Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Indoor pool
Indoor pool
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake
    ‪5 min walk‬
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪10 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Chateau Inn Sylvan Lake

Sylvan Lake hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Chateau Inn Sylvan Lake provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Chateau Inn Sylvan Lake is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 31.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 31.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 835 reviews
Rating 8 - Good. 211 out of 835 reviews
Rating 6 - Okay. 43 out of 835 reviews
Rating 4 - Poor. 21 out of 835 reviews
Rating 2 - Terrible. 8 out of 835 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean! Welcoming atmosphere. Outdoor music in morning after check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast the only complaint I would have is that if you don't have a credit card you have to pay in cash all upfront.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IRENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, excellent breakfast with real dishes and cutlery etc…
Stayed 1 night in Nov 2024

6/10 Okay

Brent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. 2 queen beds at this hotel are more the size of 2 double beds.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking
Stayed 1 night in Nov 2024

8/10 Good

P. Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Nov 2024

6/10 Okay

Silvia

Stayed 1 night in Sep 2024

10/10 Excellent

Roshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Bram

Traveled with family
Liked: Cleanliness
Wifi was never able to connect to any of our devices. Having two people on the front desk checking in wouldve been beneficial. Smelt great in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where always smiling and very welcoming
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The walks along the beach were beautiful. It was nice to be centrally located with excellent parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the short drive from Red Deer
Excellent stay. Front desk staff were great, a “hot” hot tub. Very clean in all areas. A highly recommended stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent service and comfortable and clean rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommend. Great Experience Great Location
Stayed 1 night in Oct 2024

10/10 Excellent

Mehulkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Right at heart of sylvan lake
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly service. Delicious full breakfast - eggs, sausages, waffles. Clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Concepcion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in the area. I wish breakfast had better options though, but overall, I am happy with this place and will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2024

8/10 Good

liz sheyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Jams

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for Sylvan Lake
Stayed 1 night in Oct 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Oct 2024

10/10 Excellent

Airah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is our go to hotel
Stayed 1 night in Oct 2024

8/10 Good

Valerii

Stayed 2 nights in Sep 2024