resort Reno

Atlantis Casino Resort Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2524 out of 3888 reviews" "
Rating 8 - Good. 784 out of 3888 reviews" "
Rating 6 - Okay. 276 out of 3888 reviews" "
Rating 4 - Poor. 140 out of 3888 reviews" "
Rating 2 - Terrible. 164 out of 3888 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie, Bushnell

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While the room itself looked spectacular, the refrigerator was tiny and never got cold; There was no microwave and the hot and cold water labels were backward on the shower . The TV only offered local channels and I could not even access my own Netflix account on the TV. The one thing I REALLY needed from my stay was a functional coffee maker and the one in my room worked ok on the first day, but on the second day it spewed coffee and coffee grounds everywhere. I was charged a $40/day "resort fee" though I was there on business and didnt use any of the facilities. While its my own fault maybe for not reading the fine print on Expedia, I wasnt aware there was an additional charge. Essentially almost anything you wanted to do or watch on TV was an additional charge, in ADDITION To the "Resort Fees". I chose the hotel because it was close to the airport and it was one of the least expensive options, and now I know why. Next time I will do more research. Im not a gambler at all, just wanted a decent place to stay and make my coffee in the morning, so I took a walk around the casino but even the BARs were ALL casino games at every seat... no "real" bar at all. The whole experience was like watching a bunch of zombies glued to screens tossing their money away. It was just sad to me. I now know that I am absolutely not in the target market for this hotel and will never make the mistake of staying in a casino hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

justin

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the airport shuttle. Sushi bar was great!
Stayed 1 night in Sep 2024

2/10 Terrible

Roxanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in I found out there was a $45 resort fee per room that I had to pay. This was not disclosed by you when I booked multiple reservations. I would have booked elsewhere Dissatisfied customer
Stayed 1 night in Sep 2024

8/10 Good

sameer

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Maybelline, Bakersfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great all around they even vacuumed the chairs .
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Staff & service
I had to replace the shower drain, There was no bath mat. Could have been cleaed better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Shing Chun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Evelyn, Tahoe City

Stayed 1 night in Sep 2024

6/10 Okay

asontae

Did not like the unexpected fees. Final total was not what was promoted.
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I was there for my birthday with family. We left right before daily cleaning. I did not put the sign “do not disturb” up so they can clean up the room and give us new clean towels. We can back around 6pm. The sign got handed up on our door and no clean that day. It was disaster!! Ohh well I wasn’t impressed. Overall it was a nice trip in Reno.
Stayed 2 nights in Sep 2024

4/10 Poor

Brittany

Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Different Room Next Time
The hotel is very nice with its layout and amendys. However, our room, number 443, was not as comfortable as we had hoped. The pillows weren't very comfortable. All four were the same, usually there's some variety, and they just completely sank flat in the middle as soon as you put your head on it. Also, the heater/air conditioner who was positioned on the far side of the room where the window was but facing sideways. As a result, any air flow was directed along the windows, not into the room. We had to turn the AC way down in order for the far side of the room to be comfortable. We weren't in the room much, except for sleeping, which is good because our window faced a blank wall and a roof under us. The rest of the hotel, as I mentioned, was nicely appointed. The bathroom was very nice! We did order room service about 10:30 at night, and it came quickly and was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ronda

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the restaurants we wanted to go to
Stayed 1 night in Sep 2024

6/10 Okay

Austin

Stayed 1 night in Aug 2024

10/10 Excellent

Mele

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The building and amenities were excellent but the staff were outstanding . Probably the friendliest , most welcomed we’ve ever felt at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms except the shower didn’t drain well and I was concerned that the water was going to go all over the floor. Staff was excellent.
Stayed 2 nights in Sep 2024