Hotel Europe and SPA

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Europe and SPA

Lobby
Reception
Couples treatment rooms, sauna, spa tub, body treatments, body scrubs
Exclusive Double Room | In-room safe, individually furnished, desk, blackout drapes
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
29 Rue Buirette, Reims, Marne, 51100
  • Congress Center
    5 min walk
  • Place Drouet d’Erlon
    7 min walk
  • Les Hautes Promenades
    8 min walk
  • Epernay (XEP)
    42 min drive

Room options

Exclusive Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Exclusive Double Room

  • Sleeps 2
  • 1 Queen Bed

Exclusive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Europe and SPA

3-star hotel in Reims City Centre
A full-service spa, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and a 24-hour front desk. Change of towels is available on request.
Hotel Europe and SPA offers 54 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room.

Guests under 16 years old are not allowed in the spa tub.

Zone Zen Spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Hotel Europe and SPA features a full-service spa and a steam room. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Reims hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Europe and SPA is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge

Things to do

  • Full-service spa
  • Piano
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1891
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 66 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 13 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa tub
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Europe Reims
Quality Hotel Europe
Quality Hotel Europe Reims
Quality Hotel Reims
Quality Hotel Reims Europe
Quality Reims Europe
Reims Europe
Reims Quality Hotel
Quality Inn Reims
Quality Hotel l'Europe Reims
Quality Hotel l'Europe
Quality l'Europe Reims
Quality l'Europe
Kyriad Reims Centre Hotel
Kyriad Reims Centre
Kyriad Reims Centre
Hotel Europe and SPA Hotel
Hotel Europe and SPA Reims
Hotel Europe and SPA Hotel Reims

Hotel Europe and SPA Reviews

Reviews

6.8
Rating 10 - Excellent. 143 out of 982 reviews" "
Rating 8 - Good. 363 out of 982 reviews" "
Rating 6 - Okay. 255 out of 982 reviews" "
Rating 4 - Poor. 138 out of 982 reviews" "
Rating 2 - Terrible. 83 out of 982 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room. Everything worked.
Stayed 1 night in Jul 2024

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straightforward. The carpark was handy.
Stayed 1 night in Jul 2024

2/10 Terrible

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired
Very tired hotel. Doubt if painted this century. No restaurant; no bar; no tea/coffee facilities in room. Basic bŕeakfast. Seems now to be used largely as a students' hall of residence. Wouldn't recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Branton

Stayed 5 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jun 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old and tired in places but is due to undergo modernisation. Ideal location and parking was a godsend even at 13 euro a night. Real shame that the spa was such an expensive extra charge - 29 euro for a swim and sauna for an hour was too much.
Stayed 1 night in Feb 2024

10/10 Excellent

christinmark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christine Mark
This hotel is fabulous, quaint but lovely French room, ideal location it’s perfect we loved it!
Stayed 1 night in Jan 2024

6/10 Okay

Tracy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely, the location fantastic, unfortunately our room did not live up to expectations. The net curtains at the window had a huge hanging rip in them, behind both the bedroom and bathroom door there were hairs and fluff like the cleaners never bothered there and the room just needed some overall care and attention. That said, because of the location, I’d give it another chance if I went back to Reims
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Property conditions & facilities
Overnight stay
Perfect for overnight stay in the centre of Reims close to restaurants and just a few kilometres off the A26,about 5 minutes. On site gated parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Spacious room with good aircon. We were on 3rd floor and lift was small but efficient. Reception staff friendly. Secured parking at €13pn, and they let us leave car there for a couple of hours after (noon) checkout. Close to city centre attractions and restaurants
Stayed 2 nights in Sep 2023

2/10 Terrible

Karen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a superior room. There was no safe or minibar in the room. There was a large stain on the carpet, paint was peeling off the walls and woodwork, the sink was cracked, most of the furniture was wood grain but the wardrobe was an old white cupboard. The toilet was separate from the bathroom but was very small. Nothing like the picture on the website
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel layout, but very comfortable and good value. Pity they couldn't accommodate a parking space for us, but public parking nearby was adequate.
Stayed 1 night in Sep 2023

6/10 Okay

Maz

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean with friendly staff. Bed was a bit harder than I would have liked and the breakfast was more basic than similar priced options at other hotels I've stayed at in the past.
Stayed 2 nights in Sep 2023

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
Nsp
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Rheims
Nice stay hotel is in a great location in Rheims . Very clean but basic but we only stayed one night so perfect place to lay our heads before we hit the road the next morning
Stayed 1 night in Apr 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to come back
This hotel is situated very convenient in the city; near are both streets with restaurants and historical buildings. It vas easy to come by care and comfortable parking. Clean, quiet and with nice service.
Stayed 1 night in Sep 2022

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in, great personnel quick and efficient. Nice room!
Stayed 1 night in Sep 2022

6/10 Okay

JAIRO

Traveled with family
Disliked: Amenities, property conditions & facilities
the installations are oldest and in not a good condition
Stayed 3 nights in Jul 2022

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
One night stay in transit
Very poor standard hotel. Corridor outside our room was in bad repair and smelt of dampness as did the room,
Stayed 1 night in Jun 2022

8/10 Good

Deryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Lewis

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dingy hotel
Hotel is undertaking renovations but probably wouldn't stay again. Hotel itself is on the highstreet (5 minute walk from the square and 10 minutes from the cathedral) but is quiet at night. Bed was comfortable but room was dirty in places. Carpet threadbare and general feeling of the room was dingy. Parking is limited behind the hotel for an extra €13 euros a night. Spa is separate to the hotel so is at an extra cost. Didn't have breakfast so can't comment.
Stayed 1 night in May 2022