2/10 Terrible
Donna
Traveled with partner, Traveled with pets
Aug 24, 2024
Disliked: Cleanliness, staff & service, amenities
Expedia, strongly recommend you pull this listing from your site! I have trusted your advertised sites and been completely satisfied until now. Pictures on your site were totally deceptive. The “pool”was empty of water and surface was cracked; pool deck was full of garbage , so had been that way for some time. There was no “fire pit” but a dirty gas grill surrounded by broken rusted old kitchen chair- no tools to clean or grill with. The exterior was dilapitated with rain gutters almost fully detached. The room we were given was NOT the room I reserved on line. Instead of what looked like a clean, standard room with 1 king size bed, we got a room with 2 queen beds. The bedspreads were stained; the dresser was severely damaged with broken handles, 2 drawers were actually filled with putty around the edges so you could not open them. The bathroom window was broken and boarded up with plywood and wanting a shower after a long day of hiking and driving, when I turned on the water, bugs crawled out of the drain. Lastly, pulled the sheets and mattress cover back- BED BUGS EVERYWHERE; multiple mattress stains. Needless to say - we promptly left. The management was completely unforgiving .
Donna
Stayed 1 night in Aug 2024