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Heide Hotel Reinstorf

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Indoor pool, sun loungers
Indoor pool, sun loungers
Bicycling
Billiards

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Luene Abbey
    13 min drive
  • Am Sande
    14 min drive
  • Leuphana University of Lüneburg
    15 min drive
  • Lueneburg (ZOG)
    9 min drive

Room options

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Junior Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Comfort Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Premier Castanea Resort Hotel

Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (183)
The price is $220
per night
$235 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Premier Castanea Resort Hotel

About this property

Heide Hotel Reinstorf

Reinstorf hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
In addition to a full-service spa, Heide Hotel Reinstorf features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers spa services, a terrace, and an arcade/game room. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Heide Hotel Reinstorf is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 161 reviews" "
Rating 8 - Good. 72 out of 161 reviews" "
Rating 6 - Okay. 18 out of 161 reviews" "
Rating 4 - Poor. 5 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveler
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Traveled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024

8/10 Good

Vicki

Liked: Room comfort
Disliked: Cleanliness
Queensize med skimmelsvamp og byggeplads
Min kæreste og jeg skulle overnatte i 3 nætter. Førstehåndsindtryk var så fint! Dejligt hotel med fine omgivelser og masser af luft som lå tæt på mange af de ting vi havde planlagt til vores rejse. Ved indtjekning stod en venlig ung kvinde klar til at tage imod os. Generelt var personalet venligt og imødekommende. Ikke de skarpeste til engelsk men det forventede vi lidt. Da vi kom til vores værelse (58) var første indtryk at det var et fint og stort værelse! Kiggede man nærmere havde vi udsigt til byggeplads og kunne vågne til håndværkere det larmede hver morgenen, desværre lidt ærgerligt. Derudover var der skimmelsvamp over alt i vinduerne og efter første nat havde vi sølvfisk (skadedyr) i badekaret. En mindre detalje var også at de lænestole der stod på værelset var krakeleret i læderet. Vi følte ikke at vi kunne gøre personalet opmærksomme på problemet da deres engelsk ikke rakte så langt.. vi beholdte vores værelse i de 3 overnatninger og betalte fuld pris selvom vi ikke helt følte det var rimeligt med skimmelsvamp og skadedyr. Morgenmaden var fin, ikke noget imponerende men der er hvad du skal bruge.
Stayed 3 nights in Jul 2024

8/10 Good

Klaus

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Alles soweit ok.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steffen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt i rolige omgivelser
Dejligt hotel i rolige omgivelser. Super godt værelse. Dejlig stor og varieret morgen buffet og godt restaurant med høflig betjening
Stayed 1 night in Jul 2024

8/10 Good

Reinhold

Traveled with partner
Hotel eine Baustelle Lärm kaum zu ertragen
Stayed 4 nights in Jul 2024

8/10 Good

Heléne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unseren Ansprüchen hat es am vollstens entsprochen.
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Tolles Frühstück, kastatrophale Sauberkeit (Spinnweben und tote Insekten überall), toller Innenpool, Betten gut, Wände und Türen abgewohnt, geräumiges Bad, viele Unterhaltungsmöglichkeiten im Keller: Kegelbahn, Tischkicker, Billard, Airhockey, 2 elektronische Dartscheiben, PlayStation, gut für Gruppen, denke ich.
Stayed 1 night in May 2024

6/10 Okay

Veronica

Stayed 1 night in May 2024

10/10 Excellent

Harald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in May 2024

6/10 Okay

Jürgen

Business traveler
Stayed 2 nights in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Helmut

Traveled with partner
*

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, großes Zimmer mit sehr guten Betten (Matratzen). Ausgezeichnetes Frühstück, Abendessen im angeschlossenen Restaurant von sehr guter Qualität, frisch zubereitet und schmackhaft. Zwar wenig Auswahl auf der Karte, dafür aber wirklich gut bis sehr gut.
Stayed 1 night in Mar 2024