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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake
    5 min walk
  • Sylvan Lake Provincial Park
    6 min walk
  • Lakeside Go Karts and Mini-Golf
    10 min walk
  • Red Deer, AB (YQF-Red Deer Regional)
    27 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Prairie Moon Inn Sylvan Lake

Pool
Hot Tub
Breakfast included
Waterslide
4.3 out of 5, Excellent, (499)
The price is $105
per night
$114 total
includes taxes & fees
Jan 10 - Jan 11
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Sylvan Lake hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Chateau Inn Sylvan Lake provides a spa tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Chateau Inn Sylvan Lake is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 31.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 31.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 809 reviews" "
Rating 8 - Good. 206 out of 809 reviews" "
Rating 6 - Okay. 42 out of 809 reviews" "
Rating 4 - Poor. 19 out of 809 reviews" "
Rating 2 - Terrible. 8 out of 809 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Clean, spacious room. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nishit

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Conveniently located
Stayed 2 nights in Sep 2024

10/10 Excellent

Laila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dr John

Liked: Cleanliness, amenities, property conditions & facilities
Reception area not inspiring. Reception desk person not welcoming. Otherwise flawless.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great!
Stayed 1 night in Sep 2024

10/10 Excellent

regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and the place is clean. breakfast was great as well
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I can’t deny their towels are the whitest cleanest you will find but we stayed 3 nights the complementary breakfast was awful in a way that they served same meal every single morning not only that the breakfast area they only have 4-6 tables for a big crowd . So we had to take our plates and eat in the room on the 3rd morning didn’t even bother went to Timmie’s . Except organizational issues with the breakfast time it was ok overall
Stayed 1 night in Aug 2024

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
There was a young lady at reception that was really helpful and addressed my questions. She was very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Demma

Traveled with group, Traveled with pets, Traveled with family
Liked: Amenities
Great location. Friendly and helpful staff. Good breakfast. Clean and comfortable beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Aliya, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in sylvan lake for the summer stays. So close to the lake, walkable, they rent out wagon if you need it. Free on site parking. We didn’t get a chance to use the pool (as we were at the lake most of the time, no fault of the hotel though). Breakfast was ok. Long wait for the waffle maker, could have been 30 seconds less cooked, and even though breakfast is from 7-10, if you get there 9, there’s no fresh fruit, yogurt or maple syrup left! The side facing the street was fairly noisey, but I don’t think much can be done from the hotel pov, except maybe request parking lot side ?
Stayed 2 nights in Aug 2024

8/10 Good

Nestre-Jones

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Raffy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Non smoking rooms
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk staff were wonderful and the room was spacious and clean. Breakfast was awful because: 1) No syrup for the waffles. When this was brought to the kitchen staff’s attention they just said-“We’ll have to buy syrup at the store” as if this was “A get out jail free card” that made everything fine with no solution. 2) Worst tasting sausages I’ve ever eaten at a Best Western Plus. 3) Ran out bread for toast. Did not bring this to the attention of staff since I already knew from their last answer they simply didn’t care.
Stayed 1 night in Aug 2024

8/10 Good

mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and conveniently located!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area!
Stayed 2 nights in Aug 2024