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Waldhaus Reinbek

5.0 star property

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Photo gallery for Waldhaus Reinbek

Terrace/patio
Indoor spa tub
Premium Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
2 bars/lounges
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Hot Tub
  • 24/7 front desk
  • Bar
  • Parking included
  • Spa

Explore the area

Map
Loddenallee 2, Reinbek, Hamburg, 21465
  • Reinbek Castle
    ‪18 min walk‬
  • Water Park Freizeitbad Reinbek
    ‪5 min drive‬
  • Bergedorfer Castle
    ‪9 min drive‬
  • Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Single Room, 1 Double Bed

Premium Single Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (779)
The price is $268
per night
$287 total
includes taxes & fees
Apr 7 - Apr 8
Fraser Suites Hamburg

About this property

Waldhaus Reinbek

5-star Reinbek hotel with 1 restaurants, connected to a shopping center
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
Waldhaus Reinbek offers 49 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Waldhaus Reinbek features a hot tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site, along with a car charging station.

Waldhaus Reinbek is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
American Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • American Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 15.00 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Waldhaus Hotel Reinbek
Waldhaus Reinbek
Waldhaus Reinbek Hotel
Waldhaus Reinbek Hotel
Waldhaus Reinbek Reinbek
Waldhaus Reinbek Hotel Reinbek

Waldhaus Reinbek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 130 reviews
Rating 8 - Good. 32 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. But missing air conditioner.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Terrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and the restaurant are excellent! The rooms are extremely clean and comfortable. The only thing that I was bothered by was the smoking in the restaurant bar.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter, Boca Raton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Great staff! No air-conditioning.
Stayed 2 nights in Jun 2023

8/10 Good

Rachel E

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nabil

Stayed 6 nights in Nov 2022

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel with wonderful staff.
We were just stopping for the night but despite there being a wedding party at the location, we had one of our best night sleeps.Really lovely helpful staff and fantastic comfort.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very unique and a refreshing change to the run of the mill chain hotels. Air con in the rooms would have been nice as the weather during our stay was very hot but this was offset by the beer being very cold !!
Stayed 1 night in Aug 2019

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,breakfast on weekday was lacking staff
The hotel is great. The only thing we didn't likr was the breakfast, which was not worth its price. Our last night was Monday and there was only one guy working in the dining room. There was no refill when things were over, and we had to wait too long for service
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
One time visot
A five star rating but no Air conditioning! For the room temperature the situation was simply disasterous. The restaurant was full both nights and totally understaffed. 2 hours for a quick dinner. So many other good hotels in the region.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The hotel is more a 3 or 4 stars than a 5 stars. It might be due to lower service quality in low season period. The rooms are clean, but design, furniture and equipment are very basic. I was in particular disappointed by the fact I couldn't use the Spa (Sauna) that only opens at 12pm and hotel reception not allowing a late checkout unless I pay extra 75 Euros.

10/10 Excellent

Wivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt
Fantastisk hyggeligt hotel, venligt personale og god service. Ved spisning er der to rum og den første aften, var vi i det lyse rum - perfekt og hurtig betjening. Anden aften i det mørke rum - var ventetiden over en time på maden - det var det også i sommers da vi var der, og den samne tjener og samme undskyldning. Så næste gang, beder vi om et bord i det andet rum på forhånd.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Oliver

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Traurig
5 sterne ? Sauna war kalt, hatte vorher gefragt. Das essen war kalt, der kellner sagte mir dass es nicht wie bei mc donalds wäre. Erst als man fertig war wurde man gefragt wie es war. Sehr enttäuschend
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Stayed 1 night in Nov 2024

8/10 Good

Fredrik

Stayed 2 nights in Oct 2024

10/10 Excellent

henrik

Stayed 1 night in Oct 2024

10/10 Excellent

Tobias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Annegret

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes klassisches Hotel mit einer hervorragenden Speisekarte!
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt stille hotel
Dejligt hotel, vi brugte det som sidste stop inden vi kørt hjem til DK. Dejligt stort værelse, super lækker mad i restauranten med god betjening. Fin morgenmad.
Stayed 1 night in Aug 2024

10/10 Excellent

Heikki

Stayed 1 night in Jul 2024

10/10 Excellent

Wivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt - men et stort skår i glæden. Middagen den anden aften, da måtte vi vente over 1 time på maden - det er uacceptabelt.
Stayed 2 nights in Jul 2024