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Falkensteiner Hotel Cristallo

4.0 star property

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Exterior
Family Suite, 2 Bedrooms, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby lounge
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Gym

Explore the area

Map
Katschberghöhe 6, Rennweg am Katschberg, Carinthia, 9863
  • Katschberg Pass
    ‪1 min walk‬
  • Mini Jet
    ‪1 min walk‬
  • Gamskogelexpress Ski Lift
    ‪3 min walk‬

Room options

View all photos for Comfort Room, 1 Double Bed, Balcony

Comfort Room, 1 Double Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Double Bed, Balcony

  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Balcony

Junior Suite, 1 Double Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed, Balcony

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony

  • 430 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Room, 1 Double Bed with Sofa bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

  • 344 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | View from room

Junior Suite, 1 Double Bed with Sofa bed

  • 506 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

Falkensteiner Club Funimation Katschberg

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (91)
The price is $346
per night
$385 total
includes taxes & fees
Mar 13 - Mar 14
Falkensteiner Club Funimation Katschberg

About this property

Falkensteiner Hotel Cristallo

4-star Rennweg am Katschberg hotel steps from Katschberg Pass
Ski into Falkensteiner Hotel Cristallo, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Falkensteiner Hotel Cristallo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Falkensteiner Hotel Cristallo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 9 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 31 and May 29.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

Falkensteiner Hotel Cristallo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 68 reviews
Rating 8 - Good. 19 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gudmundur Steinn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Ebenezer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family hotel! Would definitely come back if we can.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and hassle free
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
Stayed 4 nights in Feb 2022

10/10 Excellent

Lohrasb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

SueWithAView, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski out ski in - perfect
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir würden wieder kommen :-)
Alles in allem wieder ein sehr schöner Aufenthalt in einem Falkensteiner. Im Mai waren wir im Montafon, was in Punkto Essen natürlich nochmal ne Nummer besser ist, aber ansonsten sind die beiden Falkensteiner gut miteinander vergleichbar. Unsere Mädchen (4 und 7) lieben Falky und den Kinderclub! Das Personal, egal ob Reinigung, Service, etc… waren immer freundlich und hilfsbereit. Das erlebt man so selten! Überwiegend ungarische Mitarbeiter, die aber sehr gut deutsch sprechen und sehr sehr fleißig sind. Das Mittagessen könnte noch verbessert werden, da Qualität und Auswahl in einem Verhältnis zu Frühstück und Abendessen stand, aber das ist jammern auf hohen Niveau. Wir hatten ein geräumiges und schönes Familienzimmer, mit einer tollen Aussicht. Zweimal haben wir uns eine Massage gegönnt und ich muss ehrlich sagen, dass es für mich die beste Massage war, die ich jemals hatte. Die Frau wusste was sie macht und es tat wirklich gut. Auch die Kutschfahrt vom Pferdezentrum in der Nähe ist empfehlenswert! Vielen Dank für einen schönen und erholsamen Aufenthalt! :-)
Stayed 5 nights in Oct 2024

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben als Familie mit 2 Kleinkindern dort Urlaub gemacht. Die Kinderbetreuung (Falky Land) kam bei unserem 4-Jährigen sehr gut an. Auch das Essen war ausgesprochen lecker, die Auswahl durchdacht und umfangreich. Schade war, dass das Hotel nicht komplett barrierefrei bzw behindertengerecht ist. Hier und da gibt es Stufen zu überwinden, über die wir den Kinderwagen tragen mussten.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Familienhotel mit sehr großer Essensauswahl mit bester Qualität und Geschmack.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Stayed 7 nights in Jul 2024

6/10 Okay

Cecilie

Stayed 5 nights in Jul 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren begeistert…
Tolles Hotel mit super Service und sehr guten Essen… Gerade mit Kindern sehr zu empfehlen… Meine Tochter(4) war total begeistert. Auch die Kinderbetreuung ist super! Sehr nett und zuvorkommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Detlef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur großartig
Großartiger Aufenthalt für die ganze Familie. Sehr herzlicher Empfang und ein absolut tolles Team ! Egal ob am Empfang im Restaurant in der Kinderbetreuung. Wir haben uns rundum wohlgefühlt und kommen sehr gerne wieder!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hartmut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Falkensteinerkette ist sehr zu empfehlen, alles sehr gepflegt und an der Rezeption sehr nettes Personl, in unserem Fall war etwas wenig Service am Tisch beim Essen, es schien so als ob nicht genug Personal da war. Insgesamt aber nichts zu beanstanden, sehr kinderfreundlich dieses Hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit geräumigen Zimmern und netten Personal! Perfekt für Familien- nur das Essen könnte besser sein und vielfältiger! Außer das Frühstück welches sehr gut ist!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lars

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel das komplett auf den Urlaub mit Kinder ausgerichtet ist.
Stayed 7 nights in Sep 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernhard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brunhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Alle
Alles in Allem hervorragend. Personal Essen Angebot für Kinder perfekt. Auch als Alleinreisende Großeltern sehr zufrieden. Durch verschiedene Speiseräume auch nicht übermäßig laut. Das einzige Manko ist dass Teppichböden in dem Zimmer. Sahen sauber aus aber gibt halt auch Allergiker.
Stayed 5 nights in Aug 2023

10/10 Excellent

Kim Gert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, sauber, freundlich. Essen Top. Viele Aktivitätsmöglichkeiten. Für Familien sehr empfehlenswert.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplocatie, geweldig personeel.
Heel prettig hotel met zeer vriendelijk en behulpzaam personeel. Kamer was fijn en comfortabel al was de temperatuur slecht te reguleren waardoor het steeds erg warm (en droog) was in de kamer, net als in de rest van het hotel. De kamer was netjes al miste er een gordijn in het zitgedeelte en hing het wel aanwezige gordijn een beetje los. Echt verduisteren was dus niet mogelijk. We hebben daar verder niet veel last van gehad. Maar toch. Ligging, faciliteiten en vooral het personeel maken dit een fijn hotel. Het eten zou iets gevarieerder mogen, vooral de lunch is wel heel beperkt. Maar al met al zeker een goede plek in Katschberg!
Stayed 7 nights in Feb 2023

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Spa Bereich der Erwachsenen war etwas kalt, ins Wasser sind wir hier nicht gegangen, auch das Aussenbecken etwas kalt. Dafür war der spa Bereich der Kinder komplett überfüllt, dieser ist auch sehr klein. Auch die Zimmer konnte man nur auf tagsüber 21,3 grad heizen, was nach dem duschen ziemlich kalt war. Nachts noch mal 4 grad runter aber es gab dicke Bettdecken. Mitarbeiter waren alle freundlich, essen sehr gut, allerdings gab es am Morgen nur 1 Kaffeemaschine für alle. Unser Kind war zufrieden, netter Kinder Club und sehr liebe Mitarbeiter. Das beste am ganzen Hotel. Alles in allem ok aber kenne ich andere 4 Sterne Hotels mit besseren Leistungen. Am Ende bekommt man noch die Rechnung für das freiwillige Trinkgeld, das auf 10€ pro Tag angesetzt ist, mit welchem man so in der Form nicht rechnet. Man kann es zwar kürzen oder Streichen aber ohne Gewissensbisse auch nicht. Wir würden hier nicht mehr unbedingt hin fahren, lieber beim nächsten Mal ein anderes „Kinder“Hotel
Stayed 4 nights in Sep 2022